Operations Management

Case Solution for Project Execution Dilemma at MICC
Complete Case details are given below :
Case Name :      Project Execution Dilemma at MICC
Authors :           Hasmukh Gajjar, Bhavin J. Shah
Source :             Ivey Publishing
Case ID :            W14566
Discipline :        Operations Management
Case Length :    06 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Mid-India Construction Private Company Limited (MICC) was awarded a refurbishing project for INR30 million from the National Institute of Management. The project had to be completed in eight months. MICC’s project manager observed the dismal pace of work execution and the limited resource deployment on-site in the first monthly review meeting for the project. This situation warranted the manager’s immediate attention to acquire more resources and to find ways to fast-track the project. Given the nature of the project site and the project work, MICC began to explore the possibility of running parallel work-fronts to expedite the project while considering various financial and operational implications.
 
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Case Solution for C&D Hotel, Xiamen
Complete Case details are given below :
Case Name :      C&D Hotel, Xiamen
Authors :           Chong Wu, Hubert Pun, Gregory S. Zaric, Deyuan Chen
Source :             Ivey Publishing
Case ID :            W15009
Discipline :        Operations Management
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The C&D Hotel, the first five-star deluxe hotel in Xiamen, a coastal city in China, needs to improve its service delivery process. In particular, the hotel’s customer service manager needs to present her plans for handling some recent customer complaints and decide how to compensate hotel guests for errors that have occurred during service delivery.
 
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Case Solution for FoldRite Furniture Company: Planning to Meet a Surge in Demand (Brief Case)
Complete Case details are given below :
Case Name :      FoldRite Furniture Company: Planning to Meet a Surge in Demand (Brief Case)
Authors :           Afarin Bellisario, Steven C. Wheelwright
Source :             HBS Brief Cases
Case ID :            4555
Discipline :        Operations Management
Case Length :    09 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Demand for folding and stackable chairs and tables at FoldRite Furniture Co. is unexpectedly strong. The company spent the previous two years improving manufacturing quality and efficiency, dropping poor-performing product lines, developing new products that are stylish and environmentally friendly, and instituting a program that allows customers to customize their orders and still get delivery within two weeks. As a result, sales interest in the new products is higher than forecast, in the U.S. and in Europe, where favorable exchange rates make American products highly competitive. In response to the surge in demand, Martin Kelsey, the production manager, must create a manufacturing plan that controls manufacturing and inventory costs, mitigates risk, and aligns with the strategic goals of the company. Students must complete a quantitative assignment as part of case analysis.
Topics include: production capacity, seasonal demand, risk management, operations strategy, aggregate planning, manufacturing, design changes and portable furniture.
 
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Case Solution for AIC Netbooks: Optimizing Product Assembly
Complete Case details are given below :
Case Name :      AIC Netbooks: Optimizing Product Assembly
Authors :           Steven C. Wheelwright, Sunru Yong
Source :             HBS Brief Cases
Case ID :            4245
Discipline :        Operations Management
Case Length :    08 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
AIC Systems, located in Taichung, Taiwan, is a manufacturer of printed circuit boards, primarily for motherboards and video cards for personal computers. The firm is considered an original design manufacturer (ODM) and takes an active role in innovating and designing each new generation of components. By doing in-house design and development, the company has been able to foster exclusive, long-term relationships with its customers. The firm decides to diversify its portfolio to include consumer electronics with a particular focus on mobile technology. The goal is to move from manufacturing components for other computer companies to developing the firm’s own line of branded consumer electronics. The new “netbook” market provides an opportunity for AIC Systems to design and manufacture a branded product in the mobile electronics industry. The production manager has created an assembly line for producing the new netbooks, and after three months of production he must consider ways to improve efficiency and reduce production costs. Students must perform a quantitative analysis of the existing assembly-line system and make recommendations to reach optimal efficiency.
 
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Case Solution for The Morrison Company
Complete Case details are given below :
Case Name :      The Morrison Company
Authors :           Steven C. Wheelwright, Paul S. Myers
Source :             HBS Brief Cases
Case ID :            4564
Discipline :        Operations Management
Case Length :    11 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The Morrison Company develops and manufactures radio frequency identification tags (RFID) known as “smart labels” for the retail and pharmaceutical industries. RFID technology is a fast-growing and increasingly competitive industry. Sales have risen dramatically over the past year and production levels have had to increase to meet monthly and quarterly shipping targets. However, the increase has exacerbated existing manufacturing problems and has led to increased shipping delays and inadequate inventory on hand. In addition, sales to pharmaceutical companies are increasing while sales to retail companies are much lower than forecast. The newly hired director of operations must address the short-term problems quickly and devise a long-term solution for improving the company’s operational capabilities
 
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Case Solution for Baria Planning Solutions, Inc.: Fixing the Sales Process
Complete Case details are given below :
Case Name :      Baria Planning Solutions, Inc.: Fixing the Sales Process
Authors :           Steven C. Wheelwright, William Schmidt
Source :             HBS Brief Cases
Case ID :            4568
Discipline :        Operations Management
Case Length :    16 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Baria Planning Solutions (BPS) is a consulting firm that specializes in using spend analysis to help companies identify savings through reduced procurement costs and improved supplier performance. Management is concerned about the disappointing performance of the sales team in attaining new clients and renewing existing ones. The Sales directors feel they do not get the help they need from Sales Support to close new deals, while the Sales Support directors believe they could provide better support by organizing into industry-specific divisions. The consulting industry is becoming increasingly competitive and inefficiencies in the sales process at BPS may interfere with the company’s ability to win new business. The recently hired director of North American Sales Support must analyze the current process flow for Sales Support and identify the problems facing the sales organization. The president of the company has asked her to present a proposal for improving the performance of the entire group.
 
