Case Name :      Le Cerf de Tremblant

Authors :           Thomas Funk, Wendy Lange-Faria

Source :             Ivey Publishing

Case ID :            W13502

Discipline :        Entrepreneurship

Case Length :    08 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

An owner was concerned about the condo she bought in Mont Tremblant, Quebec in 2006 as an investment property and for occasional use by her family. A beautiful, five-bedroom unit with a panoramic view over the La Bête golf course, it was close to the ski area, the village of Tremblant, shopping, spas, restaurants and a casino. It was fully furnished with many upgrades. However, by 2010, the number of rentals was disappointing, and the unit was operating well below expectations. Something had to be done to increase occupancy or she would have to sell the property. She considered changes in all aspects of marketing: her target, positioning, product features, pricing, distribution and promotion. She needed to assess the situation and determine what could be done to generate more bookings and make the venture profitable.