Case Name :      Dr. Mak Lap Ming

Authors :           John S. Haywood-Farmer, Josephine Chiu

Source :             Ivey Publishing

Case ID :            W11606

Discipline :        Operations Management

Case Length :    15 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Dr. Mak Lap Ming, an obstetrician and gynecologist who operated two clinics in Wan Chai, Hong Kong, was contemplating retirement. Now that his own child was financially independent and thus relieved some of the pressure on Mak, he was wondering if he should retire soon and if it made financial sense for him. He also wondered what the immediate consequences of retirement would be and if semi-retirement was a viable option. To that end, he could work with a partner and shift control to that partner at some point; he could work at his clinics part-time; or he might be able to close one clinic completely and practise out of the remaining one. Mak also thought of retiring completely at the end of the year. Evaluating his options brought Mak significant internal conflict: part of him longed to attain the freedom to travel, yet he experienced great emotional satisfaction when he attended a birth and saw the joy that birth gave the parents. Mak wondered whether, in his particular case, the pros of retirement outweighed the cons.