Case Name :      Transforming the Business Service Portfolio at Global Consultancy

Authors :           Ning Su, Naqaash Pirani

Source :             Ivey Publishing

Case ID :            W14002

Discipline :        Information Technology

Case Length :    11 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Global Consultancy Canada, the national branch of a global tax, accounting and consulting services firm, is seeking to improve the efficiency and effectiveness of its organization. The leader of the sourcing practice has been tasked by the company’s chief executive officer to identify opportunities for transforming the firm’s marketing and communications, human resources, finance and information technology functions. He must decide on the most suitable models for these business areas and make a recommendation at the next leadership update meeting.