Haywood-Farmer

Case Solution for NoVeggie Inc.

Complete Case details are given below :

Case Name : NoVeggie Inc.

Authors : John S. Haywood-Farmer, Joe Figliomeni, Charles Korn

Source : Ivey Publishing

Case ID : 907D16

Discipline : Operations Management

Case Length : 08 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

A summer employee at NoVeggie Inc. (NoVeggie) of Toronto, Ontario, was analyzing the viability of changing delivery companies. NoVeggie’s largest client, Select Grocers (Select), had recently decided to introduce NoVeggie’s products to a new group of Select’s grocery stores in Ontario. Although this move would increase sales, it was also expected to increase delivery costs. Now the summer employee is trying to determine the actual delivery costs in order to assess whether the increase in sales would be beneficial, or whether changes in the delivery system were necessary.

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Case Solution for Sullivan’s Flooring Concept

Complete Case details are given below :

Case Name : Sullivan’s Flooring Concept

Authors : John S. Haywood-Farmer, Julie Harvey

Source : Ivey Publishing

Case ID : 907D10

Discipline : Operations Management

Case Length : 05 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

A carpenter is considering options for improving the manufacturing process of his custom wood-flooring concept. He started the business as a part-time venture and wanted to increase production efficiency to accommodate the growing interest for his pine flooring design. The carpenter was unsure whether he should invest in new equipment or hire part-time labor, but he knew that either way, he would have to change the current process to ensure that capacity would meet the upcoming year’s forecasted demand.

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Case Solution for Blackshop Restaurant

Complete Case details are given below :

Case Name : Blackshop Restaurant

Authors : John S. Haywood-Farmer, Karim Moolani, Michelle Peng

Source : Ivey Publishing

Case ID : 909D01

Discipline : Operations Management

Case Length : 14 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

In April 2008, the owners of the Cambridge, Ontario-based Cerny Hospitality Group (CHG) were considering the purchase and implementation of OpenTable’s reservation management software in three of their restaurants, including the Blackshop Restaurant. It was thought that the software could aid in more effectively managing customer demand due to its ability to allow on-line reservations and its data-gathering capability, an improvement over its current manual reservation system. CHG was a family-owned and operated business and had achieved considerable success with its personal touch with clients. When considering the purchase of the software, CHG had concerns about the potential cost and return on investment, in addition to the strategic fit for this company that placed much emphasis on the human-touch and personal interaction with customers.

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Case Solution for Camp Lakeview

Complete Case details are given below :

Case Name : Camp Lakeview

Authors : John S. Haywood-Farmer, Tammy Shnier

Source : Ivey Publishing

Case ID : 906D10

Discipline : Operations Management

Case Length : 13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The director of Camp Lakeview, an organization affiliated with a religious group was reviewing the camp’s operations. Although it had been successful over the past four years, the enterprise was reaching a capacity crossroads. The director realized that changes were required to avoid having to turn campers away. The director was considering three options: adding new facilities and cabins to the current campground, building a new campground nearby or sending some campers to an alternative facility. The magnitude of the potential changes required a decision soon if they were to be in place before the camp season arrived.

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Case Solution for Furniture Bank

Complete Case details are given below :

Case Name : Furniture Bank

Authors : P. Fraser Johnson, John S. Haywood-Farmer, Jean Salamat

Source : Ivey Publishing

Case ID : 910D06

Discipline : Operations Management

Case Length : 13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Furniture Bank was an organization that collected and distributed donated, gently used furniture to those in need. After several years of tight financial circumstances, the interim executive director was relieved that the past year had provided relief via generation of record amounts of excess cash. He was preparing a report to be presented to the board of directors concerning his thoughts on what direction he thought the Furniture Bank should take, concerning opportunities for growth and the community’s needs. With several thousand dollars of unrestricted reserves to access, but competing ideas for use of those reserves, the executive director realized the organization faced some difficult strategic and tactical decisions. All the ideas seemed to be important for Furniture Bank but the executive director was unsure if the organization had the capability to implement them; and he was unsure how to evaluate their relative priority. Any recommendation he made had to consider Furniture Bank’s long-term direction and build on its recent financial success.

