General Management

Case Solution for Niagara Health System: An Innovative Communications Strategy (A)

Complete Case details are given below :

Case Name : Niagara Health System: An Innovative Communications Strategy (A)

Authors : Anne Snowdon, Alexander Smith, Andrew Scarffe

Source : Ivey Publishing

Case ID : W15088

Discipline : General Management

Case Length : 11 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

This case chronicles three major challenges faced by the Niagara Health System, a seven-hospital network in the Niagara region in the province of Ontario, Canada. An interim chief communications officer has joined the Niagara Health System team on secondment to help with communications issues during a C. difficile outbreak. He soon realizes that the public communication issues were not isolated to this outbreak, but rather continued a trend of poor relationships with local media and the public. The case examines the field of hospital communications in Ontario, including trends and best practices, a history of communications struggles at the Niagara Health System, strategy options and considerations to manage the C. difficile outbreak and strategies to improve trust and reputation.

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Case Solution for Kevin Bertolini: Moving Average Strategy

Complete Case details are given below :

Case Name : Kevin Bertolini: Moving Average Strategy

Authors : Hubert Pun, Christophe Cattry

Source : Ivey Publishing

Case ID : W15085

Discipline : General Management

Case Length : 03 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

On September 6, 2014, a young investor is trying to find a trading strategy to use to make money on Cisco’s stock. He wants to know whether the stock is increasing or decreasing in value. He decides to use the moving average strategy to avoid the fluctuations in the stock price caused by different short-term phenomena. When should he buy, sell or do nothing?

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Case Solution for Nintendo Wii U: Lessons Learned for New Strategic Directions

Complete Case details are given below :

Case Name : Nintendo Wii U: Lessons Learned for New Strategic Directions

Authors : Wiboon Kittilaksanawong, Gary Gillet

Source : Ivey Publishing

Case ID : W14682

Discipline : General Management

Case Length : 17 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Founded in 1889 in Kyoto, Japan, Nintendo has always operated in the entertainment business, beginning with playing cards and, in the 1970s, entering the electronics and video game industry with a small handheld console. By investing in innovation to ensure continuing delivery of new recreational experiences, Nintendo was dominant until the mid-1990s when the two multinational giants, Sony and Microsoft, entered the market with large investment capital and promotional campaigns. Nintendo competed with these new challengers, but its Wii U and 3DS systems, launched in November 2012, met with little success. In 2014, the company faces many questions as it looks to move forward. Has it lost its innovative edge? Were its strengths in human resources and research and development not being leveraged to their full potential? Can the new strategic directions – to revitalize existing products, take advantage of smart devices, actively utilize existing character IPs and expand into other new markets and other new business areas – successfully revive the traditional dominant position of Nintendo in the game industry? Should it pursue strategic alliances or mergers and acquisitions to acquire required resources and competencies from outside to invest in product and market diversification?

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Case Solution for Inner City Renovation: Rebuilding Properties, Lives and Communities

Complete Case details are given below :

Case Name : Inner City Renovation: Rebuilding Properties, Lives and Communities

Authors : Marty Donkervoort, John Melnyk

Source : Ivey Publishing

Case ID : W14687

Discipline : General Management

Case Length : 14 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Inner City Renovation (ICR) was a social enterprise established to address decaying infrastructure of inner city Winnipeg neighborhoods while providing opportunities for their residents – who would otherwise likely have been unemployed and on social assistance – to learn a trade and earn a living. ICR created 30 full-time permanent jobs and completed more than 100 construction projects in the Winnipeg area. However, its financial viability was an issue. It had lost money on operations every year and was close to the limit on its line of credit. While its most important customer had just ceased operations, which threatened the very existence of ICR, its founder was determined to keep it going.

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Case Solution for NationWide Primary Healthcare Services: Evolving Business Model

Complete Case details are given below :

Case Name : NationWide Primary Healthcare Services: Evolving Business Model

Authors : Kajari Mukherjee

Source : Ivey Publishing

Case ID : W15031

Discipline : General Management

Case Length : 16 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

NationWide Primary Healthcare Services has launched a chain of primary healthcare clinics in India with the aim of bridging the gap between fragmented general practitioner services and highly expensive, specialist hospital care. The potential need for primary care is immense, though its delivery through organized retail is a new concept in India. The case describes the organization’s initial four years’ of operation. The clinics are not doing as well as expected. The initial business model and its subsequent refinements are discussed as the company tries to balance its core logic with its strategic choices for creating, delivering and capturing value.

