Case

Case Solution for Genpact Inc. – Business Process Outsourcing to India

Complete Case details are given below :

Case Name : Genpact Inc. – Business Process Outsourcing to India

Authors : Shih-Fen Chen, Ramasastry Chandrasekhar

Source : Ivey Publishing

Case ID : 909M78

Discipline : Entrepreneurship

Case Length : 25 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

In September 2004, the chief executive officer (CEO) of General Electric Capital International Services (Gecis) was examining the company’s options. Based near New Delhi, India, Gecis was a business process outsourcing (BPO) company. Gecis was set up in 1997 as an off-shore unit of General Electric Company (GE) and was a wholly-owned subsidiary. Earlier in July of 2004, GE divested itself of 60 per cent of its stake in Gecis with the result that Gecis was no longer a subsidiary of GE and was thus free to seek non-GE business. As part of several changes underway, there was a name change to Genpact Inc. (Genpact). The change in identity required the creation of management bandwidth, particularly in new client acquisition and business development. Also called for was a re-examination of the BPO business as a product line to be delivered to unaffiliated clients. The CEO recognized the need to begin negotiations with potential global clients. Each deal would involve many complexities in terms of geographies, languages and services. The CEO also was aware that all clients had areas of concern including loss of control, operations stability, savings targets and cultural compatibility. The CEO wondered how to develop a client acquisition strategy for Genpact as it moved from being a captive to an independent service provider.

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Case Solution for Babeeze in Arms Doula Centre

Complete Case details are given below :

Case Name : Babeeze in Arms Doula Centre

Authors : Matthew Thomson, Aimee Dinnin

Source : Ivey Publishing

Case ID : 909A24

Discipline : Entrepreneurship

Case Length : 12 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Babeeze in Arms Doula Centre, a small London, Ontario-based business, offers services to women during pregnancy, labour and after childbirth. As a certified doula, the sole proprietor provides emotional and physical support to mother and complements the medical care provided by doctors and midwives. Along with two other doulas and an instructor, the proprietor offers labour services, postpartum services and childbirth education classes. She has a solid reputation in the community for providing excellent care. The proprietor is heavily involved as an active doula, but she would like to step back from practice to focus on improving community awareness of doulas and advocating for more options and better care for mothers and babies. She is interested in opening a private birth centre, which would be an alternative venue for women to give birth and a new facility from which to offer Babeeze’s services and classes.

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Case Solution for Havells India: The Sylvania Acquisition Decision (A)

Complete Case details are given below :

Case Name : Havells India: The Sylvania Acquisition Decision (A)

Authors : Charles Dhanaraj, K. Ramachandran, Swetha Dasari

Source : Ivey Publishing

Case ID : 909M89

Discipline : Entrepreneurship

Case Length : 13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

This case presents the management challenge of a high-growth manufacturing company based in India that is contemplating a major international acquisition. It is a decision that will invoke both geographic and product diversification. Students have to grapple with the trade-offs of an exciting growth opportunity that can stretch the company to new heights against significant risks and challenges that such an acquisition would entail. The case also provides an excellent context for studying the evolution of international strategy in a firm, as it presents Havells from an entrepreneurial startup trading company to a successful manufacturing firm and going on to become a global company. The case will fit well in a strategic manufacturing, either on the topic of diversification strategy or international strategy. The case can serve very well as a final examination case in a strategic management course.

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Case Solution for Groupworks Financial Corporation

Complete Case details are given below :

Case Name : Groupworks Financial Corporation

Authors : James E. Hatch

Source : Ivey Publishing

Case ID : 909N30

Discipline : Entrepreneurship

Case Length : 15 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The chairman of the board of Groupworks, a company created to consolidate independent brokers in the benefits industry, is faced with three issues. First, he must manage a liquidity problem related to debt that is coming due. Second, he must assess the merits of acquiring another company and, if the company is acquired, he must design the offering package. Third, he must review the firm’s consolidation strategy. The case also lends itself to a detailed discussion of the various accounting practices employed by the company.

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Case Solution for From Patrimonio Hoy to Arte en Concreto: Tailoring a Social Responsibility Program at CEMEX Puerto Rico

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Case Name : From Patrimonio Hoy to Arte en Concreto: Tailoring a Social Responsibility Program at CEMEX Puerto Rico

Authors : Myrna Comas, Circe Niezen, Julia Sagebien

Source : Ivey Publishing

Case ID : 909M83

Discipline : Entrepreneurship

Case Length : 18 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

This case examines how CEMEX adapted its flagship corporate social responsibility (CSR) program (Patrimonio Hoy) to the specific socio-economic realities of Puerto Rico – Fundacion Arte en Concreto (the Foundation). The Foundation was a partnership between a number of entities in the private, public and not for profit sector. For CEMEX, the main partner and founder, Arte en Concreto provided a way to promote concrete as an art form while contributing to the economic and social development of Puerto Rico. The goal of the Foundation was to rehabilitate prisoners through vocational training. The case also examines a number of external factors that affected the Foundation in 2008-09, such as global and local economic recessions, a slowdown in the construction sector, destabilizing effects for a public-private partnership of a new political party in government, and a general distrust of CEMEX’s environmental record. The staff at the board of directors needed to develop a strategy that could guarantee the future of the Foundation.

