Case Name :      Dexter Nelson, Summer Analyst

Authors :           James A. Erskine, Devin Chetan

Source :             Ivey Publishing

Case ID :            909M34

Discipline :        General Management

Case Length :    09 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Dexter Nelson recently accepted a summer analyst position at PPC Consulting (PPC) in Toronto, and was excited to take on the challenge in a high-performance organization. It had only been a few days since he had started his internship when the rest of Dexter Nelson’s team left to conduct primary research at a client site. Left alone to work on his first real project, he began to feel overwhelmed. Having recognized the project as a new product launch, Nelson wanted to identify key elements to address in the financial model. He also wanted to identify a series of actions to make a significant contribution not only to the client, but his team. He began to approach his task by identifying his problem and decision to be made, using an importance-urgency matrix and developing and analyzing appropriate alternatives.