Case Name :      Bon Star Hotel

Authors :           Jim Kayalar

Source :             Ivey Publishing

Case ID :            909M72

Discipline :        General Management

Case Length :    17 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

A management consultant is dispatched to a Central Asian Republic to conduct an operational analysis of an underperforming hotel. Initially the objective of the assignment is to turn around the business. The scope of the intervention, however, changes dramatically as the consultant finds himself in the midst of a high stakes stakeholder standoff with numerous parties vying for ownership of the business. Based on an actual consulting assignment, the case will present insight into the management consulting profession, relay a realistic account of the onsite operational analysis and business audit process, and impart the challenges managers and entrepreneurs confront in international business settings.