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Case Solution for Swagruha Foods

Complete Case details are given below :

Case Name : Swagruha Foods

Authors : S. Ramakrishna Velamuri, Neha Kaushik, Anant Jhawar, Anandram Narasimhan, Shubha Pai, Jaspreet Singh Sidhu, Devyani Srivastava

Source : Ivey Publishing

Case ID : 909M68

Discipline : Entrepreneurship

Case Length : 17 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

This case has been developed to highlight the challenge facing many small and medium enterprises (SMEs) all over the world. Many SMEs have successfully overcome the initial survival challenge. They have a stable base of loyal customers, are able to command attractive prices, and have built up a reputation for good quality. Yet they are unable to grow beyond a certain point. Why? What must they do to overcome the growth challenge? Swagruha Foods is a good example of an SME that has enjoyed considerable success, thanks to the dedication and commitment of the Chagarlamudi family, as well as to the changing socio-economic situation in India. Yet, there are several indications that it is unable to fully exploit its growth opportunities. The case will help to appreciate the key growth constraints in SMEs and how to overcome them. This case can be taught in an entrepreneurship course, to highlight the growth challenges faced by entrepreneurs who have successfully overcome the threat of survival. It can also be taught in courses focused on SME development.

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Case Solution for Sombrero: Proposed Fruit Juice Outlet

Complete Case details are given below :

Case Name : Sombrero: Proposed Fruit Juice Outlet

Authors : John McLellan

Source : Ivey Publishing

Case ID : 909B01

Discipline : Entrepreneurship

Case Length : 03 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

This is part of the subset and Introductory-Level courses.

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Case Solution for PANELpro

Complete Case details are given below :

Case Name : PANELpro

Authors : Dan Dunn

Source : Ivey Publishing

Case ID : 909A03

Discipline : Entrepreneurship

Case Length : 09 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

PANELpro is a startup company and presently a subcontract assembler of control panels. Its president is a former high-tech executive with technological, management and sales experience who wants the company to grow rapidly based on such expertise. He is unsure of the business model to follow (design, assembly, parts distributor or consulting) and how to promote PANELpro. He has some information about potential customers and competition but wants more before proceeding. Two marketing research approaches have been suggested but he ponders whether he should spend his limited funds on research or act based on what he already knows from his corporate experience. If he spends on research, what should be its objective, method and possible payoff?

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Case Solution for Silver Sales Company

Complete Case details are given below :

Case Name : Silver Sales Company

Authors : N/A

Source : Ivey Publishing

Case ID : 909M95

Discipline : Entrepreneurship

Case Length : 08 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Silver Sales Company’s president is building a growing company that sells extremely accurate flow meters used to measure water flow in pipes and channels. In addition, Silver Sales Company provides inspection and assessment services to water agencies. The president owns 31 per cent of the company. Ring Manufacturing, the sole owner of the intellectual property and manufacturing facility for the flow meters, controls 62 per cent of the ownership of Silver Sales Company. The president is considering his long-term stake in the organization. Recently, the president has been approached by a U.K. company that is a sales agent for Silver Sales Company’s products. The company has expressed an interest in a possible merger or acquisition between the two companies and has further indicated that it has an investor to support its desires. The president is now trying to determine whether a closer relationship with, or sale to, the U.K. company might be a way for him to capture some of the value he has created over the last several years.

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Case Solution for Entrepreneurs at Twitter: Building a Brand, a Social Tool or a Tech Powerhouse?

Complete Case details are given below :

Case Name : Entrepreneurs at Twitter: Building a Brand, a Social Tool or a Tech Powerhouse?

Authors : Simon Parker, Ken Mark

Source : Ivey Publishing

Case ID : 910M28

Discipline : Entrepreneurship

Case Length : 11 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Twitter has become an incredibly popular micro-blogging service since its launch in 2006. Its founders have ambitious plans for the service, and are backed by $155 million of venture capital funding, which valued the company at $1 billion in 2009. Twitter seems to attract a diverse audience of users from political organizers looking to disseminate information to their followers; businesses looking to reach out, in real time, to potential customers; and for social networking purposes. The company charges consumers nothing for its service. By 2009, competitors have emerged – some of whom have deep pockets. Yet, it remains unclear – at least to observers – whether the company will ever make money from its service.

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