Case Name :      Carmichael Outreach: A New Leader Takes Charge

Authors :           W. Glenn Rowe, Sean Tucker

Source :             Ivey Publishing

Case ID :            W13209

Discipline :        Organizational Behavior

Case Length :    13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

The new executive director is reflecting on her first two months at Carmichael Outreach, a non-profit organization that helps homeless people and others in need in Regina, Saskatchewan. She has already identified several risks to staff and client safety but must also address longer-term issues. Many believe the organization should do more to address the city’s chronic shortage of safe and affordable housing. Although clients, volunteers, staff and the board of directors expect her to develop and express her longer-term vision for Carmichael Outreach, she also needs to manage the day-to-day operations, which include ensuring the safety of clients and staff.