Complete Case details are given below :
Case Name : Trouble in Paradise: Stakeholder Conflict in the Paseo Caribe Project
Authors : Gwendolyn Toro, Julia Sagebien, Victor Quinones
Source : Ivey Publishing
Case ID : 910M18
Discipline : Entrepreneurship
Case Length : 16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The case centres on the many controversies surrounding the Paseo Caribe real estate development project in San Juan, the capital of Puerto Rico. The project developers had to contend with large demonstrations, civil disobedience, government intervention, legal proceedings and costly delays as a result of allegations that there had been multiple irregularities in the permit-granting processes and that the project had been built on public domain lands. The fact that Paseo Caribe was located in San Juan’s prime tourist and convention area, as well as in a historically and culturally important zone, added significance and visibility to the debates. José Antonio Moreno, president of the Puerto Rico Architects and Landscape Architects Association, is reflecting on the lessons learned by industry participants, as well as on ways the association can encourage industry actors to handle conflict in a less confrontational manner. The case illustrates the downside of not managing stakeholder relations proactively or effectively.
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