Case Name :      KomTek (C)

Authors :           Jay Rao, James Hunt, Elaine Landry

Source:              Babson College

Case ID:             BAB094

Discipline :        Organizational Behavior

Case Length :    11 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

Describes the deliberations of a problem-solving team at KomTek, a prosthetic hip manufacturer. The company’s slight modification in one of its existing products caused some difficulty in the manufacturing process. One result is higher scrap and quality problems and, hence, lower-than-expected price-cost ratios for that product. The problem-solving team is digging through its cost accounting system and the data from the plant floor, looking for causes. The team is also closely looking into each step of the production process that might be contributing to the problems. Includes both quantitative (cost accounting and quality data) and qualitative (policies and procedures) aspects of the production process. Students should have some basic knowledge of statistics prior to considering this case.

Case Name :      KomTek (B)

Authors :           Jay Rao, James Hunt, Elaine Landry

Source:              Babson College

Case ID:             BAB093

Discipline :        Organizational Behavior

Case Length :    10 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

Describes the transformation of this forging and castings company from one in which management style and labor relations reflected the traditional arrangements of the post-World War II steel industry to one in which labor and management partner in the service of a total quality strategy. Describes how KomTek’s leadership slowly developed a more trusting relationship with bargaining unit leadership, resulting in a shared effort to solve the problems facing the company.

Case Name :      KomTek (A)

Authors :           Jay Rao, James Hunt, Elaine Landry

Source:              Babson College

Case ID:             BAB092

Discipline :        Organizational Behavior

Case Length :    08 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

KomTek is a privately held forging and castings company with revenues of approximately $30 million. The company specializes in high-technology, custom products for the aerospace, nuclear, pipeline, and medical industries. Outlines the state of KomTek in the late 1980s. Describes KomTek’s transformation from a company in which management style and labor relations reflected the traditional arrangements of the post-World War II steel industry to one in which labor and management partner in the service of a total quality strategy.