Information Technology

Case Solution for Taiwan Taxi’s iCall System: Realizing the Value of GPS-Dispatch Systems

Complete Case details are given below :

Case Name :      Taiwan Taxi’s iCall System: Realizing the Value of GPS-Dispatch Systems
Authors :           Deborah Compeau, Rueylin Hsiao, Sheng-Tsung Hou
Source :             Ivey Publishing
Case ID :            909E21
Discipline :        Information Technology
Case Length :    21 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The chief executive officer (CEO) of Taiwan Taxi must assess the adoption of iCall by the firm’s taxi drivers. When originally conceived, iCall was supposed to be the basis for substantial growth in the number of taxi drivers signing up with Taiwan Taxi. But even after many years, adoption still lags behind the plan. The CEO must assess the reasons for the slower adoption of iCall and make recommendations on whether to revise the goal or improve adoption in order to meet it. The case demonstrates the many complexities involved in realizing business value from the adoption of information technology.
 
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Case Solution for Mustang Music (B)

Complete Case details are given below :

Case Name :      Mustang Music (B)
Authors :           Derrick Neufeld
Source :             Ivey Publishing
Case ID :            910E10
Discipline :        Information Technology
Case Length :    02 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This supplement to Mustang Music (A), introduces to data modeling, database implementation and database querying.
 
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Case Solution for Mustang Music (A)

Complete Case details are given below :

Case Name :      Mustang Music (A)
Authors :           Derrick Neufeld
Source :             Ivey Publishing
Case ID :            910E09
Discipline :        Information Technology
Case Length :    09 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Mustang Music (A) and (B) cases introduces students to data modeling, database implementation and database querying.
 
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Case Solution for Yumcha.com.au

Complete Case details are given below :

Case Name :      Yumcha.com.au
Authors :           Nicole R.D. Haggerty, Rohan Belliappa
Source :             Ivey Publishing
Case ID :            910M38
Discipline :        Information Technology
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Set in November 2007, the case is about a soon-to-launch social networking website (Yumcha) in Australia intended for the country’s significant Asian population and diaspora. The case describes the process that Yumcha’s founder went through in establishing the entity, including her initial motivations and business rationale. The case goes on to describe the dilemma facing the founder in choosing a web developer for the site, including whether to source the developer from new online bidding platforms. The challenges involved in this relatively new means of sourcing and bidding for technical talent are presented. The case also outlines the strategy questions facing the founder concerning expanding the social networking venture in an external environment that has seen the rapid development and expansion of numerous other social networking websites.
 
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Case Solution for Host Europe: Advancing CSR and Sustainability in a Medium-sized IT Company

Complete Case details are given below :

Case Name :      Host Europe: Advancing CSR and Sustainability in a Medium-sized IT Company
Authors :           Rudiger Hahn
Source :             Ivey Publishing
Case ID :            910M42
Discipline :        Information Technology
Case Length :    17 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The case deals with issues of corporate social responsibility (CSR) and sustainability in the specific setting of a medium-sized enterprise (Host Europe) in the IT industry. Host Europe is the third largest web hosting company in German-speaking Europe. In recent years, the company has put substantial efforts into living up to its CSR and improving sustainability. The case presents the IT sector in Europe and Germany and highlights several industry-related issues such as “green IT” (especially in terms of greenhouse gas emissions and e-waste) and the digital divide. Host Europe has already implemented a couple of measures, such as building a new energy-efficient green data center, switching to renewable energy, promoting virtualization, introducing several workplace measures, pursuing efforts to improve family friendliness, and publishing a sustainability report. However, there are still some challenges ahead and students are asked to think about further efforts of Host Europe to complete its path to becoming a responsible and sustainable medium-sized IT company.The case can either be used as an introductory case for CSR in medium-sized businesses and sustainability in the IT industry, or in advanced-level CSR and sustainability courses. As an introductory case it provides in-depth insights into a company that has already put substantial efforts into becoming a responsible and sustainable IT company. Students learn about various sustainability and CSR issues and measures in the specific context of a medium-sized enterprise. As an advanced case for CSR and sustainability, it can be used to build upon the existing knowledge of students and to ask them to come up with other ideas and a sophisticated strategy to pursue further CSR and sustainability. For example, since Host Europe is not certified according to environmental or social standards yet, students could come up with a detailed and customized plan on how to implement such a management system for the company.
 
