Case

Case Solution for Flipkart.com
Complete Case details are given below :
Case Name :      Flipkart.com
Authors :           ripti Ghosh Sharma, Rohith Desikan, Lakshmi Narasimhan, Shalabh Jain
Source :             Ivey Publishing
Case ID :            W14222
Discipline :        Operations Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Flipkart.com is one of India’s best known online retailers. Founded in 2007, with the ambitious dream of becoming India’s Amazon.com, Flipkart.com started out selling books and quickly expanded its product portfolio to include laptops, computer peripherals, consumer durables, consumer electronics, fashion accessories, media and games. Flipkart’s products were competitively priced, its customer service was exemplary and it offered innovative solutions to enhance the customer experience such as its cash on delivery service. These factors, coupled with a smart marketing mix and catchy advertisements that sensitized the Indian consumer to the online shopping experience, contributed to its rapid growth. While the customer viewed the company with rose-tinted glasses, all was not well within Flipkart. It was plagued by a multitude of issues, including a business model that swallowed cash faster than it was generated, increasing constraints on its operational and supply chain capabilities and deteriorating investor confidence. Indeed, Flipkart found itself in trouble in late 2012. With competitors hot on its heels and the imminent entry of Amazon.com into the Indian market, Flipkart had to evaluate its options carefully and make some smart moves if it was to survive and regain investor confidence.
 
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Case Solution for David Stern’s Decision
Complete Case details are given below :
Case Name :      David Stern’s Decision
Authors :           John S. Haywood-Farmer, Kaitlin Thanasse
Source :             Ivey Publishing
Case ID :            W14244
Discipline :        Operations Management
Case Length :    13 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
At 6:05 a.m., the head office at Golden Horseshoe Constructors (GHC) was understandably empty and very quiet. The vice-president (VP) of purchasing settled in at his desk to review the bids for an upcoming condominium project and to then decide which window and door installation firm he would recommend for that portion of the job. GHC’s president was expecting the decision first thing that morning. Just a day earlier, the president had strongly suggested that the work be given to Monyash Doors and Windows, a firm that had not submitted the lowest bid. In practice, all else being equal, the firm with the lowest priced bid would win the contract, but the VP was unsure how to proceed with the president’s request and which of the four bids he should recommend.
 
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Case Solution for Tata Cummins: Ushering in a New Emission Standard
Complete Case details are given below :
Case Name :      Tata Cummins: Ushering in a New Emission Standard
Authors :           Rajiv Misra
Source :             Ivey Publishing
Case ID :            W14264
Discipline :        Operations Management
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Tata Cummins Limited (TCL), a leading manufacturer of diesel engines in India, faced a variety of challenges in meeting the October 2010 deadline for new automobile emissions standards. These standards are identified as Bharat Stage (BS) standards ranging from BS I to BS V. The subject of this case – the BS III standard – was introduced in 2005 for just 11 cities across India and then made mandatory for the entire country by October of 2010. At that time, the BS IV standard had already been implemented in a few large cities and it was this standard that was expected to exist nationwide by 2017. Reflecting on their successful experience with the transition to the 2010 automobile emissions standards, the vice-president of TCL hoped to make this next transition a smooth one by identifying the issues that the company would face in the near future.
 
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Case Solution for K M Trans Logistics: Workshop Operations
Complete Case details are given below :
Case Name :      K M Trans Logistics: Workshop Operations
Authors :           Debjit Roy, Arindam Bandyopadhyay
Source :             Ivey Publishing
Case ID :            W14346
Discipline :        Operations Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Kundanmal Mukanmal Trans Logistics Pvt. Ltd. (KM) is a well-known road transportation company in Western India, operating out of its headquarters as a family business in Jaipur. It functions as a logistics provider for flatbed steel and finished automobiles (primarily four-wheeler passenger cars and light to medium cargo vehicles). The co-executive directors are grappling with large delays with the workshop repairs that are hurting the timely truck availability and causing immense customer dissatisfaction (with about 14 per cent of the trucks taking more than one day to complete their repair). The co-executive directors believe that staffing the workshop with the right number of labourers may address the issue of long repair delays – but is the issue just with the labour availability? Is the number of bays available for repair sufficient for the volume of truck repairs? What is causing the trucks to pile up at the workshop?
 
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Case Solution for Investing Sustainably at Ontario Teachers’ Pension Plan
Complete Case details are given below :
Case Name :      Investing Sustainably at Ontario Teachers’ Pension Plan
Authors :           Robert Klassen, Cory Tanaka
Source :             Ivey Publishing
Case ID :            W14429
Discipline :        Operations Management
Case Length :    19 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In early 2014, the senior vice-president of the Ontario Teachers’ Pension Plan is considering two investment opportunities in the oil and gas industry brought forward by his team. He is trying to understand how to ensure that the principles underpinning responsible investing are incorporated in the decision about which to choose. Each investment looks very attractive, but a growing stream of controversies surrounding oil sands extraction, pipeline safety and environmental protection has raised concerns. He faces multiple questions: How can the impact of these environmental, social and governance issues be quantified precisely? Can they be translated into an informed investment decision that the organization’s stakeholders will accept? What approach to responsible investing is appropriate for a pension fund? What alternative methods of incorporating these issues into the investment decision process should be considered?
 
