Case Name :      Governance in Times of Crisis

Authors :           Katherine E Breward, Michael C Breward

Source :             North American Case Research Association (NACRA)

Case ID :            NA0080

Discipline :        General Management

Case Length :    28 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

A newly minted MBA joins a volunteer non-profit board. Shortly after joining the board the organization experiences significant cash flow challenges. In the process of resolving this problem, much deeper issues are exposed, including long-time neglect of fiduciary responsibilities by prior and current board members, lack of basic financial and human resource controls, problems with reputation and image in the community, alienation of funders, and an executive director (ED) who tries her best to hide her performance issues from the board. The board must decide if they can continue operations and reorganize to address these weaknesses or if the agency should be closed.