Complete Case details are given below :
Case Name : Chick-fil-A: A Bird of a Different Feather
Authors : Paul J Simko, Paul W. Farris, Virginia Weiler, Peter Gerardo
Source : Darden School of Business
Case ID : UV6843
Discipline : General Management
Case Length : 14 pages
Plagiarism : NO (100% Original work)
Description for case is given below :
In 2011, sales at Chick-fil-A (CFA)surpassed $4 billion; however due to ownership’s aversion to debt, the pace of expansion was significantly slower than the fast-food-segment average. Also, the biggest differences between CFA and other fast-food chains were its private, family-controlled ownership structure and its management philosophy. This case explores the relationship between an enterprise’s philosophy and its long-term viability.
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