Canada

Case Solution for Millway Fabrics Canada

Complete Case details are given below :

Case Name :      Millway Fabrics Canada
Authors :           James A. Erskine, Erin Donovan
Source :             Ivey Publishing
Case ID :            907C10
Discipline :        Human Resource Management
Case Length :    04 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The director of operations for Millway Fabrics Canada walked into her office and one of the customer service agents was waiting for her in tears. The customer service agent (agent) needed a week off to take care of her son who was about to have surgery to have his tonsils removed. The agent had already taken all her vacation and sick time due to her son’s illness. The agent was a strong performer and was well-liked by her co-workers. The director of operations had to make a decision.
 
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Case Solution for From Phones to Loans: Is Now the Time for Virgin Money Canada?

Complete Case details are given below :

Case Name :      From Phones to Loans: Is Now the Time for Virgin Money Canada?
Authors :           Pratima Bansal, Michael Wood
Source :             Ivey Publishing
Case ID :            909M64
Discipline :        Human Resource Management
Case Length :    03 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Virgin Group (Virgin) has been eyeing the Canadian banking industry for several years as a new potential investment opportunity. Not unlike the Canadian mobile phone industry (which they entered in 2005), the banking industry is seen as a prime target. Customers have become trapped by high fees, poor customer service, and limited product choice and Virgin can shake things up. The decision being contemplated is whether Virgin Money should enter the Canadian banking industry.
 
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Case Solution for Defence Research and Development Canada – Toronto (A): The Organizational Alignment Program
Complete Case details are given below :
Case Name :      Defence Research and Development Canada – Toronto (A): The Organizational Alignment Program
Authors :           Gerard Seijts, Helen Wojcinski
Source :             Ivey Publishing
Case ID :            W12595
Discipline :        Organizational Behavior
Case Length :    18 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The world had changed as a result of the terrorist attacks on September 11, 2001. Canada was engaged in the Afghanistan War, and the first casualties were being felt. It was November 28, 2005, as Rene LaRose, the director general of Defence Research and Development Canada (DRDC) Toronto, sat in his office preparing for an all-staff briefing the following day. He knew that for his research institute to remain relevant and be a major contributor to the emerging needs of the Canadian Forces and national security in this rapidly changing landscape, a major transformation of his centre was required. The Canadian Forces was undergoing its own metamorphosis under its new Chief of Defence Staff, General Rick Hillier, and DRDC Toronto needed to be in synch with this development. LaRose had spent several years trying to convey the message that profound changes at DRDC Toronto were needed – changes that were as much cultural as they were structural. The sense of urgency was now acute with Canada at war, and DRDC Toronto was poised to embark on a major organizational alignment program.
 
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Case Solution for ING Direct Canada: Are You Suffering?
Complete Case details are given below :
Case Name :      ING Direct Canada: Are You Suffering?
Authors :           Gerard Seijts, Andy Holloway
Source :             Ivey Publishing
Case ID :            W13466
Discipline :        Organizational Behavior
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In a testament to the power of social media and the effect it can have on a business, the chief executive officer of a bank adopts the habit of taking to Twitter on a daily basis to promote his company’s services. But when the bank’s most recent ad campaign ignites a furor among TV audiences, Twitter quickly becomes a vehicle for crucifying the bank rather than promoting it. Within a week of the ad’s air date, the bank is inundated with angry tweets, Facebook messages and media criticism. It becomes clear that the bank has made a mistake and will have to act quickly to decide on an appropriate response.
 
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Case Solution for ING Direct Canada
Complete Case details are given below :
Case Name :      ING Direct Canada
Authors :           Michiel R. Leenders, Robert Klassen, Natasha Ebanks
Source :             Ivey Publishing
Case ID :            902D11
Discipline :        Operations Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
ING Direct Canada is a retail banking operation and a subsidiary of one of the top global providers of integrated financial services, ING Group of the Netherlands. ING Direct Canada needs to meet the operational demands of a growing client base, while maintaining its current staffing levels, physical space, and commitment to same-day account processing. The senior vice-president of operations must implement procedures to cope with the immediate challenges of the company’s growth, as well as develop a long-term strategy. Options to consider include new technology, increased efficiencies, or relaxing the same-day processing requirements.
 
