Case

Case Solution for Cottle-Taylor: Expanding the Oral Care Group in India

Complete Case details are given below :
Case Name :      Cottle-Taylor: Expanding the Oral Care Group in India
Authors :           John A. Quelch, Alisa Zalosh
Source :             HBS Brief Cases
Case ID :            4350
Discipline :        International Business
Case Length :    13 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Brinda Patel, director of oral care products for the India division of a consumer home-care product company, develops a data-driven marketing plan for toothbrushes. She believes her plan can support a 20% increase in unit sales based on rising demand for modern oral-care products in India. Her boss, the VP of Marketing, believes her forecast is too conservative and suggests spending more money on promotions to boost sales by 30%. Patel must develop a new plan to meet this higher growth rate by increasing the advertising budget and revising the distribution of the budget across three targeted advertising messages. She must also consider the regional challenges within India between rural and urban consumers and their willingness to adopt a modern approach to dental care. Students must build a projected income statement and consider the effects of increasing the advertising budget and changing the product mix in favor of higher margin toothbrushes.
 
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Case Solution for Levendary Cafe: The China Challenge

Complete Case details are given below :
Case Name :      Levendary Cafe: The China Challenge
Authors :           Christopher A. Bartlett, Arar Han
Source :             HBS Brief Cases
Case ID :            4357
Discipline :        International Business
Case Length :    13 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Just weeks into her new job, Mia Foster, a first time CEO with no international management experience, is faced with a major challenge at Levendary Café, a $10 billion US-based fast food chain. Strategically, many of her corporate staff have become concerned that the company’s major expansion into China is moving too far from Levendary’s well-defined concepts of store design and menu. Organizationally, Foster has been frustrated by the apparent unwillingness of Louis Chen, president of Levendary China, to conform to the company’s planning and reporting processes. Meanwhile, financial evidence shows that Chen’s efforts have produced strong results and suggests that he knows China far better than U.S headquarters does. The entrepreneurial Chen has resisted attempts by Foster and others to discuss corporate plans for China. As Foster flies to China to meet with Chen she faces a decision that will determine the future of Levendary China and perhaps the entire globalization effort: can she manage Chen at all, and if so, how?
 
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Case Solution for Kent Chemical: Organizing for International Growth

Complete Case details are given below :
Case Name :      Kent Chemical: Organizing for International Growth
Authors :           Christopher A. Bartlett, Laura Winig
Source :             HBS Brief Cases
Case ID :            4409
Discipline :        International Business
Case Length :    12 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In July 2008, Luis Morales, president of Kent Chemical International, is proposing a third reorganization effort after two failed attempts to better align his business with its U.S.-based parent company. With a global expansion strategy placing increasing demands on his organization, a divide forming between Kent’s core business and its growth markets, and a global recession looming, Morales knows this time his plan has no room for error.
 
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Case Solution for Alpen Bank: Launching the Credit Card in Romania (Brief Case)

Complete Case details are given below :
Case Name :      Alpen Bank: Launching the Credit Card in Romania (Brief Case)
Authors :           V. Kasturi Rangan, Sunru Yong
Source :             HBS Brief Cases
Case ID :            4559
Discipline :        International Business
Case Length :    08 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In 2006, the country manager for Alpen Bank in Romania, Gregory Carle, considers whether to recommend the launch of a credit card business. The firm rejected the idea several years earlier because of poor economic conditions in Romania. However, Romania is experiencing a period of economic growth after joining the European Union and Carle believes it is time to reconsider the opportunity despite continued skepticism within the company. Carle faces several important decisions before he can present his plan to the head of International Consumer Businesses. He must decide whether to launch a credit card business in Romania, how to position the credit card, and how to acquire new customers most effectively. This case is appropriate for use in the product policy module of a general marketing course, in a new product course, or in a services management course.
 
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Case Solution for Raleigh & Rosse: Measures to Motivate Exceptional Service

Complete Case details are given below :
Case Name :      Raleigh & Rosse: Measures to Motivate Exceptional Service
Authors :           Robert L. Simons, Michael Mahoney
Source :             HBS Brief Cases
Case ID :            4353
Discipline :        Human Resource Management
Case Length :    11 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In January 2010, U. S. luxury goods retailer Raleigh & Rosse is being sued by its employees for encouraging “off the clock” hours. At the center of the class action lawsuit is the famous Raleigh & Rosse performance measurement system previously thought to be the core of the retailer’s success. The system uses a sales-per-hour model to reward salespeople for time well spent on the floor. However, in this industry, where strong customer service is essential, many sales representatives feel they are encouraged to spend time off the clock tending to client needs; this issue and others have led to consequences that the company did not envision. The case illustrates how rapid company growth, decentralized management, and unrelenting pressure to perform can distort performance measurement systems and lead to undesirable consequences.
 
