Knowledge

Case Solution for Hill & Knowlton: Knowledge Management

Complete Case details are given below :

Case Name :      Hill & Knowlton: Knowledge Management
Authors :           Darren Meister, Ken Mark
Source :             Ivey Publishing
Case ID :            904E03
Discipline :        Information Technology
Case Length :    17 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Hill & Knowlton is a division of one of the world’s largest communication services group. Tagging e-mail communications to support knowledge management codification and connection strategies is an important issue for managers. Issues related to privacy and performance need to be considered. The worldwide director of knowledge management at Hill & Knowlton must assess the degree to which tagging should be enforced in a communication services organization that supports numerous clients around the world.
 
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Case Solution for IBM’s Knowledge Management Proposal for the Ontario Ministry of Education

Complete Case details are given below :

Case Name :      IBM’s Knowledge Management Proposal for the Ontario Ministry of Education
Authors :           Darren Meister, Ken Mark
Source :             Ivey Publishing
Case ID :            905E07
Discipline :        Information Technology
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The knowledge management consultant for IBM Canada’s Ltd. business consulting service was preparing for a meeting with the Ontario’s Deputy Minister of Education. The purpose of the meeting was to secure top-level support for an early-stage Knowledge Management program at the ministry. For the past few weeks she had conducted an initial study of ministry needs and believed that the organization could benefit from one or more knowledge management solutions, including document management, communities of practice and expert directory. The consultant wondered how she should approach the meeting, given the there seemed to be internal ministry concerns about knowledge sharing. As she reviewed her notes, she wanted to know which solution or combination of solutions she should recommend and what implementation challenges she could expect to face.
 
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Case Solution for The Canadian Police Knowledge Network

Complete Case details are given below :
Case Name :      The Canadian Police Knowledge Network
Authors :           Stewart Thornhill, Edward Gamble, Peter Moroz, Andrew MacVane
Source :             Ivey Publishing
Case ID :            W12950
Discipline :        General Management
Case Length :    17 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In 2004, Holland College formed a not-for-profit organization with the Canadian policing community and National Research Council to create the Canadian Police Knowledge Network (CPKN). In 2011, CPKN is Canada’s leading provider of e-learning solutions for Canadian law enforcement, with more than 60,500 registered learners – including customers such as the Regina-based Royal Canadian Mounted Police and INTERPOL. To date, these learners have successfully completed more than 161,000 course events. Despite CPKN’s recent successes, its president believes there is significant potential for growing the organization and he is looking for ways to reach new customers and improve the financial performance of the organization.
 
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Case Solution for Connect: The Knowledge Network (B)

Complete Case details are given below :
Case Name :      Connect: The Knowledge Network (B)
Authors :           Joan Winn
Source :             North American Case Research Association (NACRA)
Case ID :            NA0B19
Discipline :        Human Resource Management
Case Length :    05 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Supplementary Material to Product # NA0119

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Case Solution for CONNECT: The Knowledge Network (A)

Complete Case details are given below :
Case Name :      CONNECT: The Knowledge Network (A)
Authors :           Joan Winn
Source :             North American Case Research Association (NACRA)
Case ID :            NA0119
Discipline :        Human Resource Management
Case Length :    12 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In 1992, Maureen Clarry and Kelly Gilmore quit their jobs to start CONNECT: The Knowledge Network, an Information Technology Consulting company. Maureen and Kelly did not take a salary for the first six months of operation, and expected to keep expenses down by working out of their homes. When both women became pregnant, they had to redefine their business model and find a suitable office space. They found an old Victorian house with a separate building to serve as an on-site daycare center and proceeded to create a family-friendly office environment. They focused their business strategy on building a network of consultant “partners” to provide data warehousing and information systems consulting to large companies in the Denver area. In 1998, as companies attempted to expand their workforce in an increasingly tight job market, CONNECT added permanent-placement to their temporary-placement services. This new service line required an increase in CONNECT’s workforce, and within a year, CONNECT expanded from 8 to 20 employees. The economic downturn of 1999-2000 prompted CONNECT to refocus the business once again, forcing a layoff of some long-time staff as well as its recently hired recruiters. This case chronicles the process that Maureen and Kelly and the entire staff of CONNECT went through in making the difficult downsizing decisions.

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