Ontario

Case Solution for Paediatric Orthopaedic Clinic at the Children’s Hospital of Western Ontario

Complete Case details are given below :

Case Name :      Paediatric Orthopaedic Clinic at the Children’s Hospital of Western Ontario
Authors :           Robert Klassen, Kellie Leitch, Manpreet Hora
Source :             Ivey Publishing
Case ID :            908D01
Discipline :        Service Management
Case Length :    09 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The chief of paediatric orthopaedic surgery was very concerned by the long times that the young patients (and their parents) were experiencing in the orthopaedic clinic. Long wait times tended to aggravate the already pent-up distress and concern that the patients were facing. The chief glanced at recently collected data on service times and wondered how the process could be improved, while continuing balancing budgetary pressures to reduce costs. Moreover, any changes couldn’t be done in isolation, as her clinic shared resources with other departments. A monthly executive meeting was fast approaching and expectations were starting to run high that her efforts might be able to spur improvements in other departments too.
 
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Case Solution for IBM’s Knowledge Management Proposal for the Ontario Ministry of Education

Complete Case details are given below :

Case Name :      IBM’s Knowledge Management Proposal for the Ontario Ministry of Education
Authors :           Darren Meister, Ken Mark
Source :             Ivey Publishing
Case ID :            905E07
Discipline :        Information Technology
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The knowledge management consultant for IBM Canada’s Ltd. business consulting service was preparing for a meeting with the Ontario’s Deputy Minister of Education. The purpose of the meeting was to secure top-level support for an early-stage Knowledge Management program at the ministry. For the past few weeks she had conducted an initial study of ministry needs and believed that the organization could benefit from one or more knowledge management solutions, including document management, communities of practice and expert directory. The consultant wondered how she should approach the meeting, given the there seemed to be internal ministry concerns about knowledge sharing. As she reviewed her notes, she wanted to know which solution or combination of solutions she should recommend and what implementation challenges she could expect to face.
 
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Case Solution for Investing Sustainably at Ontario Teachers’ Pension Plan

Complete Case details are given below :
Case Name :      Investing Sustainably at Ontario Teachers’ Pension Plan
Authors :           Robert Klassen, Cory Tanaka
Source :             Ivey Publishing
Case ID :            W14429
Discipline :        Operations Management
Case Length :    19 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In early 2014, the senior vice-president of the Ontario Teachers’ Pension Plan is considering two investment opportunities in the oil and gas industry brought forward by his team. He is trying to understand how to ensure that the principles underpinning responsible investing are incorporated in the decision about which to choose. Each investment looks very attractive, but a growing stream of controversies surrounding oil sands extraction, pipeline safety and environmental protection has raised concerns. He faces multiple questions: How can the impact of these environmental, social and governance issues be quantified precisely? Can they be translated into an informed investment decision that the organization’s stakeholders will accept? What approach to responsible investing is appropriate for a pension fund? What alternative methods of incorporating these issues into the investment decision process should be considered?
 
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Case Solution for Ontario Science Centre: Agents of Change and Beyond

Complete Case details are given below :
Case Name :      Ontario Science Centre: Agents of Change and Beyond
Authors :           Charlene Zietsma, Jordan Mitchell
Source :             Ivey Publishing
Case ID :            905M49
Discipline :        Strategy
Case Length :    24 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In June 2005, the Ontario Science Centre (OSC) was in the midst of the Agents of Change renewal plan–a $45 million, five-year project aimed at refreshing a third of the center’s exhibit halls. With more than 600 exhibits in 11,000 square meters of exhibit space, the OSC has been communicating science and technological ideas in an interactive way since it opened in 1969. Throughout its history, the OSC has conceived, designed, and built its own exhibits. In the mid-1980s, this led to consulting, selling, and renting out its exhibit design and construction to other science centers around the world. Funded 50% by the Ontario government, the OSC faced the challenge of raising private funds and generating enough earned revenues to cover its operating expenses and continue innovating and renewing its facilities. To avoid getting stuck in the status quo once the Agents of Change renewal plan was complete, the OSC’s chief executive officer and her management team set high goals: to double the visitor count and generate $10 million in operating profit by 2010. The CEO must determine how to reach these goals while maintaining its primary mission.
 
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Case Solution for YMCA of London, Ontario

Complete Case details are given below :
Case Name :      YMCA of London, Ontario
Authors :           W. Glenn Rowe, Pat MacDonald
Source :             Ivey Publishing
Case ID :            906M56
Discipline :        General Management
Case Length :    16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The chief executive officer (CEO) of a multi-site and multi-business YMCA must determine how to more than double participation levels in the next five years. The case describes how the London YMCA has grown in both participation and size. However, the corporate level strategy has become complicated and the board of directors, CEO and senior management team need to consider a new M-form structure. This has many implications for the CEO, the senior managers and the future growth of the YMCA London.
 
