System

Case Solution for Johansen’s: The New Scorecard System

Complete Case details are given below :

Case Name :      Johansen’s: The New Scorecard System
Authors :           Luann J. Lynch, Jennifer Forman, Graham Gillam
Source :             Darden School of Business
Case ID :           UV6911
Discipline :        Accounting
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Regional and corporate managers at Johansen’s, a large high-end department store, are preparing to attend the company’s annual performance summit, at which the performance of each of the company’s store managers is reviewed and rated. The company has just completed its first year under a new scorecard system for evaluation of manager performance. The manager of Store 51 has traditionally been one of the company’s top-performing managers from a financial standpoint, but his overall performance rating has declined due to performance along nonfinancial dimensions. The managers at the performance summit must discuss his performance in the context of a new performance evaluation system, measurement issues around the nonfinancial metrics, and retention concerns. Students engage in a role-playing exercise. They are assigned specific management roles and debate the evaluation of the performance of Store 51’s manager while at the performance summit.
 
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Case Solution for University of Virginia Health System: The Long-Term Acute Care Hospital Project

Complete Case details are given below :

Case Name :      University of Virginia Health System: The Long-Term Acute Care Hospital Project
Authors :           Kenneth Eades, Nili Mehta
Source :             Darden School of Business
Case ID :           UV6518
Discipline :        Finance
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In March 2006, the vice president for business development and finance for the University of Virginia Health System is completing the last-minute details in preparation for a board meeting where he will present his proposal for building a new long-term acute care (LTAC) hospital. Since 1999, when the board rejected his first proposal for building an LTAC, regulations regarding LTAC facilities have changed, which gives him hope that the project now has a good chance of success.
 
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Case Solution for Converse Health System

Complete Case details are given below :

Case Name :      Converse Health System
Authors :           David W. Young
Source :             The Crimson Group
Case ID :           TCG129
Discipline :        Accounting
Case Length :    08 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case address two major issues of importance to an integrated delivery system ( IDS) in promoting goal congruence: the design of financial responsibility centers and the selection of an appropriate transfer pricing methodology. It helps students to see that, in a truly integrated IDS, treating hospitals (and other providers) as standard expense centers and using two-part transfer prices can help to improve goal congruence.
 
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Case Solution for Southern State University Health System

Complete Case details are given below :

Case Name :      Southern State University Health System
Authors :           David W. Young
Source :             The Crimson Group
Case ID :           TCG121
Discipline :        Accounting
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case concerns a department of gastroenterology within a department of medicine that is attempting to build its budget. The chair of medicine has asked the GI division head to give him a business plan, and the business plan is presented in the case. The chief must decide how credible the business plan is. To fully understand what is going on, the budget-building (and business plan) effort must be taken down to the individual provider level.
 
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Case Solution for Chartered Speed and the Bus Rapid Transit System

Complete Case details are given below :

Case Name :      Chartered Speed and the Bus Rapid Transit System
Authors :           Debjit Roy, John Joy, Vaibhav Malhotra
Source :             Ivey Publishing
Case ID :            W15119
Discipline :        Operations Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In June 2014, Chartered Speed Private Limited, the contract provider for the much acclaimed Bus Rapid Transit System of Ahmedabad, India, would like to improve customer service in order to position itself strongly during upcoming contract renewal talks with Ahmedabad Janmarg Limited, the municipal body responsible for the system. Buses arrive at the company’s workshops during the night for daily repairs and leave the next morning for their scheduled runs. However, given time and resource constraints, bus departures may either be delayed or buses may have to leave the workshop without the scheduled repair operations. Moreover, there is a long list of deficiencies with the buses or drivers and of incidents, such as accidents or breakdowns, that can result in financial penalties to the company. How should maintenance activities be designed to minimize the penalty losses and guarantee high customer service levels?
 
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Case Solution for Partners Healthcare System (PHS): Transforming Health Care Services Delivery Through Information Management

Complete Case details are given below :

Case Name :      Partners Healthcare System (PHS): Transforming Health Care Services Delivery Through Information Management
Authors :           Richard M. Kesner
Source :             Ivey Publishing
Case ID :            909E23
Discipline :        Information Technology
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case considers the process of organizational transformation undertaken by Partners Healthcare System (PHS) since the 1990s as their hospital and affiliated ambulatory medical practices have adopted both EMR and CPOE systems. Encompassing a strategic investment in information technologies, wide-spread process change, and the pervasive use of institutional clinical decision support and knowledge management systems, this story has been 15 years in the making, culminating in 2009 with the network-wide use of EMR and CPOE by all PHS doctors. These developments in turn opened the door to the redefinition of services delivery and to the replacement of established therapies through the leveraging of the knowledge residing in 4.6 million now-digitized PHS patient records. As such, the PHS experience serves as a window into how one organization strove to address the daunting challenges of 21st century health care services information management, as a template for success in the implementation of large-scale information systems among research-based hospitals across the United States, and more broadly as a learning platform for industry executives in their efforts to transform health care delivery through data and knowledge management.
 
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Case Solution for Taiwan Taxi’s iCall System: Realizing the Value of GPS-Dispatch Systems

Complete Case details are given below :

Case Name :      Taiwan Taxi’s iCall System: Realizing the Value of GPS-Dispatch Systems
Authors :           Deborah Compeau, Rueylin Hsiao, Sheng-Tsung Hou
Source :             Ivey Publishing
Case ID :            909E21
Discipline :        Information Technology
Case Length :    21 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The chief executive officer (CEO) of Taiwan Taxi must assess the adoption of iCall by the firm’s taxi drivers. When originally conceived, iCall was supposed to be the basis for substantial growth in the number of taxi drivers signing up with Taiwan Taxi. But even after many years, adoption still lags behind the plan. The CEO must assess the reasons for the slower adoption of iCall and make recommendations on whether to revise the goal or improve adoption in order to meet it. The case demonstrates the many complexities involved in realizing business value from the adoption of information technology.
 
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