Case Solution for Value Chain and IT Transformation at Desko (B)

Complete Case details are given below :

Case Name :      Value Chain and IT Transformation at Desko (B)
Authors :           Pierre Hadaya, Robert Pellerin, Jean Ethier
Source :             Ivey Publishing
Case ID :            W11079
Discipline :        International Business
Case Length :    06 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The case describes in detail Desko’s customer order process. It highlights the importance of this key business process and how its inefficiencies can significantly diminish the SME’s performance.
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