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Case Solution for Ontario Ministry of Small Business & Consumer Services: Managing the Toronto Propane Explosion (C)

Complete Case details are given below :
Case Name :      Ontario Ministry of Small Business & Consumer Services: Managing the Toronto Propane Explosion (C)
Authors :           Explosion (A) Jean-Louis Schaan, Ken Mark
Source :             Ivey Publishing
Case ID :            910M34
Discipline :        General Management
Case Length :    02 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In August 2008, there was a large explosion at a propane facility located in Toronto, Ontario. The Technical Safety and Standards Authority (TSSA) was a not-for-profit corporation that was responsible for the delivery of regulatory services and ensuring technical safety, and fell under the supervision of the Ministry of Small Business and Consumer Services (the Ministry). After the explosion, with the TSSA facing intense public and political scrutiny, the Ministry requested that the TSSA perform audits at every propane facility in Toronto. The audit results were reported by the media in such a way as to damage TSSA’s reputation. The Ministry then ordered an organizational review of the governance structure of the eight Delegated Administrative Authorities (DAAs) of which the TSSA was one. Determined to act in the best interests of the province, the Ministry subsequently ordered a 30-day Propane Safety Review but needed to make three decisions: 1) select an insider or outsider to lead the panel? 2) should the leader be a prominent figure or technical expert? 3) what is the optimal timing of the review?
 
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Case Solution for Ontario Ministry of Small Business & Consumer Services: Managing the Toronto Propane Explosion (B)

Complete Case details are given below :
Case Name :      Ontario Ministry of Small Business & Consumer Services: Managing the Toronto Propane Explosion (B)
Authors :           Explosion (A) Jean-Louis Schaan, Ken Mark
Source :             Ivey Publishing
Case ID :            910M33
Discipline :        General Management
Case Length :    02 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In August 2008, there was a large explosion at a propane facility located in Toronto, Ontario. The Technical Safety and Standards Authority (TSSA) was a not-for-profit corporation that was responsible for the delivery of regulatory services and ensuring technical safety, and fell under the supervision of the Ministry of Small Business and Consumer Services (the Ministry). By day four of the crisis, the TSSA was perceived to be underperforming and the minister was called to deliver a statement. He decided neither to support nor reject the TSSA but instead called for the TSSA to audit all propane facilities in Ontario. The audits revealed that many of the facilities had minor compliance issues. The reporting of these results, combined with intense public scrutiny of the event, again called TSSA’s credibility into question. Faced with TSSA’s damaged reputation, the minister evaluated three actions: 1) change TSSA’s leadership; 2) bring TSSA back into the government; or 3) perform an organizational review.
 
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Case Solution for Ontario Ministry of Small Business & Consumer Services: Managing the Toronto Propane Explosion (A)

Complete Case details are given below :
Case Name :      Ontario Ministry of Small Business & Consumer Services: Managing the Toronto Propane Explosion (A)
Authors :           Explosion (A) Jean-Louis Schaan, Ken Mark
Source :             Ivey Publishing
Case ID :            910M32
Discipline :        General Management
Case Length :    06 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In August 2008, there was a large propane explosion at a propane facility located in Toronto, Ontario and the resulting media coverage was nothing short of extensive. Within 24 hours of the explosion, media coverage shifted from developments at the site to the responsibilities of the Technical Safety and Standards Authority (TSSA). The TSSA was a not-for-profit corporation that was responsible for the delivery of regulatory services and ensuring technical safety in a number of areas. It currently fell under the supervision of the Ministry of Small Business and Consumer Services (the Ministry), although it had been separated from the government since 1996. By the fourth day of the crisis, the TSSA was perceived to be underperforming and had lost all credibility with the media and public. Opposition parties were calling for the TSSA to be brought back in-house. The Ministry was under criticism for actions of this arm’s-length body, and was determined to deliver a media statement that would accurately capture the nuances of this politically sensitive event, thus showing leadership without taking ownership.
 
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Case Solution for Food and Health Policy in the Ontario Ministry of Agriculture, Food and Rural Affairs

Complete Case details are given below :
Case Name :      Food and Health Policy in the Ontario Ministry of Agriculture, Food and Rural Affairs
Authors :           David Sparling, Pam Laughland
Source :             Ivey Publishing
Case ID :            W11055
Discipline :        General Management
Case Length :    16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Rapid increases in obesity and chronic disease rates are stressing healthcare systems and government budgets around the world. They are also causing people, governments and companies to look more closely at the relationship between food and health. The issue is complex and involves many stakeholders from government and non-governmental agencies, as well as businesses. Food and health can have both positive and negative impacts on the food industry. As the director of strategic policy at the Ontario Ministry of Agriculture, Food and Rural Affairs, Mike Walters has to decide whether to engage his Ministry in the issue and, if so, what approach to use. He must carefully assess the risks and rewards for the government, the ministry and for himself. As part of his strategy on food and health, he has to make an immediate decision on partnering with the Lawrence Centre for Policy and Management at the Richard Ivey School of Business on a proposed food and health policy workshop.
 
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Case Solution for Cancer Care Ontario: An Innovation Strategy for Managing Wait Times

Complete Case details are given below :
Case Name :      Cancer Care Ontario: An Innovation Strategy for Managing Wait Times
Authors :           Anne Snowdon, Alexander Smith, Kevin Bernard, Hannah Standing Rasmussen
Source :             Ivey Publishing
Case ID :            W14295
Discipline :        General Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Cancer Care Ontario, the organization that oversees cancer treatment in Ontario, is challenged with establishing an innovative approach to reducing wait times for breast cancer and prostate cancer therapy across Ontario after wait times increased to more than two months. The special advisor on cancer issues to the Ontario Minister of Health and Long-Term Care needs to report his recommendation to Cancer Care Ontario’s board of directors, who manage all regional cancer centres in the province. The major challenge is to balance the needs and values of all the various stakeholders, while developing short-, medium- and long-term solutions to the wait list dilemma.
 
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