Operations

Case Solution for Grocery Gateway: Customer Delivery Operations
Complete Case details are given below :
Case Name :      Grocery Gateway: Customer Delivery Operations
Authors :           P. Fraser Johnson
Source :             Ivey Publishing
Case ID :            902D03
Discipline :        Operations Management
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
As Canada’s largest direct online grocer, Grocery Gateway provided home delivery to approximately 125,000 customers in the Greater Toronto area, which covered a territory of approximately 3,200 square kilometres. Grocery Gateway’s management staff was concerned that the company had been met only 67 per cent of its target of making four deliveries per hour. Consequently, the vice-president of industrial engineering and operations had been asked to make some recommendations aimed at improving delivery operations. These recommendations would be presented at Grocery Gateway’s next weekly management meeting. There are a number of options that were worth considering. The vice-president’s job was to pinpoint those options and assess how each one might affect the company’s existing operation. The final choice would have to reflect and maintain Grocery Gateway’s focus on low cost and high service.
 
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Case Solution for Wal-Mart China: Sustainable Operations Strategy
Complete Case details are given below :
Case Name :      Wal-Mart China: Sustainable Operations Strategy
Authors :           David Robb, Ben Hopwood, Lei Wang, Jun Cheng
Source :             Ivey Publishing
Case ID :            908D09
Discipline :        Operations Management
Case Length :    20 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A German expatriate had moved to China in 2005 to take up a merchandising position at the Wal-Mart China headquarters in Shenzen. By 2008 he had been promoted to the new position of senior director for sustainability for Wal-Mart China (retail) and Global Procurement. His new position required that he lead the rapidly-approaching inaugural Wal-Mart Sustainability Summit. The senior director must ensure that Wal-Mart China’s five Strategic Value Networks (SVNs), which were tasked with leading sustainability change within the organization, continued to engage stakeholders by implementing innovative solutions that not only cut costs but also lead to more sustainable operations. The case describes Wal-Mart China’s operations (including purchasing, distribution and retail) in the context of the company’s desire to improve sustainability in a manner appropriate to China. The immediate issue is to identify opportunities to improve the sustainability of Wal-Mart China’s distribution systems and retail operations.
 
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Case Solution for Operations Strategy at Galanz
Complete Case details are given below :
Case Name :      Operations Strategy at Galanz
Authors :           Stephen (Chi Hung) Ng, Barbara Li, Xiande Zhao, Xuejun Xu, Yang Lei
Source :             Ivey Publishing
Case ID :            910D05
Discipline :        Operations Management
Case Length :    17 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Starting from a humble beginning of being a manufacturer of down feather products owned by Shunde Township, Galanz Enterprises Group Co. Ltd. (Galanz) had transformed itself into a world class manufacturer of microwave ovens producing about 50 per cent of the global output in 2003. This case describes the competitive and operational strategies that Galanz used to achieve such a meteoric growth. The company started out with a clear competitive strategy based on cost leadership. It designed and implemented operations system to help achieve lower cost through economy of scale, the transfer of production capacity from developed countries and full utilization of the available production capacity.<br><br>The case aims to: 1. introduce students to the concepts of order winner, order qualifiers, operations priorities/objectives. 2. show how operations priorities should reflect customer requirements and affect the way a company wants to compete. 3. demonstrate how a company can gain competitive advantages through low cost strategy and how to support business strategy using operations strategy and capabilities. 4. show students how a company can build multiple capabilities over time and how a company’s strategy and operational capabilities can change over time. 5. provide students with the opportunity to analyze trade-offs involved in making strategic, operational and marketing decisions as a business expands from the domestic to the global market and from OEM to ODM and OBM. 6. challenge students to develop coherent action plans that address future growth objectives. 7. help understand the tremendous opportunities and challenges of managing operations and supply chain activities in China.
 
