Complete Case details are given below :
Case Name : Auctionwire’s Vicious Circle
Authors : Nicole R.D. Haggerty, Ken Mark
Source : Ivey Publishing
Case ID : 906M52
Discipline : Operations Management
Case Length : 09 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The co-founders of Auctionwire need to figure out how they should implement a new software solution for their online auction firm. Nine months after the launch of their online auction service, they’ve decided to switch software vendors. On top of the effort required to migrate from one platform to another, they now realize that their second software selection is far from perfect. To cite just two issues, the new software they have chosen to replace their initial choice seems unstable and product support is poor. Both co-founders must decide whether to stay the course with the new vendor, select a third vendor, or develop their own solution.
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