Patterson

Case Solution for Alaska Airlines: Navigating Change

Complete Case details are given below :

Case Name :      Alaska Airlines: Navigating Change
Authors :           Bruce J. Avolio, Chelley Patterson, Bradford Baker
Source :             Ivey Publishing
Case ID :            W14722
Discipline :        Organizational Behavior
Case Length :    22 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Alaska Airlines has recently recovered from a period of operational instability, yet its executives worry the airline is draining its reserves of customer loyalty and goodwill, due to losses over the past two years and variability in its statistics for on-time flights and mishandled baggage. After focusing many resources on operations in an effort to regain stability, the senior executives wonder whether the organization could endure if performance were to slip again. Is remaining status quo good enough, or should the airline’s leadership take action to transform the performance culture?
 
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Case Solution for Michael Patterson (B)

Complete Case details are given below :

Case Name :      Michael Patterson (B)
Authors :           David House, Elizabeth M.A. Grasby
Source :             Ivey Publishing
Case ID :            910C25
Discipline :        Human Resource Management
Case Length :    04 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In this (B) case to Michael Patterson (A), an engineering technician meets with the new engineering and manufacturing manager. He shares his thoughts about his new immediate supervisor, but the manager believes his comments to be inappropriate and presents the engineering technician with a formal written reprimand. In a time of economic uncertainty, the engineering technician must determine what action, if any, he should take.
 
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Case Solution for Michael Patterson (A)

Complete Case details are given below :

Case Name :      Michael Patterson (A)
Authors :           David House, Elizabeth M.A. Grasby
Source :             Ivey Publishing
Case ID :            910C24
Discipline :        Human Resource Management
Case Length :    09 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Michael Patterson is an engineering technician at Confederation Kitchen. The company is downsizing its staff in response to declining profitability. Patterson has heard a rumour that he will now report to a supervisor for whom he has little respect and with whom he has had trouble in the past. The engineering and manufacturing manager has called a meeting to discuss Patterson’s new role, and Patterson must decide how candid he should be at the meeting.
 
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