Activity

Case Solution for Xerox (Hong Kong): Sales Activity Management Process (A)

Complete Case details are given below :

Case Name :      Xerox (Hong Kong): Sales Activity Management Process (A)
Authors :           E.F. Peter Newson, Michael Zhao
Source :             Ivey Publishing
Case ID :            99E015
Discipline :        Information Technology
Case Length :    25 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The sales director of Xerox (Hong Kong) has a vision to transform sales force management processes that would require radical changes to both the organization and the information technology infrastructure. The design includes a companywide database to be available to the sales force by remote access through Intranet/Internet. From this database the sales force could manage their territory using notebook computers while traveling, working at client sites, sitting in meetings, or talking on the phone. At the time of sale, they could check inventory, quote prices, notify delivery or service schedules, and make billing arrangements. Successful implementation of the plan requires the sales director to overcome financial constraints, ingrained habits, traditional cultural values, an inadequate information technology infrastructure, and the effects of the change beyond the sales organization.
 
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Case Solution for Rethinking Political Activity at Target
Complete Case details are given below :
Case Name :      Rethinking Political Activity at Target
Authors :           Brian K. Richter, Anisha George
Source :             Ivey Publishing
Case ID :            W12350
Discipline :        General Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The focus of the case is on understanding firms’ campaign contributions and lobbying strategies – and their limits. The case centers on controversy facing Target Corporation in 2010. In the wake of the Citizens United decision, Target was one of the first companies to take advantage of their newly acquired freedom to use corporate treasury money (rather than money in a corporate-linked PAC) to make a contribution to an independent expenditure committee (aka “Super PAC”). The company decided to make a donation to Minnesota Forward, a political action committee that had the primary goal of supporting job creation within the state. Pro-gay rights activists discovered that Minnesota Forward primarily backed Republican gubernatorial candidate Tom Emmer, who had previously supported traditional marriage. After this, Target, despite its liberal and socially responsible positioning, was subject to harsh criticism and activist protests as its donation was viewed as a contradiction to its social policies. The events put CEO Gregg Steinhafel in a position to revisit the company’s policies towards political activities. Should there be constraints on what the firm would do on the political front? If so, what should those be?
 
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