Case Name :      KomTek (B)

Authors :           Jay Rao, James Hunt, Elaine Landry

Source:              Babson College

Case ID:             BAB093

Discipline :        Organizational Behavior

Case Length :    10 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

Describes the transformation of this forging and castings company from one in which management style and labor relations reflected the traditional arrangements of the post-World War II steel industry to one in which labor and management partner in the service of a total quality strategy. Describes how KomTek’s leadership slowly developed a more trusting relationship with bargaining unit leadership, resulting in a shared effort to solve the problems facing the company.