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Case Solution for K M Trans Logistics: Workshop Operations
Complete Case details are given below :
Case Name :      K M Trans Logistics: Workshop Operations
Authors :           Debjit Roy, Arindam Bandyopadhyay
Source :             Ivey Publishing
Case ID :            W14346
Discipline :        Operations Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Kundanmal Mukanmal Trans Logistics Pvt. Ltd. (KM) is a well-known road transportation company in Western India, operating out of its headquarters as a family business in Jaipur. It functions as a logistics provider for flatbed steel and finished automobiles (primarily four-wheeler passenger cars and light to medium cargo vehicles). The co-executive directors are grappling with large delays with the workshop repairs that are hurting the timely truck availability and causing immense customer dissatisfaction (with about 14 per cent of the trucks taking more than one day to complete their repair). The co-executive directors believe that staffing the workshop with the right number of labourers may address the issue of long repair delays – but is the issue just with the labour availability? Is the number of bays available for repair sufficient for the volume of truck repairs? What is causing the trucks to pile up at the workshop?
 
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Case Solution for CIBC-Barclays: Should Their Caribbean Operations Be Merged?
Complete Case details are given below :
Case Name :      CIBC-Barclays: Should Their Caribbean Operations Be Merged?
Authors :           Paul W. Beamish, Don Wood
Source :             Ivey Publishing
Case ID :            904M67
Discipline :        Strategy
Case Length :    18 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
At the end of 2001, the Canadian Imperial Bank of Commerce (CIBC) and Barclays Bank PLC were in advanced negotiations regarding the potential merger of their respective retail, corporate, and offshore banking operations in the Caribbean. Some members of each board wondered whether this was the best direction to take. Would the combined company be able to deliver superior returns? Would it be possible to integrate, within budget, companies that had competed with each other in the region for decades? Would either firm be better off divesting regional operations instead? Should the two firms just continue to go it alone with emphasis on continual improvement? A decision needed to be made in the coming week.
 
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Case Solution for Resina: Managing Operations in China
Complete Case details are given below :
Case Name :      Resina: Managing Operations in China
Authors :           Paul W. Beamish, Jordan Mitchell
Source :             Ivey Publishing
Case ID :            906M48
Discipline :        Strategy
Case Length :    24 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Resina is a global manufacturer of resins and surfacing solutions headquartered in Helsinki, Finland, with three production facilities and 12 sales offices in China. The head of Asia Pacific for Resina needs to decide what should be done about Beijing and Guangdong. Should Beijing remain in operation, be shut down, or moved to another area where demand for liquid bulk resins is stronger. Similar options exist in Guangdong. In aiming towards profitable operations, he needs to consider the buoyancy of local demand, Resina’s partner in Beijing, local and foreign competitors, and appropriate managers in each operation.
 
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Case Solution for Coloplast: Ten Years of Global Operations
Complete Case details are given below :
Case Name :      Coloplast: Ten Years of Global Operations
Authors :           Marcus Moller Larsen, Torben Pedersen
Source :             Ivey Publishing
Case ID :            W12101
Discipline :        General Management
Case Length :    16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In just a decade, the Danish health care product manufacturer Coloplast underwent a major transformation from a local Danish manufacturing company to a truly multinational corporation. In 2001, Coloplast conducted all its production in-house in three production facilities in Denmark. Ten years later, the company had relocated almost 90 per cent of the production to four different countries, with the majority in Hungary and China. However, a transformation of this caliber rarely comes without challenges. Coloplast’s relocation of production abroad had to a large extent been carried out through a trial-and-error process without an overarching corporate strategy. In this process, the company had experienced many challenges. Although Coloplast had by 2011 successfully identified and changed the critical issues created by the offshoring initiatives, the executive management now faced a substantial challenge in understanding what the company had learned over the last 10 years and how it could excel based on this history.
 
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Case Solution for Vietnam Handicraft Initiative: Moving Toward Sustainable Operations
Complete Case details are given below :
Case Name :      Vietnam Handicraft Initiative: Moving Toward Sustainable Operations
Authors :           Sarah Easter, Mary Conway Dato-on
Source :             Ivey Publishing
Case ID :            W12237
Discipline :        General Management
Case Length :    11 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A recent MBA graduate has just received a one-year business assignment as a business development and marketing advisor to work with the Vietnam Handicraft Initiative (VHI), a vocational training and employment center for people with disabilities, located in Central Vietnam. Her job is to assist the VHI to increase its productivity, become sustainable and strengthen the capacity of the organization through improved business and marketing plans. Within the first four weeks of her arrival, she needs to detail her assessment of the VHI and provide key recommendations and focused work objectives for the remaining 11 months of her placement. She expects that the many cultural differences encountered along the way will provide a real challenge in accurately assessing the VHI and developing a detailed work plan.
 
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