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Case Solution for Bergerac Systems: The Challenge of Backward Integration
Complete Case details are given below :
Case Name :      Bergerac Systems: The Challenge of Backward Integration
Authors :           David A. Garvin, Sunru Yong
Source :             HBS Brief Cases
Case ID :            4381
Discipline :        Operations Management
Case Length :    11 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Bergerac Systems is a small, rapidly growing manufacturer of diagnostic instruments used in veterinary practices. The company introduced the OmniVue chemistry analyzer, which enables veterinarians to run a wide range of blood and blood chemistry tests on their animal patients in the office instead of sending them to outside laboratories. OmniVue is easy to operate and produces highly reliable results using a proprietary cartridge for holding the blood specimen during the analysis. Sales of these single-use cartridges are an important part of the revenue stream for the product line. The firm relies on two outside suppliers for the plastic components of the cartridges. The CEO is concerned about inconsistent delivery from the cartridge suppliers which have resulted in shortages and stock-outs. To address the supply chain problems, the CEO considers acquiring one of the suppliers, GenieTech, while the director of planning proposes building the required capabilities within the company’s existing manufacturing facilities. Students must perform a quantitative and qualitative analysis of a “make vs. buy” decision while considering expected production capacities, market forecasts, and the company’s overall sourcing strategy.
 
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Case Solution for Bayonne Packaging, Inc.
Complete Case details are given below :
Case Name :      Bayonne Packaging, Inc.
Authors :           Roy D. Shapiro, Paul E. Morrison
Source :             HBS Brief Cases
Case ID :            4420
Discipline :        Operations Management
Case Length :    13 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A printer and paper converter produces customized packaging used by industrial customers to deliver promotional materials, software, luxury beverages, and gift food and candy. The company specializes in creating innovative packaging solutions for its customers and providing full service from design through final delivery. Even though revenue has tripled, performance has been declining and the firm posted its first loss in over 10 years. The new VP of Operations has been hired to address operational problems resulting in cost overruns, quality problems, and late deliveries. He tours key departments including quality control and sales and visits the various work centers in the plant as he investigates the challenges in the current production process. This case can be used in a first-year MBA-level course in Operations Management. Students are asked to create a process flow diagram and perform break-even, capacity, utilization, and yield analyses before making their final recommendations for improving the firm’s performance.
 
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Case Solution for Three Jays Corporation
Complete Case details are given below :
Case Name :      Three Jays Corporation
Authors :           Paul W. Marshall, Mark Davis
Source :             HBS Brief Cases
Case ID :            915531
Discipline :        Operations Management
Case Length :    11 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Brodie Arens is an MBA student and summer intern at Three Jays Corporation, a jam and jelly manufacturer in Michigan. Brodie’s first assignment as an intern is to update the inventory and production planning system. Initially, he begins by updating the Economic Order Quantities (EOQ) and Reorder Points (ROP) for each product. However, he soon learns that the formal production planning system was being ignored by the workers on the factory floor. Consequently, Brodie has to decide what should be done with the system and how to implement his recommendations. This case illustrates the 2 major types of errors that can occur when using Economic Order Quantity (EOQ) as a tool in production scheduling. It can be used in an inventory control or tradeoff analysis section in a production and operations management course or in a supply chain management course.
 
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Case Solution for Scientific Glass Incorporated: Inventory Management (Brief Case)
Complete Case details are given below :
Case Name :      Scientific Glass Incorporated: Inventory Management (Brief Case)
Authors :           Steven C. Wheelwright, William Schmidt
Source :             HBS Brief Cases
Case ID :            4208
Discipline :        Operations Management
Case Length :    13 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Scientific Glassware is a fast-growing, privately held company that provides specialized glassware for laboratory and research facilities. Excess inventory is tying up extra capital needed to fund the company’s expansion plans. The newly hired Manager of Inventory Planning is tasked with developing an effective strategy for managing inventory without requiring additional capital investment. The company has launched several initiatives, such as adding a dedicated domestic sales force, which directly affect inventory requirements. At the same time, the company has announced a commitment to improve customer responsiveness and reduce the “fill rate,” the time it takes to fulfill new orders. These changes may require adding warehouses or outsourcing fulfillment services. This case focuses on the business challenges of inventory control and order processing, particularly the tradeoffs between centralized and decentralized inventories. Students must complete a quantitative analysis of the costs and benefits of several alternatives.
 
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