Complete Case details are given below :
Case Name : Maruti Suzuki India Limited – Industrial Relations (B)
Authors : Harvinder Singh, Rashmi Kumar Aggarwal, Rajinder Kaur
Source : Ivey Publishing
Case ID : W14532
Discipline : Organizational Behavior
Case Length : 07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
After a series of strikes in its Manesar manufacturing plant in 2011, Maruti Suzuki India Limited is beginning to recover from the after-effects of the strike. Amid this tense atmosphere, a minor brawl breaks out between supervisors and workers, then escalates into full-scale violence and arson, which results in the death of the plant’s general manager of human resources. The company locks down the plant, and law enforcement agencies initiate criminal proceedings against the workers. The incident raises serious questions about industrial relations at the plant and, in particular, the suitability of the Japanese management style in the Indian context.
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