Complete Case details are given below :
Case Name : Managing Customer Relationships in Offshore Outsourcing: B2Bcs, an Israeli Consulting Firm
Authors : Arup Kumar Das, Sangeeta Shah Bharadwaj, Kate M. Kaiser
Source : Ivey Publishing
Case ID : W11081
Discipline : International Business
Case Length : 10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case has been written to teach concepts in offshore outsourcing to students in business management courses as well as courses in strategy and information systems. The primary goal of this case study is to examine the process of establishing the offshore outsourcing of projects.
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