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Case Solution for Textbooks for Change

Case Solution & Analysis for Textbooks for Change by Elizabeth M.A. Grasby, Shannon Wright.

Complete Case details are given below :

Case Name :      Textbooks for Change
Authors :           Elizabeth M.A. Grasby, Shannon Wright
Source :              Ivey Publishing
Case ID :           9B16B004 / W16111
Discipline :        Accounting
Case Length :    05 pages
Plagiarism : NO (100% Original work)
Description for case is given below :
In May 2015, the chief executive officer (CEO) of a small social enterprise was trying to decide how to expand its business. Textbooks for Change collected used texts from universities and supported African entrepreneurs and universities by donating text sales proceeds or through the distribution of donated materials to deserving schools. The CEO was considering expanding the business to collect textbooks from universities outside its region, and wanted to assess the potential financial viability of three targeted universities.
 
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Case Solution for A&D High Tech (B) Managing Scope Change

Complete Case details are given below :

Case Name :      A&D High Tech (B) Managing Scope Change
Authors :           Mark Jeffery, Derek Yung, Alex Gershbeyn
Source :             Kellogg School of Management
Case ID :           KEL158
Discipline :       Strategy
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The case is based on a real $25 million project at a major U.S.-based computer manufacturer. For confidentiality reasons the company has been disguised as A&D High Tech. The Web-based online ordering system project is required by sales and marketing for the fall holiday season. If the project misses this window, the firm will lose substantial market share to competitors. Part (B) takes place three months into the original project plan. The project manager has just been fired and the management challenge is to find out what is wrong with the project and recommend fixes. In addition, the scope of the project has changed: the VP of marketing has an additional promotional bundle requirement. A&D High Tech (A) examines how to create and analyze a project plan in Microsoft Project. In order to make the case manageable for students we reduced the size of the project, and corresponding number of resources, to approximately $1 million, but retained all of the features of the original project. Part (B) gives actual work done on each task three months into the project. Students must answer the management questions: Can the project be fixed and completed in time for the holiday season? Can the additional requirements be incorporated, and if so, what is the best approach? In order to answer these questions, earned value data can be extracted from Microsoft Project and analyzed. These data provide important insights into the root cause of problems with the project. The next step is to reduce the scope of the project and reassign resources. However, one must be aware that indiscriminately adding people can slow a project down, not speed it up. Finally, the additional promotional bundle requirement from the VP of marketing provides an important outsourcing management discussion. The case can also be taught using other project management software tools, such as Primavera.
 
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Case Solution for Indian Overseas Bank: Triggering Change

Complete Case details are given below :

Case Name :      Indian Overseas Bank: Triggering Change
Authors :           Shoma Mukherji, Neera Jain
Source :             Ivey Publishing
Case ID :            W14708
Discipline :        Organizational Behavior
Case Length :    13 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Several experts had drawn attention to a peculiar problem existing in public-sector banks in India. There seemed to be two distinct generations: experienced employees who would be superannuated in the next four to five years; and newer employees who had come on board in the last four to five years. Though these young employees were academically sound, they lacked competence acquired through experience and thus were hesitant in taking on responsibilities. The older generation was slowly withdrawing. Management at Indian Overseas Bank (IOB) knew that in order to improve motivation and encourage higher productivity, the company had to trigger change and transform the mindsets of its employees.Harnessing the energies of young members of the marketing team, IOB ran a unique campaign involving all employees called Rang De Basanti. Initial results were encouraging. However, two problems continued to arise: the underperformance of one particular region and the problem of keeping up the momentum and sustaining the change.
 
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Case Solution for Alaska Airlines: Navigating Change

Complete Case details are given below :

Case Name :      Alaska Airlines: Navigating Change
Authors :           Bruce J. Avolio, Chelley Patterson, Bradford Baker
Source :             Ivey Publishing
Case ID :            W14722
Discipline :        Organizational Behavior
Case Length :    22 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Alaska Airlines has recently recovered from a period of operational instability, yet its executives worry the airline is draining its reserves of customer loyalty and goodwill, due to losses over the past two years and variability in its statistics for on-time flights and mishandled baggage. After focusing many resources on operations in an effort to regain stability, the senior executives wonder whether the organization could endure if performance were to slip again. Is remaining status quo good enough, or should the airline’s leadership take action to transform the performance culture?
 
