Case Name :      Robert’s Center of Performing Arts

Authors :           James A. Erskine, Felix Gernburd

Source :             Ivey Publishing

Case ID :            908M23

Discipline :        Organizational Behavior

Case Length :    08 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Robert’s Center of Performing Arts (RCPA), founded and owned by Robert Gernburd, was a music school. In addition to individual instrument lessons and group lessons in music theory and music history, the RCPA sold second-hand pianos. It was difficult to find a supplier of used pianos but after a great deal of research, Gernburd found a supplier in Japan. Recently, an invoice containing supplier information had been temporarily misplaced. Since then, Gernburd had learned that his in-house piano tuner had been selling pianos without his knowledge. Gernburd was unsure how to proceed.