Agency

Case Solution for Horizon Insurance Agency

Complete Case details are given below :

Case Name :      Horizon Insurance Agency
Authors :           Mark E. Haskins
Source :             Darden School of Business
Case ID :           UV0021
Discipline :        Accounting
Case Length :    05 pages
Plagiarism : NO (100% Original work)
Description for case is given below :
The basic decision scenario is whether to outsource an internal publishing department. What is initially presented as a comparison of a department’s annual operating costs versus an outside contract quote gets reformed as a four-year cash flow investment decision.
 
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Case Solution for Canada Border Services Agency: The Reorganization

Complete Case details are given below :
Case Name :      Canada Border Services Agency: The Reorganization
Authors :           Jean-Louis Schaan, Ken Mark
Source :             Ivey Publishing
Case ID :            W13396
Discipline :        General Management
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In 2009, after six years of operation and two negative audits, the president of the Canada Border Services Agency is thinking about initiating a reorganization to improve the way the agency is operated. Formed in 2003 from three government departments, the agency has been responsible for a range of activities represented by 90 acts and regulations that cover, for example, border security, immigration, food and plant inspection, intelligence and tax collection. Since its founding, the agency has grown substantially in the number of employees, who are spread out across the country in eight regions; some of them are in unions that are expert in the use of the news media to protect their members’ interests. The lack of up-to-date communication equipment and the complexity of the organizational structure have resulted in an increased response time to matters that need immediate attention both within Canada and with international partners. No attempt has been made to streamline processes; every major initiative thus far has been focused on ensuring that nothing from the current workload gets dropped, processes remain intact and stronger controls are put in place. The president’s challenge is to determine how to initiate anticipatory change. He has a limited term and needs to prepare a detailed action plan if he wants the changes to take effect before he leaves.
 
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