Complete Case details are given below :
Case Name : Mongols BBQ
Authors : Jay Rao
Source: Babson College
Case ID: BAB035
Discipline : Service Management
Case Length : 08 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case describes the operations of a limited-menu restaurant to illustrate the following topics: restaurant as an operating system; cost structure in a limited-menu restaurant; areas of competitive advantage; basic process analysis in a service situation; and the development of a formula for a multisite concept.
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