Case Name :      Westridge Cabinets

Authors :           Fraser P. Johnson

Source :             Ivey Publishing

Case ID :            W15091

Discipline :        Operations Management

Case Length :    09 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

The chief operating officer at Westridge Cabinets, a Canadian cabinet manufacturer, needs to improve the company’s on-time delivery performance and reduce costs. Customers’ orders vary widely, in terms of both order size and product mix, leading to complications in planning and scheduling the plant. As part of their analysis, students are required to 1) recognize how the company’s order process integrates with production planning and control; 2) understand how manufacturing lead times affect flexibility and delivery performance and 3) calculate capacity in each department to identify and resolve potential constraints.