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Case Solution for Leading Change at SJHC and LHSC: Burr Under the Saddle or a Grain of Sand in the Oyster

Complete Case details are given below :

Case Name :      Leading Change at SJHC and LHSC: Burr Under the Saddle or a Grain of Sand in the Oyster
Authors :           Gerard Seijts, Ken Mark
Source :             Ivey Publishing
Case ID :            906C10
Discipline :        Human Resource Management
Case Length :    19 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The transfer of perinatal services at St. Joseph’s Health Care Centre (SJHC) to the Women’s and Children’s Services at London Health Sciences Centre (LHSC), included the relocation of clinical programs, 500 staff and about 40 physicians. SJHC’s perinatal program had been among the hospital’s premier programs and was recognized as a world-class tertiary perinatal program for more than 30 years. The hospital’s comprehensive care for newborns included providing care for very sick infants and extremely premature babies. The move to LHSC was a source of much concern to key stakeholders, leading scientists and specialists with much negative impact on recruitment, retention and staff morale. The vice-president, acute and ambulatory care at SJHC and the vice-president, women and children’s clinical business unit at LHSC were appointed to help prepare leaders throughout all stages of the restructuring. On their agenda were the following issues: culture, safety procedures, team conflict, excessive turnover, structure, leadership orientation, among others. Where should they start; and how could they get physicians, patient care leaders and staff to think past six months, given that there are numerous issues that keep them busy on a daily, weekly and monthly basis?
 
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Case Solution for Vic Young and Fishery Products International (C): Change at the Helm
Complete Case details are given below :
Case Name :      Vic Young and Fishery Products International (C): Change at the Helm
Authors :           John Melnyk, W. Glenn Rowe, Tami L. Hynes
Source :             Ivey Publishing
Case ID :            904M04
Discipline :        Organizational Behavior
Case Length :    04 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Supplements the (B) case.
 
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Case Solution for Vic Young and Fishery Products International (B): Winds of Change
Complete Case details are given below :
Case Name :      Vic Young and Fishery Products International (B): Winds of Change
Authors :           John Melnyk, W. Glenn Rowe, Tami L. Hynes
Source :             Ivey Publishing
Case ID :            904M03
Discipline :        Organizational Behavior
Case Length :    26 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Focuses on a contest for control of Fishery Products International Ltd., leading up to the company’s annual general meeting on May 1, 2001. The owner of a Nova-Scotia-based competitor of Fishery Products International is the leading dissident shareholder. This proxy battle quickly becomes a matter of public and political debate because Fishery Products International is economically and socially important to its home province, Newfoundland and Labrador. As such, it is subject to company-specific provincial legislation, the FPI Act, which is one of the bases for legal maneuvering in the contest for control.
 
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Case Solution for Christina Gold Leading Change at Western Union
Complete Case details are given below :
Case Name :      Christina Gold Leading Change at Western Union
Authors :           Alison Konrad, Jordan Mitchell
Source :             Ivey Publishing
Case ID :            906M07
Discipline :        Organizational Behavior
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The chief executive officer of Western Union had just begun implementing a new organization structure. Changing the structure sent a clear message about Gold’s desire to change the company’s mindset to a new more global one. Already the CEO was finding that leaders in the United States were reluctant to give up control of product lines. At the regional level, she had good leaders in place who wanted to push out the responsibility within their own regions and move toward a decentralized plan. Although the CEO supported this notion in principle, she wanted to ensure that the right leaders could be placed in decentralized offices to execute on the six strategic pillars that she had laid out for the organization. One thing was certain–the CEO had made it clear that no revenue decreases would be forgiven amidst the change. Many considerations had arisen: What pace of change should she take? How would she deal with resistance to change? How could she ensure that the new structure would support Western Union’s global expansion?
 
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Case Solution for StratAFin Inc.: Auditing Change
Complete Case details are given below :
Case Name :      StratAFin Inc.: Auditing Change
Authors :           Verity Hawarden, Margaret Sutherland, Mandla Adonisi
Source :             Ivey Publishing
Case ID :            W12790
Discipline :        Organizational Behavior
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case focuses on organizational transformation in an accounting firm in South Africa. The case describes how the impact of both globalization and the transformation that the country had undergone since the advent of democracy in 1994 steered StratAFin Inc. towards a process of building a new identity. The case describes how senior management realized the need for transformation based on the many new challenges that were being faced in the changing environment. Change was experienced at many levels within the organization: from the construction of a new building as a symbol of the change to corporatizing and growing the firm, changing the management structure, investing heavily in technology and human capital development, focusing on continuous improvement and driving major diversity transformation. The case offers insights into the many change drivers that had to be considered in the process, how the organization had to manage any resistance to change and the resultant need for flexibility during the process, and the importance of measurement of the many dimensions within a transformation process. The case concludes with the challenge of how the firm’s leadership could ensure that the continuing transformation maintained its momentum.
 
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Case Solution for House, Hearth and Home: Managing Leadership Change
Complete Case details are given below :
Case Name :      House, Hearth and Home: Managing Leadership Change
Authors :           Karen MacMillan, Meredith Woodwark
Source :             Ivey Publishing
Case ID :            W12313
Discipline :        Organizational Behavior
Case Length :    04 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The owner and general manager of a large retail establishment faced a dilemma about whether his long-time yard manager was still the right person for the job. The business increasingly depended on providing superior customer service in order to compete in the market. Recently, the owner had placed a personal friend in the operation as an assistant to the yard manager. This new addition had shown a real talent for developing employees and driving performance improvements. As a result, customer service feedback had drastically improved. The owner realized that the assistant had become the real leader of the yard. He wondered how to keep the momentum of the changes going while still showing due respect to a loyal employee.
 
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