Ornge

Case Solution for ORNGE: A Crisis at Ontario’s Air Ambulance Service
Complete Case details are given below :
Case Name :      ORNGE: A Crisis at Ontario’s Air Ambulance Service
Authors :           W. Glenn Rowe, Sharda Prashad
Source :             Ivey Publishing
Case ID :            W13508
Discipline :        Organizational Behavior
Case Length :    08 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The interim president and chief executive officer (CEO) of Ontario’s air ambulance service is reflecting on the first challenging months of his tenure. Previously a deputy minister in the provincial government, he now has to deal with ongoing issues of accountability within the organization and the safety of its fleet of helicopters. In the middle of a media storm of accusations of mismanagement, questionable business and spending practices that had wasted millions of dollars of public funding, problematic hiring of unqualified staff and extravagant salaries, along with possible personal improprieties of the previous CEO, he is wondering what new allegations might surface and how he might not only remedy the internal management problems but regain the public’s trust in the organization.
 
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Case Solution for Ornge: Improving Service Levels
Complete Case details are given below :
Case Name :      Ornge: Improving Service Levels
Authors :           Murray Bryant, Ken Mark
Source :             Ivey Publishing
Case ID :            910M92
Discipline :        Accounting
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Ornge’s management team is taking a look at its helicopter service contract, which accounts for 42 per cent of its annual costs. The firm is a not-for-profit organization tasked with providing air and ground ambulance services for Ontario. In the past, Ornge has subcontracted helicopter service to a service provider. But an analysis conducted within Ornge suggests that owning the helicopters might save the firm a lot of money. Any savings could be reinvested, allowing Ornge to respond to more service calls per year. There are benefits and drawbacks to each of the options facing Ornge and Dr. Christopher Massa and his team are trying to determine which option makes the most sense for the firm. The Ornge case allows students to look at a simple capital budgeting situation in the not-for-profit sector. It also provides insight into innovative business models considered by firms outside the private sector.
 
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