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Case Solution for Jay Nielson & AKKA International: Outsourcing in India

Complete Case details are given below :

Case Name : Jay Nielson & AKKA International: Outsourcing in India

Authors : Michael Parent, Tom Sperry

Source : Ivey Publishing

Case ID : 904E27

Discipline : General Management

Case Length : 13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Jay Nielson has done charity work in India with AKKA International for a number of years. After a recent trip, the president of AKKA proposed that Nielson enter into a joint venture with AKKA to provide information technology outsourcing services to American companies. AKKA was willing to provide $100,000 in seed money to fund the venture. Nielson must decide whether he wants to undertake this challenge and what it would take to make it work. This also poses an ethical dilemma for him: Should he risk losing the much-needed funds in the hope of bettering a number of lives or request the seed money be used to provide direct services to the most needy?

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Case Solution for CGI Group Inc.

Complete Case details are given below :

Case Name : CGI Group Inc.

Authors : Roderick E. White, Ken Mark

Source : Ivey Publishing

Case ID : 905M21

Discipline : General Management

Case Length : 16 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The president and chief operating officer of Montreal-based CGI Group Inc., the largest information technology services firm in Canada and among the largest in North America, is looking to comment on a U.S. team member’s new business opportunity. The general manager of CGI’s Oklahoma City office and his team are developing plans to introduce an inventory audit service, which would fall with in a broad category of business process outsourcing services, targeted at CGI’s retailing clients in the United States and Canada. CGI prides itself on its close relationships with its clients and the leeway it allows its managers to develop and launch new ideas. Although CGI has a strategic goal to increase business process outsourcing revenues and the inventory audit idea sounds promising the president is concerned that focusing on too many business process outsourcing markets would be distracting. CGI had already made substantial investments to develop a BPO offering for the insurance industry and it was also looking at the telecommunications industry. Where would an inventory audit service fit in? And if the president did not feel that launching this service was warranted, how could he inform the Oklahoma team without dampening their enthusiasm for new ideas?

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Case Solution for Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)

Complete Case details are given below :

Case Name : Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)

Authors : Anne Marie Francesco, Alvin Hwang

Source : Ivey Publishing

Case ID : 905M10

Discipline : General Management

Case Length : 07 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The new chief executive officer of Capital Coast Health Limited, a government funded healthcare provider, has made many changes and succeeded in substantially reducing the financial deficit in his first year and a half. However, there were still a number of pressing concerns that needed to be addressed. The governing board of Capital Coast Health Limited has requested information about the Equal Employment Opportunity policies and practices in the organization. The request serves as a reminder to the CEO that internal issues should be a priority in the future. This is a supplement to Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A).

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Case Solution for Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A)

Complete Case details are given below :

Case Name : Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A)

Authors : Anne Marie Francesco, Alvin Hwang

Source : Ivey Publishing

Case ID : 905M09

Discipline : General Management

Case Length : 06 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Capital Coast Health Limited is a public healthcare facility in central New Zealand. The new chief executive is confronted with serious internal problems and a persistent annual financial deficit that has been with the organization since its inception. Working in an uncertain and rapidly changing healthcare environment and constrained by government regulations, the chief executive officer must find a way to deliver quality care to the community and at the same time, motivate a large team of professionals who were already weary after years of change. The supplement “Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)”, looks at one of the policies the chief executive officer must focus on.

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Case Solution for GM in China – Abridged

Complete Case details are given below :

Case Name : GM in China – Abridged

Authors : David W. Conklin, Danielle Cadieux

Source : Ivey Publishing

Case ID : 905M30

Discipline : General Management

Case Length : 10 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

For General Motors (GM) China, 2004 brought a wide variety of new challenges that added to an already complex business environment. Industry structure was changing quickly, demand and supply projections for motor vehicles had promised substantial increases in sales and profits but suddenly optimism faded. China’s membership in the World Trade Organization created expectations of a level playing field for foreign investors, but major barriers remained, including continuing government intervention, competition from government-owned assembly firms, arbitrary rules such as sector-specific credit restrictions and violation of intellectual property with the copying of foreign automobile designs and false-branding of parts. Meanwhile, inflation was increasing and the government was unsure whether and how to use monetary and fiscal policies. This is an abridged version of GM in China.

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Case Solution for Newfoundland Centre for the Arts

Complete Case details are given below :

Case Name : Newfoundland Centre for the Arts

Authors : Charlene Zietsma, Gillian Rowe

Source : Ivey Publishing

Case ID : 905M38

Discipline : General Management

Case Length : 17 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The Newfoundland Centre for the Arts (NCA) was a theatre, dance and visual arts organization with a long history of promoting indigenous Newfoundland and Labrador arts. The center was a democratic, member-driven organization, and stakeholders disagreed over aspects of the center’s mandate and operations. NCA had also experienced financial difficulties, including a crisis in 2002 that almost resulted in closure. Funding came through, and the general manager undertook a strategic review of the organization. She must now present her recommendations to ensure the long term viability and success of NCA to the board of directors.