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Case Solution for Project Execution Dilemma at MICC
Complete Case details are given below :
Case Name :      Project Execution Dilemma at MICC
Authors :           Hasmukh Gajjar, Bhavin J. Shah
Source :             Ivey Publishing
Case ID :            W14566
Discipline :        Operations Management
Case Length :    06 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Mid-India Construction Private Company Limited (MICC) was awarded a refurbishing project for INR30 million from the National Institute of Management. The project had to be completed in eight months. MICC’s project manager observed the dismal pace of work execution and the limited resource deployment on-site in the first monthly review meeting for the project. This situation warranted the manager’s immediate attention to acquire more resources and to find ways to fast-track the project. Given the nature of the project site and the project work, MICC began to explore the possibility of running parallel work-fronts to expedite the project while considering various financial and operational implications.
 
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Case Solution for C&D Hotel, Xiamen
Complete Case details are given below :
Case Name :      C&D Hotel, Xiamen
Authors :           Chong Wu, Hubert Pun, Gregory S. Zaric, Deyuan Chen
Source :             Ivey Publishing
Case ID :            W15009
Discipline :        Operations Management
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The C&D Hotel, the first five-star deluxe hotel in Xiamen, a coastal city in China, needs to improve its service delivery process. In particular, the hotel’s customer service manager needs to present her plans for handling some recent customer complaints and decide how to compensate hotel guests for errors that have occurred during service delivery.
 
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Case Solution for Bringing Silicon Valley to China: Linktone
Complete Case details are given below :
Case Name :      Bringing Silicon Valley to China: Linktone
Authors :           Donna Kelley, Hengyuan Zhu
Source :             Babson College
Case ID :            BAB252
Discipline :        Entrepreneurship
Case Length :    21 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Linktone was formed in September 1999 to develop text messaging applications and content for the Chinese market. Starting as a division within Intrinsic China Technology Ltd., a Shanghai-based wireless technology company, it was spun out as an independent venture in April 2001. After two years in the market, the company saw its revenues grow, but it was not yet profitable and faced intense competition. In 2003, Raymond Yang, a successful businessman and entrepreneur in both China and Silicon Valley, California, joined Linktone as CEO. He brought some of the management style he had adopted in Silicon Valley, built a national sales network to work with local service provider offices, and sourced new products from Chinese, Japanese, and Western content providers. The mobile telecommunications market was undergoing explosive growth and constant change in China at the time, and acquisition activity was accelerating. Yang was considering an acquisition offer from China.com, a NASDAQ-traded Chinese service provider, and also the possibility of taking Linktone public on the NASDAQ.
 
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Case Solution for Sonata Software Ltd., India: Building Global Competitive Advantage through an International Joint Venture
Complete Case details are given below :
Case Name :      Sonata Software Ltd., India: Building Global Competitive Advantage through an International Joint Venture
Authors :           Stephanie Hurt, Vijaya Narapareddy
Source :             North American Case Research Association (NACRA)
Case ID :            NA0331
Discipline :        Strategy
Case Length :    16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case deals with how Sonata Software, an Indian software company, sought growth in Western Europe through TUI Infotec, a joint venture (JV) with TUI AG, a leader in travel and tourism in Germany. It provides a vehicle for reflecting on a firm’s choice of a JV as a means for entering a new overseas market while building new competencies and buttressing competitive advantage. The case opens in Bangalore in May 2010, with B. Ramaswamy, President and Managing Director of Sonata Software, preparing for a meeting with his management team to review the performance of TUI Infotec. The case traces the history of Sonata from its spinoff from its parent company to the JV design and implementation. This case challenges students to evaluate the advantages and disadvantages of this international JV, and to consider the decision of whether to continue the JV or to dissolve it when the revenue commitments made by TUI AG were set to expire in 2011.
 
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Case Solution for Community Blood Center of the Carolinas: Building for a Better Community
Complete Case details are given below :
Case Name :      Community Blood Center of the Carolinas: Building for a Better Community
Authors :           Linda Swayne
Source :             North American Case Research Association (NACRA)
Case ID :            NA0329
Discipline :        Strategy
Case Length :    33 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In early 2010, Martin Grable, President of the Community Blood Center of the Carolinas (CBCC), was ready to move the first community blood center in North Carolina to a new level. In a strategic planning retreat, he asked the Board of Directors to evaluate seven strategic options and provide its expertise to assist in determining the future direction of the center: Increase provision of specialized blood services by 1. Pooling donors for sickle cell patients, 2. Offering cord blood storage, 3. Developing a therapeutic apheresis/transfusion service or 4. Become a Center that provides a reference lab for other blood centers in the region; 5. Improve blood inventory management software utilization for the region’s current hospitals so that CBCC became their sole provider of blood; 6. Expand geographically serving more hospitals and patients; or 7. Re-double efforts to increase donations through additional collection sites, improved marketing, more attention to current donors, and so on. Although all of the alternatives were needed by the community, CBCC did not have unlimited resources. Further, health care reform loomed on the horizon. Clearly, to serve the community, CBCC needed to not only survive, but also thrive in the near term. Which of the alternatives would allow achievement of that goal for the newest FDA-licensed community blood center?
 
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