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Case Solution for Multiple Sclerosis Society of Canada: London-Grand Bend Bicycle Tour
Complete Case details are given below :
Case Name :      Multiple Sclerosis Society of Canada: London-Grand Bend Bicycle Tour
Authors :           Carol Prahinski, Thomas Kwan-Ho Yeung
Source :             Ivey Publishing
Case ID :            905D14
Discipline :        Operations Management
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The senior manager of the Multiple Sclerosis Society of Canada, Ontario Division is working on the next fundraising event, the bicycle tour. She must plan the routing activities, while also concerned about cyclists’ safety and enjoyment while participating in the event. Students will apply project management tools such as PERT/CPM diagrams and critical path while recognizing and managing for uncertainty in task duration times.
 
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Case Solution for Nissan Canada Inc.
Complete Case details are given below :
Case Name :      Nissan Canada Inc.
Authors :           P. Fraser Johnson, Kyle S.K. Hunter
Source :             Ivey Publishing
Case ID :            907D18
Discipline :        Operations Management
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The corporate manager of vehicle planning at Nissan Canada Inc. had been asked by the director of vehicle ordering for Nissan North America (NNA), to review the proposed vehicle ordering process as part of the new Integrated Customer Order Network (ICON). The ICON project would change Nissan’s North American vehicle ordering process from a ‘make-to-stock’ into a ‘make-to-order’ environment which called for a significant process transformation for Nissan’s operations in North America and Japan. The corporate manager of vehicle planning was hoping that the new process would be exactly what the dealers were seeking in an effort to closer align production with customer demand. However, he needed to evaluate the new process from the perspective of all stakeholders to ensure that Nissan’s business objectives could be met.
 
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Case Solution for Sirius XM Radio Canada
Complete Case details are given below :
Case Name :      Sirius XM Radio Canada
Authors :           David Wood, Craig Dunbar
Source :             Ivey Publishing
Case ID :            W11558
Discipline :        Finance
Case Length :    16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
On April 11, 2011 the merger between Canadian Satellite Radio Holdings Inc. (the parent company of XM Canada) and SIRIUS Canada Inc. (SIRIUS Canada) had received the approval of CRTC (Canadian Radio-television and Telecommunications Commission). This was that last obstacle standing in the way of the president and CEO of the new organization. The president had plenty of time to prepare for this merger since it was first announce in November of 2010. However, with only a few months before the implementation plan was to go into place the president was reviewing the proposal that he had prepared one more time. The merger of XM Canada and SIRIUS Canada was not going to be easy. Both organizations had been fierce competitors, but it was clear that their survival was dependant on a successful merger. The president’s plan had to consider the make-up of the management team, the consolidated marketing strategy, operations and information systems integration, and how all of this was to be financed.
 
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Case Solution for Upper Canada Insurance
Complete Case details are given below :
Case Name :      Upper Canada Insurance
Authors :           David Wood
Source :             Ivey Publishing
Case ID :            910D12
Discipline :        Operations Management
Case Length :    05 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Deborah McDonald of Upper Canada Insurance (Upper Canada) was reviewing several pieces of data she and her team had spent the last month collecting. McDonald and her team had been asked to address the inefficiencies in the life insurance application process, largely due to the high numbers of applicants withdrawing from the system (known as “wastage”) in the midst of the process. Upper Canada had determined that the most common reason for clients abandoning the application process was the long time required to get a response, followed by lack of communication and poor customer service. It was thought that by solving these problems, Upper Canada could meet or exceed industry wastage levels and improve the efficiency of the sales team. McDonald was assigned the task of analyzing the data and making recommendations to resolve the issues of the application process, but was not certain where to begin.
 
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Case Solution for Warehousing Strategy at Volkswagen Group Canada Inc. (VGCA)
Complete Case details are given below :
Case Name :      Warehousing Strategy at Volkswagen Group Canada Inc. (VGCA)
Authors :           P. Fraser Johnson, Adam Bortolussi
Source :             Ivey Publishing
Case ID :            W12772
Discipline :        Operations Management
Case Length :    08 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The director of warehousing and logistics at Volkswagen Group Canada (VGCA) had been tasked with analyzing the capacity of the Toronto parts distribution center to support an aggressive growth plan that involved a series of new product launches and product facelifts. Expecting that expansion of the facility would be necessary, the director needed to establish the additional warehouse capacity required, when it would be needed by and which expansion option made the most sense.
 
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