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Case Solution for Cooke & Rodak LLP

Complete Case details are given below :

Case Name : Cooke & Rodak LLP

Authors : John S. Haywood-Farmer, David Leith

Source : Ivey Publishing

Case ID : 910D14

Discipline : Operations Management

Case Length : 11 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The managing partner of Cooke & Rodak LLP was devising a recommendation to be presented to the executive committee regarding a significant change to the firm’s program for articling students. The current program had a structured rotation system, and after interviews with several current articling students it had been suggested that a move to a more entrepreneurial-based approach, thus allowing students flexibility in choosing their work, would be welcomed. Would this entrepreneurial-based approach be seen as an opportunity to find their niche, or would it be seen as too unstructured and “scare off” potential candidates? Could the firm maintain its current strong reputation among students by choosing this strategy? It was thought that eliminating the rotation system would enhance development of the firm’s students, but since no other firm had taken this approach, it was unknown how this change in strategy might affect recruiting efforts towards future candidates.

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Case Solution for Sunset Grill at Blue

Complete Case details are given below :

Case Name : Sunset Grill at Blue

Authors : John S. Haywood-Farmer, Dina Ribbink, Jason Melhuish

Source : Ivey Publishing

Case ID : 910D15

Discipline : Operations Management

Case Length : 13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

A partner and owner of the Sunset Grill at Blue Mountain in the village at Blue Mountain, Ontario had very mixed emotions. The restaurant had just finished its first year of operation and had broken even, and had been named Business of the Year in the counties of Simcoe and Grey. On the other hand, the owner knew that operations were still far from perfect. This case was written for courses on operations, particularly in the section on managing capacity and demand. It could also be used in a service management or service operation course.

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Case Solution for Nipissing Bank

Complete Case details are given below :

Case Name : Nipissing Bank

Authors : John S. Haywood-Farmer, Eric Janssen

Source : Ivey Publishing

Case ID : 910D19

Discipline : Operations Management

Case Length : 07 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The case was written for an introductory business course, particularly the section on operations. It deals with managing capacity and demand. In early 2008, McKenzie Scott, manager of administrative services at Nipissing Bank (Nipissing) in Ottawa, Ontario, was trying to decide how to carry out a management initiative to add additional marketing materials to client mail-out packages. In particular, Scott was considering upgrading the bank’s current envelope stuffing equipment, replacing it or outsourcing the activity entirely.

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Case Solution for Dr. Mak Lap Ming

Complete Case details are given below :

Case Name : Dr. Mak Lap Ming

Authors : John S. Haywood-Farmer, Josephine Chiu

Source : Ivey Publishing

Case ID : W11606

Discipline : Operations Management

Case Length : 15 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Dr. Mak Lap Ming, an obstetrician and gynecologist who operated two clinics in Wan Chai, Hong Kong, was contemplating retirement. Now that his own child was financially independent and thus relieved some of the pressure on Mak, he was wondering if he should retire soon and if it made financial sense for him. He also wondered what the immediate consequences of retirement would be and if semi-retirement was a viable option. To that end, he could work with a partner and shift control to that partner at some point; he could work at his clinics part-time; or he might be able to close one clinic completely and practise out of the remaining one. Mak also thought of retiring completely at the end of the year. Evaluating his options brought Mak significant internal conflict: part of him longed to attain the freedom to travel, yet he experienced great emotional satisfaction when he attended a birth and saw the joy that birth gave the parents. Mak wondered whether, in his particular case, the pros of retirement outweighed the cons.

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Case Solution for Making Waves London

Complete Case details are given below :

Case Name : Making Waves London

Authors : John S. Haywood-Farmer, Hayden Bielawski

Source : Ivey Publishing

Case ID : W12634

Discipline : Operations Management

Case Length : 14 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

After spending two years as the vice-president internal for Making Waves London (MWL), Brianna Murphy was ready to assume her elected position of president of MWL for the 2011-2012 year. MWL had a mandate to provide affordable and accessible swimming instruction to children with special needs. Her time spent as vice-president had convinced her that changes were needed. MWL had grown in recent years and faced a multitude of service issues, from capacity to quality. Largest among these was difficulty in attracting qualified instructors; higher-than-expected enrolment resulting in waiting lists; lack of pool capacity; and funding. Murphy wanted to ensure that MWL was the best adaptive aquatic program possible, but was unsure how to address and prioritize the issues.

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