Complete Case details are given below :
Case Name : Eskom and The South African Electrification Program (B)
Authors : Patricia H Werhane, Michael E. Gorman, Brian Cunningham
Source : Darden School of Business
Case ID : UV1875
Discipline : Finance
Case Length : 02 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
After Eskom implemented a viable plan for providing electricity to more than 1.75 million South African households, many of its customers failed to pay for service, which resulted in a debt of approximately $400 million by 1997. This negative consumer behavior was not necessarily unjustified, as South Africa’s black citizens had historically used consumer boycotts as a means of protest against the apartheid state, so the country’s consumer base had evolved in an environment where nonpayment was often seen as a social norm rather than negative behavior. Recognizing that consumers’ behavior was the result of living under an oppressive regime, Eskom needed to address this seemingly intractable situation.
Click Here to place your order
Place your order at casesolutionshub (AT)gmail(dot)com if you want to solve above case.
Case Solutions Hub