Case Name :      Spin Master Toys (B): A New E-Chargers’ Supplier?

Authors :           John S. Haywood-Farmer, Ken Mark

Source :             Ivey Publishing

Case ID :            901D02

Discipline :        Operations Management

Case Length :    05 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

A manufacturer had been selected to produce Spin Master Toys’ new product, E-Charger. Two weeks into the product design process, the operations manager was concerned because the manufacturer’s progress was unsatisfactory and that, as a result, Spin Master Toys would likely miss its shipping date for the product launch. His options were to push ahead with the current supplier, try to negotiate with the other company that quoted on the contract, or look for yet another supplier. He had to evaluate the options and the impact each would have on meeting the shipping date. This is the second in a three case series that follows the selection of a manufacturer and the progress of the production of a new product. The accompanying cases are Spin Master Toys (A):Finding a Manufacturer and Spin Master Toys (C): Keeping the E-Chargers’ Wings On.