Wade

Case Solution for First Virtual Holdings, Inc. (B)

Complete Case details are given below :

Case Name :      First Virtual Holdings, Inc. (B)
Authors :           Sid L. Huff, Mike Wade
Source :             Ivey Publishing
Case ID :            98E008
Discipline :        Information Technology
Case Length :    08 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
First Virtual Holdings, Inc. (FVHI) is an Internet payments company based in San Diego, CA. FVHI’s original offering, an Internet payments system based on consumers’ receiving and using a “VirtualPIN” number for online purchases instead of a credit card number, had not been successful. Consumer apathy to the system, coupled with vendor disinterest, have prevented them from attaining the critical mass necessary to make the system viable. In response to the failure of their payments system, FVHI decided to change their focus. The company developed an interactive advertising banner, about the size of a regular web advertising banner. The “VirtualTAG” functions like a mini web page within a page. Users can click through pages in the banner without leaving the page on which the banner was found. The VirtualTAG can have multiple uses such as to provide information or facilitate transactions. FVHI intends to develop and license the VirtualTAG to web page administrators. They also intend to incorporate the VurtualTAG into e-mail messages. VirtualTAGs may be used as a form of “mass” interactive Internet advertising, although the company is quick to point out that the technology will only be used with targeted and consenting consumers. FVHI’s ideas and technology regarding Internet advertising provide a useful vehicle for discussing trends in online commerce and Internet privacy issues.
 
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Case Solution for First Virtual Holdings, Inc. (A)

Complete Case details are given below :

Case Name :      First Virtual Holdings, Inc. (A)
Authors :           Sid L. Huff, Mike Wade
Source :             Ivey Publishing
Case ID :            98E007
Discipline :        Information Technology
Case Length :    20 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
First Virtual Holdings, Inc. (FVHI) is an Internet payments company based in San Diego, CA. The company developed a technology by which consumers can securely purchase goods and services over the Internet. Each participating consumer is provided with a “VirtualPIN” number, which is used in place of a credit card number to make purchases from participating online vendors. The vendors forward the consumer’s VirtualPIN number, along with the amount of the transaction to FVHI. FVHI then sends an e-mail to the consumer asking for confirmation of the transaction. When confirmation is received, FVHI processes the transaction and pays the vendor. The technology ensures that a consumer’s credit card number is never sent across the Internet. The system is secure but embodies a certain amount of inconvenience as each purchase required two steps. FVHI is a good example of a company with a good technology whose main challenge is to gain the critical mass of users necessary to make the system viable. The company faces strong competition from established industry players such as software developers, banks, and credit card companies. In addition, continued consumer reluctance to embrace online commerce has hampered the company’s progress.
 
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Case Solution for Scantran

Complete Case details are given below :

Case Name :      Scantran
Authors :           Sid L. Huff, Mike Wade
Source :             Ivey Publishing
Case ID :            98E010
Discipline :        Information Technology
Case Length :    18 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Scandinavia Translations (Scantran) provides translation services between English and the three Scandinavian languages (Danish, Swedish, and Norwegian), as well as Finnish. The business is operated primarily by one person, Heidi Wade, assisted by her husband Mike. The unique thing about Scantran is that it is a purely virtual business: Heidi and Mike never meet with, see, and rarely even speak with any of their clients, nor with any of their individual translators. Almost all the business is done over the Internet, supplemented by faxes and occasionally the telephone. Documents are mainly transferred as file attachments to Internet electronic mail messages. There are no other permanent employees, and all the work is done out of the couple’s apartment, with no need for expensive overhead such as office premises or fixed salaries. Scantran’s business has grown rapidly since its inception. The Wades are faced with a number of decisions, including whether to try to stay the size they are or “go for growth,” which implies adopting a new business model. If the decision is to grow, what should the new business model be? Can the company maintain the great flexibility provided by the Internet and still expand? This case nicely illustrates both pros and cons of virtual small businesses, typical of a great many Internet-dependent startup companies created in recent years.
 
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Case Solution for Mondex Canada (A)

Complete Case details are given below :

Case Name :      Mondex Canada (A)
Authors :           Sid L. Huff, Mike Wade
Source :             Ivey Publishing
Case ID :            98E018
Discipline :        Information Technology
Case Length :    25 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Mondex is a “smart card” application that can be used as a payment mechanism–much like cash, or debit/credit cards–to pay for small, everyday items. This case describes the development and implementation of the Mondex stored-value payment system. The Mondex Canada consortium includes the major Canadian financial institutions, led by Royal Bank and Canadian Imperial Bank of Commerce. Mondex has been undergoing a lengthy trial in the city of Guelph, Ontario. The director of marketing for Mondex Canada is faced with a rather large implementation challenge: planning and managing the roll-out of Mondex to the rest of the country.
 
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Case Solution for Euro-Arab Management School

Complete Case details are given below :

Case Name :      Euro-Arab Management School
Authors :           Sid L. Huff, Mike Wade
Source :             Ivey Publishing
Case ID :            99E024
Discipline :        Information Technology
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The Euro-Arab Management School is an academic institution established by the European Union and the Arab League. The school is a “virtual organization”: it does not operate bricks and mortar classrooms. Instead, programs are offered in an innovative manner that combines web-based learning with local tutoring. The case deals with the concept of management of a virtual organization, and introduces some of the benefits and challenges of virtual organizations. Also deals with issues of the future of education in the age of the Internet.
 
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Case Solution for Microsoft Security Response Center (A)

Complete Case details are given below :
Case Name :      Microsoft Security Response Center (A)
Authors :           Mike Wade, Jeffrey Clayman
Source :             Ivey Publishing
Case ID :            901E19
Discipline :        General Management
Case Length :    11 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Microsoft Security Response Center (MSRC) is a key component of the security infrastructure for Microsoft–the large, internationally known software manufacturer. A hacker has informed the program manager of the center of potentially damaging security vulnerability in a piece of Microsoft’s Internet server software. Neither the hacker nor MSRC knows for sure whether systems using the software have been compromised, but they do know that the vulnerability has been discussed in hacker news groups. The program manager must determine who should be told, what needs to be done, and when. This case looks at the strategy to solve the problems and deal with any possible public relations issues that arise from it.
 
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