Security

Case Solution for Saving Customers at Vigil Home Security

Complete Case details are given below :

Case Name :      Saving Customers at Vigil Home Security
Authors :           Phillip E. Pfeifer
Source :             Darden School of Business
Case ID :           UV6669
Discipline :        General Management
Case Length :    05 pages
Plagiarism : NO (100% Original work)
Description for case is given below :
Mike Thomas, director of customer relationships at the second-leading provider of residential security systems in the United States, set out to examine data from 61,235 customer “saves” in order to determine if the offer used to persuade a customer not to discontinue service affected the subsequent longevity of the saved relationship. If some offers led to longer subsequent relationships, Thomas’s next step would be to reward customer service representatives for these higher-quality saves.
 
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Case Solution for Smith & Wesson: A Big Shot at Security?

Complete Case details are given below :

Case Name :      Smith & Wesson: A Big Shot at Security?
Authors :           Kenneth Eades, Pete Knerr
Source :             Darden School of Business
Case ID :           UV6456
Discipline :        Finance
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
An investment analyst at River Capital, LLC, an East Coast hedge fund, is researching Smith & Wesson Holding Corporation (S&W) as a potential investment opportunity. The analyst had become interested in S&W when the company announced the acquisition of Universal Safety Response, Inc. (USR). The USR deal represented a significant investment for S&W and therefore created an opportunity for the company to become either undervalued or overvalued by the market.
 
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Case Solution for Godrej Security Solutions Ltd: Moving Consumers to Action

Complete Case details are given below :

Case Name :      Godrej Security Solutions Ltd: Moving Consumers to Action
Authors :           Bhagyalakshmi Venkatesh, Mehernosh Pithawalla, Suruchi Trivedi
Source :             Ivey Publishing
Case ID :            W15135
Discipline :        Marketing
Case Length :    11 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Godrej Security Solutions (GSS) offered both physical security products (such as safes, lockers, etc.) and electronic security products (such as cameras with analytics, closed circuit television, biometric and access control systems, burglar alarms, etc.). Although homeowners were evidently worried about their security, they were typically passive and reactive – as opposed to proactive – in addressing the problem. GSS had launched two effective advertising campaigns; however, continuing to communicate the importance of security solutions and converting this buyer inertia to action was fundamental to its ongoing success. What should the company’s communication strategy be?
 
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Case Solution for Cyberpreneur’s Wake-up Call: Cyber Security and Millennial Talent Crises

Complete Case details are given below :

Case Name :      Cyberpreneur’s Wake-up Call: Cyber Security and Millennial Talent Crises
Authors :           Nakul Gupta, Arjun Bhatnagar, Jyotsna Bhatnagar
Source :             Ivey Publishing
Case ID :            W13439
Discipline :        International Business
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
It was summer of 2013, and the news of cyber-attacks and information security breaches was on the rise in India, as it was worldwide. Incidents such as the Axis bank’s cyber-crime incident and the news of the American National Security Agency’s global e-surveillance were creating consternation and dilemmas in the minds of information security consultants. One such consultant owned and operated an information security company, Percept Softech, a Lakshyaa Technology Lab’s Jaipur franchise. The consultant was bogged down by a number of problems and dilemmas. The first was his marketing and business growth strategy, which was not helping him in promotion of his business. Information security solutions, spying, vulnerability checks, key logging and allied propositions were difficult to promote. Managing young millennial talent was another major problem for him. Apart from the woes of business growth, inefficiency in promotion and talent issues, the consultant was now facing another dilemma. Should he start a new business away from the umbrella of the Lakshyaa Technology Lab? Should he partner with a detective agency? Or should he relocate from Jaipur to a more central location (such as New Delhi) where perhaps people would be more aware of the importance of cyber security and students would be more interested in pursuing cyber security training?
 
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Case Solution for Security Breach at TJX

Complete Case details are given below :
Case Name :      Security Breach at TJX
Authors :           Nicole R.D. Haggerty, Ramasastry Chandrasekhar
Source :             Ivey Publishing
Case ID :            908E03
Discipline :        Operations Management
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The chief security officer of TJX Companies Inc. (TJX) faces a dilemma on his first day on the job. The company has discovered in December 2006, a computer intrusion dating back to 2005. There is an ongoing investigation, involving the Federal Bureau of Investigation (FBI) into the attacks. The company is also in the middle of several class action law suits over losses suffered by financial institutions due to breaches of customer privacy. The chief security officer has to focus on plugging the loopholes in the company’s information technology (IT)security, in the short term, and taking steps to ensure in the long term that the attack does not recur. He also had to get the management of TJX to start looking at IT security not as a technology issue but as a business issue.
 
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Case Solution for Microsoft Security Response Center (A)

Complete Case details are given below :
Case Name :      Microsoft Security Response Center (A)
Authors :           Mike Wade, Jeffrey Clayman
Source :             Ivey Publishing
Case ID :            901E19
Discipline :        General Management
Case Length :    11 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Microsoft Security Response Center (MSRC) is a key component of the security infrastructure for Microsoft–the large, internationally known software manufacturer. A hacker has informed the program manager of the center of potentially damaging security vulnerability in a piece of Microsoft’s Internet server software. Neither the hacker nor MSRC knows for sure whether systems using the software have been compromised, but they do know that the vulnerability has been discussed in hacker news groups. The program manager must determine who should be told, what needs to be done, and when. This case looks at the strategy to solve the problems and deal with any possible public relations issues that arise from it.
 
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Case Solution for Sony PlayStation: Security Breach

Complete Case details are given below :
Case Name :      Sony PlayStation: Security Breach
Authors :           Jana Seijts, Paul Bigus
Source :             Ivey Publishing
Case ID :            W12309
Discipline :        General Management
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In April 2011, Sony’s PlayStation and Qriocity services were attacked by an illegal and unauthorized intrusion into the company network, compromising user account information. For five days, the corporation turned off both its PlayStation Network and Qriocity services while it conducted a full and complete investigation with the help of an external security firm. Although brief statements about the issue were posted on the PlayStation blog, Sony did not publicly disclose the full extent of the security breach or the expected date when network services might return to normal, leaving many people speculating if personal or financial information had been illegally obtained. The timing was complicated by the imminent announcement of the launch of Sony’s first tablet computer. With its public statement, Sony intended to communicate key points of information about, explanations of and solutions to the network interruption. With over 70 million PlayStation Network and Qriocity services user accounts worldwide, customers, industry analysts, investors, consumer protection groups and government officials were all waiting for answers.
 
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Case Solution for Leveraged Buyout (LBO) of BCE.: Hedging Security Risk

Complete Case details are given below :
Case Name :      Leveraged Buyout (LBO) of BCE.: Hedging Security Risk
Authors :           Colette Southam, Ahsen Amir-Ali, Samir Meghji
Source :             Ivey Publishing
Case ID :            908N23
Discipline :        Finance
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In 2007, an analyst in the derivatives group of investment bank Grenfeld & Co. was asked to devise a hedging strategy for Providence Equity Partners (Providence) in Bell Canada Enterprises (BCE Inc.). Providence was based in the United States and any strategy would involve significant foreign exchange rate risk due to the conversion of returns into U.S. dollars. The analyst needed to consider several long-term hedging strategies that Grenfeld & Co. could recommend to Providence. Her vice-president had asked that she create a hedging strategy by initially assuming a 25 per cent IRR for the investment and its performance, based on two outcomes at the end of the investment (investment horizon = five years): a zero per cent IRR and a 25 per cent IRR.
 
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