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Case Solution for WoodSynergy Inc.: Integrating IT into the Supply Chain

Complete Case details are given below :

Case Name :      WoodSynergy Inc.: Integrating IT into the Supply Chain
Authors :           Owen Hall, Andrea Scott, Mark Chun
Source :             Ivey Publishing
Case ID :            910E13
Discipline :        Information Technology
Case Length :    04 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
WoodSynergy Inc. had become a midsize player in the fine woods supplier industry. The firm purchased stock woods from a number of producers and processed them to meet specific customer specifications. WoodSynergy had recently launched a number of IT-based supply chain management initiatives and was interested in assessing the current progress. The senior management at WoodSynergy had long felt that efficiency improvements to the firm’s supply chain could be made through increased information integration. This case introduces the student or student teams to the growing role of information technology in supply chain management.
 
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Case Solution for CAA Roadside APP

Complete Case details are given below :

Case Name :      CAA Roadside APP
Authors :           Derrick Neufeld
Source :             Ivey Publishing
Case ID :            910E22
Discipline :        Information Technology
Case Length :    02 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case describes a real scenario in which an elderly couple’s vehicle is stranded in a remote location, causing emergency services to be dispatched at significant effort and cost, whereas an inexpensive tow truck dispatch would have completely resolved the problem. To prevent these kinds of false alarm situations, the Canadian Automobile Association (CAA) has developed a free iPhone application called CAA Roadside, which takes advantage of location-based technology that is built into the iPhone. Discussion questions invite students to consider the business benefits of developing mobile apps, tradeoffs involved in choosing one development platform over another, and long-term positive and negative impacts of the diffusion of mobile location-based technologies.
 
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Case Solution for Open Text Corporation

Complete Case details are given below :

Case Name :      Open Text Corporation
Authors :           Derrick Neufeld
Source :             Ivey Publishing
Case ID :            910E21
Discipline :        Information Technology
Case Length :    03 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case focuses on Open Text, a Canadian software development firm that offers enterprise class, knowledge management tools. Three major customer implementations of Open Text software tools are described: Hyatt Hotels created an effective centralized meeting platform and improved customer service; Siemens AG dramatically improved its routine workflow processes; and EnCana sped up information access using a map-based interface to its document repository. Discussion questions invite students to consider the difficulties in managing unstructured information, the organizational benefits of effectively managing knowledge, and the potential risks of “missing out” on the information revolution.
 
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Case Solution for Mafiaboy

Complete Case details are given below :

Case Name :      Mafiaboy
Authors :           Derrick Neufeld
Source :             Ivey Publishing
Case ID :            910E20
Discipline :        Information Technology
Case Length :    03 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case opens with a fictitious yet common situation of a corporate executive who is uncertain how to respond to a distributed denial of service (DDoS) attack. It provides some anecdotes and statistics relating to DDoS attacks, and then briefly tells the story of Michael Calce, nicknamed “Mafiaboy,” who as a young teen effectively launched attacks that shut down companies such as Amazon, CNN, Dell, eBay and Yahoo! The basic DDoS process is explained, and then students are invited to evaluate whether Calce’s punishment fit his crime, the relatively low level of computer expertise required to launch a damaging attack, potential risks to traditional (non IT-focused) firms, and whether doing business on-line is too risky.
 
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Case Solution for Canada Health Infoway

Complete Case details are given below :

Case Name :      Canada Health Infoway
Authors :           Derrick Neufeld
Source :             Ivey Publishing
Case ID :            910E19
Discipline :        Information Technology
Case Length :    03 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case introduces Canada’s IT-reliant healthcare system, using three real vignettes: an unconscious emergency room patient whose electronic health record (EHR) may have saved his life; a patient whose health problems and complex drug plan was effectively and holistically managed by pharmacists using a shared information system; and a bone marrow transplant patient who was able to remain in his remote community, and retain his quality of life, thanks to a Telehealth videoconferencing system. Discussion questions invite students to consider how IT plays a role in healthcare, the nature of “deep integration’, and why it takes so much time and money to develop effective IT for complex systems such as healthcare.
 
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