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Case Solution for Dabbawallahs of Mumbai (A)

Complete Case details are given below :

Case Name :      Dabbawallahs of Mumbai (A)
Authors :           Larry Menor, Ramasastry Chandrasekhar
Source :             Ivey Publishing
Case ID :            904D11
Discipline :        Service Management
Case Length :    22 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The president of the Nutan Mumbai Tiffin Box Suppliers Charity Trust had just returned to his office after meeting with Britain’s Prince Charles, who was on an official visit to Mumbai. The trust was the managing organization of the dabbawallah meal delivery network. The dabbawallah’s service was cited internationally by management scholars and industry executives as exemplary in supply chain and service management as well as delivery reliability. However, many observers now expressed concerns over the future viability of the dabbawallah’s service given the difficulty in duplicating its delivery network elsewhere, the emergence of other lunch competitors in Mumbai, and an array of environmental changes affecting both its customers and the workforce.
 
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Case Solution for Bloom The Flower Co.

Complete Case details are given below :

Case Name :      Bloom The Flower Co.
Authors :           Larry Menor, Jacob Cho
Source :             Ivey Publishing
Case ID :            904D22
Discipline :        Service Management
Case Length :    19 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
With the hope of changing the way Canadians think about purchasing flowers, the owner of Bloom the Flower Co. recognized the importance of the “Wow!” factor and the European florist model in her design of Bloom. Opened in 2002, the Toronto-based florist was continually stocked with a unique array of exotic, cut flowers for everyday purchase or individual or corporate events. Bloom’s service delivery was based on a friendly, welcoming, and laid-back approach that focuses on providing meaningful solutions to an individual’s floral needs. Bloom’s success did not go unnoticed, as several additional younger and hipper floral shops started in the area since Bloom’s opening. A number of business and service management issues must be addressed for Bloom to grow.
 
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Case Solution for Purchasing Co-op

Complete Case details are given below :
Case Name :      Purchasing Co-op
Authors :           Larry Menor, James A. Erskine, Michiel R. Leenders
Source :             Ivey Publishing
Case ID :            W00329
Discipline :        Operations Management
Case Length :    04 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
One of the founders of a small business owners’ purchasing cooperative organized four months earlier, was reflecting on its successful performance. The members of the co-op were willing to share responsibilities in the management of the co-op’s primary activities of obtaining price quotes, invoicing members, and making delivery arrangements. The members were currently considering the possibility of extending the types of materials purchased collaboratively to services such as photocopying and printing of brochures and business cards. She wondered how best to promote the growth of the purchasing co-op and therefore, needed to create an action and implementation plan, considering: membership size, types of products and services purchased, qualitative and quantitative benefits of co-op involvement, vendor management and allocation of resources.
 
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Case Solution for Atlanta Symphony Orchestra

Complete Case details are given below :
Case Name :      Atlanta Symphony Orchestra
Authors :           Larry Menor, Jorge Colazo
Source :             Ivey Publishing
Case ID :            903D10
Discipline :        Operations Management
Case Length :    22 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The Atlanta Symphony Orchestra, conducted by its newly appointed music director, performed a rarely heard composition. The musical performance was, by all accounts, superb. Although most in the audience cheered the performance, a few stormed out of the concert hall. These audience members were largely reacting to the high-tech mixed media show designed by a well-known artist that accompanied the performance. This performance was one of the Atlanta Symphony Orchestra’s recent occasional and innovative breaks from concert tradition. The vice-president and general manager of the Atlanta Symphony Orchestra recognized that opportunities to facilitate growth existed onstage and offstage for broadening and enriching the orchestra’s services and the concert experiences of its audience.
 
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