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Case Solution for Addrec Solutions: Building Organizational Capabilities for Growth

Complete Case details are given below :

Case Name : Addrec Solutions: Building Organizational Capabilities for Growth

Authors : Anamika Sinha, Biju Varkkey

Source : Ivey Publishing

Case ID : W14689

Discipline : General Management

Case Length : 16 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

AddRec Solutions Pvt. Ltd (AddRec), a recruitment process outsourcing firm, had had a successful year in 2011 and the founder had big plans for 2012. He dreamed of three-fold growth in the next five years without adding any new branches or losing the firm’s boutique positioning. Yet he faced more than a few challenges. Competition in the sector was increasing, not only from other vendors but also from the internal human resource departments of some of AddRec’s clients. The founder’s personal charisma, relationship management abilities and direct involvement had been instrumental in AddRec’s growth thus far, but it remained to be seen whether the company, at this point in its evolution, was ready for the next growth phase. Further, his team had a set of capabilities that would need to be aligned with the growth he envisioned. Had the time come for him to distinguish between the strategic and operational roles in the organization?

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Case Solution for Cconma.com in South Korea: An Innovative E-Commerce Platform

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Case Name : Cconma.com in South Korea: An Innovative E-Commerce Platform

Authors : Jin-Su Kang, Stephen Downing

Source : Ivey Publishing

Case ID : W15029

Discipline : General Management

Case Length : 10 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

In August 2012, the chief executive officer of Cconma.con, an online shopping mall based in Chung-Ju, South Korea, is considering his company’s future. The company has grown substantially since it was founded in 2005 and is now preparing to further expand into Hong Kong, China or to a second location in the United States. The company’s vision, rooted in an ethic of corporate social responsibility, is to build a happy and healthy community, including employees, customers and sellers. By focusing on its customers’ basic necessities, products for a healthy life and the needs of its producers to minimize sales costs, the company has found its niche where no other online retailer has dared to venture. Its success demonstrates that it is possible to be good and profitable at the same time. Expanding to a new location will bring myriad challenges, some of which can be anticipated while others will need to be resolved on the fly. The management team needs to focus on defining the specifics of their go-to-market plan. When should they enter? With which local players should they collaborate? Will an increased marketing effort or local outreach be necessary?

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Case Solution for Tata Chemicals Magadi: Confronting Poverty in Rural Africa

Complete Case details are given below :

Case Name : Tata Chemicals Magadi: Confronting Poverty in Rural Africa

Authors : Michael Valente

Source : Ivey Publishing

Case ID : W15033

Discipline : General Management

Case Length : 11 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

In the summer of 2013, the managing director of Tata Chemicals Magadi, Africa’s largest soda ash manufacturer and one of the oldest and largest export earners in Kenya, was wondering how he was going to respond to a growing number of challenges. As a producer of a commodity product, the company was vulnerable to escalating energy costs, oversupply and economic cycles. Global growth had been sluggish since the 2008 economic recession and competition was intense, especially since the emergence of Chinese producers. Magadi Township, where the company’s production facility was located, was one of the poorest in the country, subject to droughts and without many of the basic public services typically provided by government such as roads, health care, electricity, water and education. To address these needs, the company migrated from a top-down, paternal, ad hoc and resource-intensive approach to a bottom-up, collaborative, holistic and resource-sharing style that focused on community capacity building and self-governance. However, the issue now is how to best balance the strong need to reduce costs while remaining committed to the sustainability of the surrounding community.

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Case Solution for TSL Jewellery: An Innovator Across Generations

Complete Case details are given below :

Case Name : TSL Jewellery: An Innovator Across Generations

Authors : Kevin Au, Andrew Chan, Howard Lam, Cinty Li

Source : Ivey Publishing

Case ID : W15035

Discipline : General Management

Case Length : 13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Following a leadership crisis, the chairman of Tse Sui Luen Jewellery (TSL) had revitalized the company and now wondered which initiatives TSL should tackle next. An event showcasing TSL’s newest designs had been the latest push in her campaign to renew the family business, which was renowned for its entrepreneurial and innovative spirit. With the upcoming year promising to be a busy one, the chairman and her management team must plan and implement new strategies to capture opportunities while maintaining TSL’s core values and capitalizing on its revitalized brand.

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Case Solution for Uncle Betty’s: Toronto’s Most Innovative Chef-quality Diner

Complete Case details are given below :

Case Name : Uncle Betty’s: Toronto’s Most Innovative Chef-quality Diner

Authors : Ariff Kachra, Qasim Pirani

Source : Ivey Publishing

Case ID : W14693

Discipline : General Management

Case Length : 15 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

A couple who had moved to a new home in Toronto noticed that the area did not offer any dining options similar to the New York diners they had loved in their four years of living there. The couple, who had two young children, could not find a place nearby that was child-friendly and served chef-quality food. Rather than waiting for someone else to fill the gap in the upscale neighbourhood, the couple opened Uncle Betty’s. The restaurant was successful from day one. Now the owners want to grow Uncle Betty’s but they have some key questions. What growth options are realistic in light of their current resources and capabilities? What would be the right pace for growth to prevent others from copying the Uncle Betty’s experience?

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