Complete Case details are given below :
Case Name : Napster: Catalyst for a New Industry or Just Another Dot.Com?
Authors : Amy J. Hillman, Michael Slinger
Source : Ivey Publishing
Case ID : 901M16
Discipline : General Management
Case Length : 19 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Napster is a creator of music industry software that allows peer-to-peer file swapping services and caused a fundamental shift in the music industry. The chief executive officer of the company is now faced with two challenges: how to convert loyal customers to another system without losing them and how to find a new business model in the wake of extensive legal challenges.
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