Case Name :      FINO Pay Tech Ltd.: Branchless Banking for the Rural Poor

Authors :           David J. Sharp, Dhananjay Bapat, Jatinder Handoo

Source :             Ivey Publishing

Case ID :            W12464

Discipline :        General Management

Case Length :    12 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

The urgency of financial inclusion had been well-recognized by policy makers, the government, the Reserve Bank of India and banks as a national priority that would play a crucial role in promoting inclusive economic growth. New technology could enable innovative sustainable business models to reach previously excluded customers. This case presents FINO’s technology-based model for financial inclusion and the challenges presented to the Kohlapur district coordinator as he starts the process of building the local organization.