Haggerty

Case Solution for Creating Auctionwire

Complete Case details are given below :

Case Name : Creating Auctionwire

Authors : Nicole R.D. Haggerty, Ken Mark

Source : Ivey Publishing

Case ID : 906M51

Discipline : Operations Management

Case Length : 20 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The co-founders of Auctionwire, a start-up online business that will sell goods on consignment, are trying to select the best software solution for their fledging business. The co-founders want to know how they can make the best decision possible in vendor selection. What criteria should be used? Which questions should they ask? As software is the key component of their online operation, the choice of a vendor can spell success or failure for Auctionwire.

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Case Solution for Auctionwire’s Vicious Circle

Complete Case details are given below :

Case Name : Auctionwire’s Vicious Circle

Authors : Nicole R.D. Haggerty, Ken Mark

Source : Ivey Publishing

Case ID : 906M52

Discipline : Operations Management

Case Length : 09 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The co-founders of Auctionwire need to figure out how they should implement a new software solution for their online auction firm. Nine months after the launch of their online auction service, they’ve decided to switch software vendors. On top of the effort required to migrate from one platform to another, they now realize that their second software selection is far from perfect. To cite just two issues, the new software they have chosen to replace their initial choice seems unstable and product support is poor. Both co-founders must decide whether to stay the course with the new vendor, select a third vendor, or develop their own solution.

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Case Solution for Security Breach at TJX

Complete Case details are given below :

Case Name : Security Breach at TJX

Authors : Nicole R.D. Haggerty, Ramasastry Chandrasekhar

Source : Ivey Publishing

Case ID : 908E03

Discipline : Operations Management

Case Length : 12 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The chief security officer of TJX Companies Inc. (TJX) faces a dilemma on his first day on the job. The company has discovered in December 2006, a computer intrusion dating back to 2005. There is an ongoing investigation, involving the Federal Bureau of Investigation (FBI) into the attacks. The company is also in the middle of several class action law suits over losses suffered by financial institutions due to breaches of customer privacy. The chief security officer has to focus on plugging the loopholes in the company’s information technology (IT)security, in the short term, and taking steps to ensure in the long term that the attack does not recur. He also had to get the management of TJX to start looking at IT security not as a technology issue but as a business issue.

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Case Solution for Mudra Communications

Complete Case details are given below :

Case Name : Mudra Communications

Authors : Nicole R.D. Haggerty, Shankar Venkatagiri, Ramasastry Chandrasekhar

Source : Ivey Publishing

Case ID : W11170

Discipline : Operations Management

Case Length : 18 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

In 2006, Mudra Communications (Mudra), the third largest advertising agency in India, is in the middle of an organizational transformation in which information technology (IT) is seen by the top management as an enabler. The IT set-up itself is witnessing a transition at Mudra from manual systems to an Enterprise System (ES) which has been developed internally by the eight-member IT team led by Executive Vice President (Technology) Sebastian Joseph. As he gets ready to implement the first module of ES, known as Mudra Business Operations Support System (mboss) covering 70 per cent of the activities of the agency, Joseph is facing some managerial dilemmas related to planning the roll-out, training the end-users and managing the change that the new system will bring to the agency. He is also making a choice between outsourcing the ES architecture and owning it and between outsourcing the development of the remaining seven modules and developing them internally, as before.

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Case Solution for Milango Financial Services

Complete Case details are given below :

Case Name : Milango Financial Services

Authors : Nicole R.D. Haggerty, Fridah Theuri, Meera Haji, Nurin Jamal, Nadeem Nathoo

Source : Ivey Publishing

Case ID : W13129

Discipline : Strategy

Case Length : 14 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The co-founder of a Kenyan microfinance institution is troubled. Although his company has experienced great success in the past three years, it now faces cash flow problems. The co-founder has exhausted his personal resources and seeks an investor, local or international banks, or a process improvement program to ensure the company’s long-term success. He needs to evaluate his options and propose a solution to the other board members.

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Case Solution for IIF and QuaTeams Creating a Custom CRM

Complete Case details are given below :

Case Name : IIF and QuaTeams Creating a Custom CRM

Authors : Nicole R.D. Haggerty, Jordan Mitchell, Matt Woerner, Yulian Zhang

Source : Ivey Publishing

Case ID : 904E30

Discipline : General Management

Case Length : 22 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

IIF (Institute of International Finance) was eight months into the customized development of a customer relationship management system (CRM) by a small software development firm, QuaTeams. IIF, a member organization, wants to replace its current CRM, an Access database, by integrating member information from different departments: economic research, membership, events, and finance. In addition, it wants to be able to handle the growing number of members and track the interactions between its staff and membership. With two months to go before the scheduled launch, both sides must make decisions to overcome the remaining technical hurdles with the database and security. The IIF must also consider implementation issues and think of creative ways to use the CRM system once it is operational.

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Case Solution for Decathlon China: Using Social Media to Penetrate the Internet Market

Complete Case details are given below :

Case Name : Decathlon China: Using Social Media to Penetrate the Internet Market

Authors : Nicole R.D. Haggerty, Raymond Pirouz, Grace (ChunXia) Geng

Source : Ivey Publishing

Case ID : W11503

Discipline : Marketing

Case Length : 14 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

After successfully establishing more than 33 retail stores in large cities across China, Decathlon, a large sporting goods manufacturer and retailer, planned to open its official online shopping website in China. The marketing department head of Decathlon China, has experimented with several new social media in China in order to increase the brand awareness among online shoppers. In the upcoming executive meeting, marketing department head would like to persuade the chief executive officer to dedicate more resources to social media to increase both online sales in the short term and market share in the long term.

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