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Case Solution for Harlequin Enterprises Ltd.: The MIRA Decision (Condensed)

Complete Case details are given below :

Case Name : Harlequin Enterprises Ltd.: The MIRA Decision (Condensed)

Authors : Rod E. White, Mary M. Crossan, Will Mitchell, Ken Mark

Source : Ivey Publishing

Case ID : 905M37

Discipline : General Management

Case Length : 13 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Harlequin Enterprises is a well-known publisher of series romantic fiction. The company is facing threats to its leading position as the world’s largest romance publisher. While Harlequin was the dominant and very profitable producer of series of romance novels, research indicated that many customers were reading as many single-title romance and women’s fiction as series romances. Facing a steady loss of share, Harlequin convened a task force to study the possibility of re-launching a single title women’s fiction program. Students must analyze the organization’s capabilities and resources as it considers the launch of this new business line.

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Case Solution for The Little Red Roaster

Complete Case details are given below :

Case Name : The Little Red Roaster

Authors : Elizabeth M.A. Grasby, Niki Healey

Source : Ivey Publishing

Case ID : 905M31

Discipline : General Management

Case Length : 14 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The Little Red Roaster, a retail coffee shop that offered a menu of coffees, teas, gourmet beverages, light meals and snacks, had a strong reputation for good food and coffee during the eight years it had been in operation. The owner had recently been approached to expand both its wholesale and its catering operations, but she was unsure whether she and the company were ready for expansion. Potential wholesale and catering customers would not wait for Little Red Roaster much longer, and the owner must make a decision soon about the company’s strategic direction.

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Case Solution for De Beers and the Global Diamond Industry

Complete Case details are given below :

Case Name : De Beers and the Global Diamond Industry

Authors : David W. Conklin, Danielle Cadieux

Source : Ivey Publishing

Case ID : 905M40

Discipline : General Management

Case Length : 17 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

De Beers Consolidated Mines has successfully managed the global diamond industry for many decades, propping up prices at all stages of the value chain, reducing price volatility and increasing consumer demand. By the end of the 20th century, however, a series of forces threatened De Beer’s role and profitability. New diamond mining firms were selling their production on the open market rather than through De Beers’ Central Selling Organization. The new competitors were attempting to grade, polish and cut diamonds outside of the De Beers value chain. Some retailers were purchasing shares in new mines in order to create their own value chain. New technology offered the possibility of creating synthetic diamonds that would be indistinguishable from diamonds created by natural forces. Governments were threatening antitrust actions. Meanwhile, an illicit trade in “conflict diamonds” was supporting revolutionary groups and disrupting the market. De Beers now had to decide whether to maintain its traditional functions or to embark on a new strategy. In particular, De Beers contemplated a shift into the retail jewelry business in a joint venture with France’s Moet Hennessy-Louis Vuitton luxury goods corporation that would sell De Beers-branded diamond jewelry.

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Case Solution for Future of “Big Pharma?”

Complete Case details are given below :

Case Name : Future of “Big Pharma?”

Authors : David W. Conklin, Murray J. Bryant, Danielle Cadieux

Source : Ivey Publishing

Case ID : 905M47

Discipline : General Management

Case Length : 17 pages

Solution Sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Several new developments were threatening the success of Big Pharma. The patents on well-known blockbusters were reaching expiry, and generic manufacturers were eagerly waiting to produce lower-priced copies. Throughout the world, governments were taking a more active role in determining the prices at which drugs could be sold. The expansion of government insurance programs was adding to the complexity of the marketing challenges. Another change involved a shift towards direct-to-customer advertising, including the proliferation of information on the Internet, in addition to the traditional process of sales visits to family doctors. Research funding had doubled since 1991, but the number of new drugs emerging each year had fallen by half. The research and development process was also changing dramatically. Whereas blockbuster drugs had been developed as general treatments for common conditions, it was becoming increasingly apparent that not all patients reacted in the same ways to these drugs, and some – although a very small percentage – suffered serious side effects. This reality was expected to lead to the creation of a much larger number of niche drugs, each one targeted at a narrower group of patients. Related to this development was the growth of biopharma in which new biotech companies were creating drugs that could attack specific cells. Some analysts felt that Big Pharma was in a peculiar predicament in that profits were still very large, and this served as a barrier to necessary changes in strategy.

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