Organizational Behavior

Case Solution for Helen Drinan: Giving Voice to Her Values (A)
Complete Case details are given below :
Case Name :      Helen Drinan: Giving Voice to Her Values (A)
Authors :           Mary L. Shapiro, Cynthia A. Ingols, Mary C. Gentile
Source :             North American Case Research Association (NACRA)
Case ID :            NA0144
Discipline :        Organizational Behavior
Case Length :    04 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In early 2006, Helen Drinan, Senior Vice President of Human Resources, Caritas Christi Health Care System (CCHCS), Boston, received two sexual harassment charges against the organization’s CEO and President, Robert Haddad. While she knew she was legally charged with acting, she faced a complicated situation: one, the hospital system was owned and operated by the Archdiocese of Boston with Cardinal O’Malley as the Chairman of the Board for the system; and two, these charges came after the priest molestation cases which rocked the Catholic Church of Boston. In Case A, Drinan presented the well-documented results from an independent investigator into the sexual harassment charges against Haddad. Although Drinan’s investigator presented clear evidence as to Haddad’s guilt, the Cardinal decided to launch a second investigation, using the Church’s lawyers. Drinan, interpreting this action as a delaying or avoidance tactic, decided that she must act. But, what should she say, to whom and how should she frame this critical conversation? In Case B, students read the letter Drinan sent to O’Malley, voicing her values. There is an extensive Epilogue that the instructor can report from or hand out to students that brings the case to a conclusion.

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Case Solution for The Windsor Spitfires Hockey Team’s Journey to the Memorial Cup: A New Era of Leadership
Complete Case details are given below :
Case Name :      The Windsor Spitfires Hockey Team’s Journey to the Memorial Cup: A New Era of Leadership
Authors :           Blake Sutter, Francine Schlosser
Source :             North American Case Research Association (NACRA)
Case ID :            NA0162
Discipline :        Organizational Behavior
Case Length :    12 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Abstract is more than 2,000 Characters

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Case Solution for Aurum Furniture and In-Law Management
Complete Case details are given below :
Case Name :      Aurum Furniture and In-Law Management
Authors :           Daniel T Holt, Jess H Chua, James J Chrisman, Shanan R Litchfield, Vernon Jones
Source :             North American Case Research Association (NACRA)
Case ID :            NA0226
Discipline :        Organizational Behavior
Case Length :    14 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
One of the most complex challenges for a family business is when an in-law joins the firm. In-laws are part of the family through marriage; but they form a group of unique stakeholders in the family firm as marriage can be severed but blood cannot be changed. Consequently, in-laws are not always viewed as full-fledged family members. While the firm’s founder and family members face challenges as they consider integrating in-laws into the family firm, the in-laws face many challenges in joining a family firm as well. This case illustrates these tensions by tracing John Malone’s involvement working as an in-law for Aurum Furniture, a small family business located in a large Midwestern city in the U.S. Issues that would have been straightforward in a non-family firm were anything but that in the non-professionalized family firm. The case provides considerable flexibility with instructors having opportunity to discuss the dynamics among members of a small family business. While we emphasize the challenges faced by in-laws, the case is particularly well-suited to facilitate a more general discussion on the challenges that an individual encounters as he or she joins a non-professionalized family firm. As such, it can be used with family business owners as they reflect on their concept of family and the roles of individual members-especially, in-laws-and the firm’s decisions to professionalize. The case can be used with graduate and undergraduate students and workshops in family business or small business management.

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Case Solution for Conflict at MRW: The New Employee’s Pregnancy
Complete Case details are given below :
Case Name :      Conflict at MRW: The New Employee’s Pregnancy
Authors :           Margarita MM Marti, Adolfo AM Montalvo
Source :             North American Case Research Association (NACRA)
Case ID :            NA0258
Discipline :        Organizational Behavior
Case Length :    14 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
MRW is a courier firm based in Barcelona (Spain). In 2010, it was consolidating internationalization of its business. It is against this background that the case raises a highly sensitive, emotional issue: What to do about Sonia, a recently-hired manager (still in her probationary period) who suddenly reveals that she is pregnant. Moreover, her pregnancy is a high-risk one, likely requiring an early medical leave. The new manager’s post involves setting up Information Technology (IT) systems, which are vital to the firm’s business, internationalization and invoicing. ‘The case explores two standpoints: (1) a company weathering the economic crisis, in which it is contrary to the firm’s ‘belt-tightening’ measures to hire a replacement for an employee on leave; (2) the company’s track record in the CSR field including its promotion of opportunities for women. The case aims to create a dilemma for students. Some will defend Sonia’s right to a maternity leave and to continue working in MRW, especially in the light of her trials and tribulations with fertility treatment and the fact that the pregnancy is a risky one. Others will defend the company’s interests, arguing that the situation in the firm is critical and that MRW’s internationalization is vital for the company’s business development. The latter group will focus on Sonia’s role in launching the internationalization project. The question of what to do about Sonia’s pregnancy is a critical one for both the Technology Department and for Sonia. Dealing with it requires great care.