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Case Solution for Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry

Complete Case details are given below :
Case Name :      Celeritas, Inc.: Leadership Challenges in a Fast-Growth Industry
Authors :           Michael Beer, Ingrid Vargas
Source :             HBS Brief Cases
Case ID :            4360
Discipline :        Human Resource Management
Case Length :    11 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In 2011, Celeritas is a leading data communications company in the crowded, highly competitive, and ever-evolving enterprise-network optimization market. Having experienced rapid growth since its founding in 2003, Celeritas has recently seen sales decline and has begun to lose market share along with its status as the top player. The CEO, concerned about several problems that may have contributed to this decline, engages an organizational development consultant who leads the firm’s senior vice presidents through a two-day offsite exercise in team building. A followup meeting with a lower level of management raises questions about the effectiveness of those efforts.
 
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Case Solution for Performance Management at Vitality Health Enterprises, Inc.

Complete Case details are given below :
Case Name :      Performance Management at Vitality Health Enterprises, Inc.
Authors :           John B. Bingham, Michael Beer
Source :             HBS Brief Cases
Case ID :            913501
Discipline :        Human Resource Management
Case Length :    14 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Vitality Health Enterprises, a medium-sized firm that manufactures health and personal care products, has experienced six straight quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is shifting the company’s focus away from effective performance management. Recently, Vitality has been faced with increasing turnover among the company’s talented research scientists that may be due to a performance management system that leaves top performing employees slighted by the practice of uniform ratings. In an effort to retain top employees, the company institutes a forced distribution model of performance rankings, moving from an absolute ranking system to a relative one. Hoffman and his performance management evaluation team must assess the practical and strategic effectiveness of the new system and present their findings and recommendations to the Board.
 
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Case Solution for ARISE: A Destination-for-a-Day Spa

Complete Case details are given below :
Case Name :      ARISE: A Destination-for-a-Day Spa
Authors :           Michael Beer, Lynda St. Clair
Source :             HBS Brief Cases
Case ID :            913521
Discipline :        Human Resource Management
Case Length :    15 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A new Dallas-based health and beauty spa aims to use a highly distinctive human resource system as the foundation of its competitive strategy. By encouraging employees to act as “personal wellness coaches” (PWCs) with high commitment and broad responsibilities, the leadership intended to provide a level of client service that would justify premium rates. However, the system is not working. Issues include: tips are lower than expected, reducing expected compensation; scheduling issues create bottlenecks; and the level of commitment varies among PWCs. The result is a high employee turnover rate, and departing employees take an average of 35% of their client base with them when they go. Now, with financials for the spa’s second year completed, the VP of spa operations, the VP of business operations, and the CEO must evaluate what is and what isn’t working.
 
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Case Solution for Southfield Packaging

Complete Case details are given below :
Case Name :      Southfield Packaging
Authors :           Michael Beer, Alisa Zalosh
Source :             HBS Brief Cases
Case ID :            913562
Discipline :        Human Resource Management
Case Length :    13 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Southfield Packaging provides packaging materials and services to medical device manufacturers. The case examines the relationship between a corporate vice president, Mark Sanders, and one of his direct reports, Regional Manager Frank Belby. Sanders’ preparation for Belby’s annual performance review provides a foundation for discussing the common challenges and difficulties associated with performance reviews. Specific issues include the need to clearly define criteria for evaluation and the question of whether Belby’s physical health should play a role in his performance review. Overall, is Southfield’s appraisal process a fair and effective way of evaluating employee potential?
 
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Case Solution for WeaveTech: High Performance Change

Complete Case details are given below :
Case Name :      WeaveTech: High Performance Change
Authors :           Michael Beer, Paul Swiercz
Source :             HBS Brief Cases
Case ID :            914553
Discipline :        Human Resource Management
Case Length :    12 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
WeaveTech, formerly Johnson-Ware, is a clothing company that produces jackets, coats, overalls, coveralls, and fire resistant clothing for the military. A private equity firm renamed the company after it acquired Johnson-Ware several years ago. WeaveTech now faces a changing market, and its new CEO is planning to change its strategy. As part of this strategy, the CEO wants to cut the number of WeaveTech managers by 20%. He asks Frank Jennings, WeaveTeach’s VP for Human Resources, to recommend how to do so. Jennings has done his best to balance these changes with the company’s long history, its small-town culture, and its high-performance culture. The case presents information on the implicit lifetime employment contract, a significant change in strategic direction, and a problematic performance appraisal system. Jennings finds the decision to reduce headcount to be challenging. Is it ethical to discharge high-performing managers? Is the new strategy sound? How should Jennings respond to the managerial reduction mandate, and what should he recommend to the board?
 
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