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Case Solution for CH2M HILL: Reinventing Organizational Careers
Complete Case details are given below :
Case Name :      CH2M HILL: Reinventing Organizational Careers
Authors :           Karen Newman
Source :             North American Case Research Association (NACRA)
Case ID :            NA0219
Discipline :        Organizational Behavior
Case Length :    23 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case addresses one over-arching problem – a broken career development system – and two concrete manifestations (symptoms) of the problem at CH2M HILL, an employee-owned engineering services firm. The first manifestation of the problem was unusually high voluntary turnover, at least by CH2M HILL’s standards, among newer employees. The second was a lack of qualified internal candidates for top jobs. The voluntary turnover problem was the most immediate issue. Exit survey data and engagement survey data pointed to a lack of advancement opportunity as the main reason for high voluntary turnover among new employees. The second problem was less acute but still serious. Though CH2M HILL thought of itself as a career employer, fewer than 25 percent of top managers in early 2012 had been promoted from within. Internal candidates were not filling positions near the top and some top positions were vacant for months because the right person could not be found for the position, inside or outside the company. Both problems suggest the larger issue needs to be addressed -organizational careers need to be reinvented in the firm. Jan Walstrom, Chief Learning Officer, had been charged with rebuilding CH2M HILL’s career development systems and processes. It fell to her to determine what steps she could take to solve the over-arching career development challenge while addressing the two concrete manifestations in the short run.

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Case Solution for Integral Consulting
Complete Case details are given below :
Case Name :      Integral Consulting
Authors :           P.J. Guinan, Valerie Mulhern, David Wylie
Source:              Babson College
Case ID:             BAB009
Discipline :        Organizational Behavior
Case Length :    15 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The new knowledge management system at Integral Consulting seemed to represent a solution that would allow the firm to leverage its resources. Installing it and getting people to use it, however, were two different issues. This case explores how employees should be encouraged and rewarded for using this system. It is most appropriate for graduate and executive classes in technological innovations.

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Case Solution for Smokestack Village, Inc.
Complete Case details are given below :
Case Name :      Smokestack Village, Inc.
Authors :           Allan Cohen
Source:              Babson College
Case ID:             BAB085
Discipline :        Organizational Behavior
Case Length :    07 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Smokestack Village, a tourist attraction located near the Continental Divide in central Colorado, offers visitors a large railroad museum and daily excursion rides on old railroad lines. Describes a small work group, allowing students to look at the characteristics of a social system. Can trace the evolution of the emergent system and its consequences for productivity, satisfaction, personal growth, learning, and development. Also provides an opportunity to look at leadership in different ways, using concepts related to contingency, functions, style, influence, and power.

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Case Solution for Brady Training Program
Complete Case details are given below :
Case Name :      Brady Training Program
Authors :           Allan Cohen, William Duckett
Source:              Babson College
Case ID:             BAB087
Discipline :        Organizational Behavior
Case Length :    07 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case chronicles the events that prompt the recruits of one computer company’s training program to aid one another on assignments and projects despite rules explicitly prohibiting such behavior. It emphasizes personal values and the choices made in different circumstances. It also raises questions about the responsibility of companies to design organizations that induce ethical behavior. Bill Flynn is a 23-year-old newcomer to the Brady Co. Information Systems Department. After having worked for one year in sales for a different computer manufacturer, Flynn joined the Brady Co. to develop his understanding of hardware and programming. Upon learning that the Brady training program is intensely rigorous and competitive–usually less than one-third of the recruits complete it–Flynn and other recruits begin to help one another, despite being forbidden at the outset from doing so. Flynn forms a study group with two classmates; catches two recruits photocopying former students’ completed assignments and takes a copy to share with his own group; and reads the supervisors’ secret files evaluating recruits’ progress. After seeing comments in his own file that question his commitment to become part of the Information Systems Department, Flynn cultivates disingenuous friendships with his supervisors. When he survives the 12-month training program, Flynn is offered a formal position in the company; however, he already has secured two other job offers from competing companies. Upon hearing this news, the Brady management immediately makes a superior offer and encourages him to join the firm.

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Case Solution for Matter of Ethics
Complete Case details are given below :
Case Name :      Matter of Ethics
Authors :           Allan Cohen
Source:              Babson College
Case ID:             BAB084
Discipline :        Organizational Behavior
Case Length :    06 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A four-part, sequential prediction case dealing with intergroup conflict.

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Case Solution for KomTek (C)
Complete Case details are given below :
Case Name :      KomTek (C)
Authors :           Jay Rao, James Hunt, Elaine Landry
Source:              Babson College
Case ID:             BAB094
Discipline :        Organizational Behavior
Case Length :    11 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Describes the deliberations of a problem-solving team at KomTek, a prosthetic hip manufacturer. The company’s slight modification in one of its existing products caused some difficulty in the manufacturing process. One result is higher scrap and quality problems and, hence, lower-than-expected price-cost ratios for that product. The problem-solving team is digging through its cost accounting system and the data from the plant floor, looking for causes. The team is also closely looking into each step of the production process that might be contributing to the problems. Includes both quantitative (cost accounting and quality data) and qualitative (policies and procedures) aspects of the production process. Students should have some basic knowledge of statistics prior to considering this case.

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