General Management

Case Solution for Tata Communications’ Acquisition of Tyco Global Network (A)
Complete Case details are given below :
Case Name :      Tata Communications’ Acquisition of Tyco Global Network (A)
Authors :           Andrew Karl Delios, Srinivasa Addepalli
Source :             Ivey Publishing
Case ID :            W14593
Discipline :        General Management
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In 2004, Tata Communications (TCL) was trying to act on its strategic intent to become a globally connected network provider. It had two alternatives: build or buy. The build option would provide TCL with a chance to develop its own network under its own terms. The possible acquisition of the Tyco Global Network (TGN), however, provided a unique opportunity for TCL to establish this global position quickly. As one of the largest global networks at the time of the case, the TGN was a limited asset. The acquisition of the TGN would catapult TCL into being a top player in global Internet connectivity. Even though the acquisition price was low, the associated liabilities and risks could make this a substantially expensive acquisition for TCL. Should TCL negotiate with Tyco? If yes, what would be an acceptable position to proceed with the deal? How should TCL plan for the mitigation of risks and uncertainties? If not, what would be the consequences of losing the TGN opportunity, particularly if a competitor acquired it?
 
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Case Solution for Calveta Dining Services, Inc.: A Recipe for Growth?
Complete Case details are given below :
Case Name :      Calveta Dining Services, Inc.: A Recipe for Growth?
Authors :           James L. Heskett, Patricia Girardi
Source :             HBS Brief Cases
Case ID :            4261
Discipline :        General Management
Case Length :    13 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Calveta Dining Services contracts with senior living facilities (SLFs) for the management of food service to residents. Created by Antonio Calveta and built on his passion for food and traditional family values, the firm had enjoyed three decades of strong growth when Antonio retired and named his eldest son, Frank, CEO. Frank Calveta now struggles to carry out his father’s directive: double revenues within five years while maintaining the humanistic and emphatically pro-employee company culture. Should he expand beyond the SLF market? Can he continue to maintain the quality level for which Calveta is renowned? Can he contend successfully with organizational and communications challenges?
 
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Case Solution for Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy (Brief Case)
Complete Case details are given below :
Case Name :      Clayton Industries, Inc.: Peter Arnell, Country Manager for Italy (Brief Case)
Authors :           Christopher A. Bartlett, Benjamin H. Barlow
Source :             HBS Brief Cases
Case ID :            4199
Discipline :        General Management
Case Length :    12 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Clayton Industries, a sixty-year-old U.S.-based firm in the HVAC (heating, ventilation, and air conditioning) industry, with nearly $1 billion in revenues, has gradually built a presence in a number of countries, including several in Europe. Peter Arnell, previously Clayton’s successful country manager for the U.K., has been asked to take over the Italian subsidiary, which has recently been struggling on several fronts. Arnell must juggle the strategic objectives of his manager (the head of Clayton Europe) and of the firm’s Wisconsin-based CEO while overseeing the day-to-day activities of the business in this new setting. Many of Arnell’s challenges derive from his dual responsibilities of handling manufacturing as well as sales of Clayton products in his new home country.
 
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Case Solution for Westlake Lanes: How Can This Business Be Saved?
Complete Case details are given below :
Case Name :      Westlake Lanes: How Can This Business Be Saved?
Authors :           Richard G. Hamermesh, Alisa Zalosh
Source :             HBS Brief Cases
Case ID :            4431
Discipline :        General Management
Case Length :    14 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Shelby Givens, a new MBA, is the general manager of Westlake Lanes, a near-bankrupt bowling alley that her grandfather founded decades earlier. Givens has been given one year to turn a profit; if the goal is not met Westlake will close. During the first few days on the job, Givens learns that the business is in worse shape financially than she – or the board – thought. She also finds that Westlake’s employees exhibit minimal productivity. Givens tackles these two issues, creatively uncovering ways to reduce costs while building morale. After nine months, the business has its first profitable month in over two years. Yet Givens is worried it is too little, too late and begins to sketch a bolder long-term strategy based on pursuing one of two alternative new markets. Students are invited to consider whether the board should accept her potentially transformative proposal, maintain existing operations, or liquidate to pay off pressing loan responsibilities. The case includes a quantitative assignment for students.
 
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Case Solution for Sugar Bowl
Complete Case details are given below :
Case Name :      Sugar Bowl
Authors :           Richard G. Hamermesh, Alisa Zalosh
Source :             HBS Brief Cases
Case ID :            913537
Discipline :        General Management
Case Length :    14 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Shelby Givens, a recent business school graduate, returned home to Raleigh, North Carolina to help rescue her family’s ailing and outdated bowling alley, Westlake Lanes. Although she cut costs and addressed inefficiencies, moving the business from near-bankruptcy to profitability in nine months, market conditions threatened the long-term viability of the business. Givens then sold her family on a new, more youth-oriented concept, an urban lounge called Sugar Bowl that could generate sizable revenues from the food and beverage businesses already embedded in Westlake Lanes. The case follows Givens as she builds Sugar Bowl into a turnaround story through shrewd decision-making in finance, operations, and marketing while contending constantly with challenging surprises and disappointments. The case also captures Givens’s reflections on how the entrepreneurial drive that has motivated her. Sugar Bowl may be taught alone or after “Westlake Lanes” (4431), which follows Givens through the initial turnaround process.
 
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Case Solution for A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products
Complete Case details are given below :
Case Name :      A Day in the Life of Alex Sander: Driving in the Fast Lane at Landon Care Products
Authors :           Elizabeth Collins, Larry E. Greiner
Source :             HBS Brief Cases
Case ID :            2177
Discipline :        General Management
Case Length :    11 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Alex Sander is a new product manager whose drive and talents are attractive to management, but whose intolerant style has alienated employees. This tension is presented against the backdrop of a 360° performance review process. Sander works in the Toiletries Division of Landon Care Products, which has recently been acquired by a European beauty company. Sander is leading the launch of a European skin care product into the U.S. market, which requires working with a multinational product development team. Sander’s interactions with peers and direct reports in the case paint a picture of a tough, inflexible high achiever who uses temper as a management tool. At the end of the day, Sander’s supervisor Sam Glass will provide Sander with 360° performance feedback-the first time this process has been used at Landon. Sander remains skeptical about the value of the process and feedback, and of a long-term fit with the organization. On the other hand, Glass has a very high personal interest in keeping Sander at the company, but wonders how the organization can best develop and manage this star performer.
 
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Case Solution for Applied Research Technologies, Inc.: Global Innovation’s Challenges
Complete Case details are given below :
Case Name :      Applied Research Technologies, Inc.: Global Innovation’s Challenges
Authors :           Christopher A. Bartlett, Heather Beckham
Source :             HBS Brief Cases
Case ID :            4168
Discipline :        General Management
Case Length :    11 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Applied Research Technologies, Inc. (ART) is a diversified technology company which has used its entrepreneurial culture and encouragement of innovation as an ongoing competitive advantage. The case concentrates on the challenges faced by Peter Vyas, the Filtration Unit manager, who must decide whether to request $2 million in project funding from the divisional vice president, Cynthia Jackson. Similar Filtration projects have failed twice before, damaging the credibility of the Filtration Unit and Vyas personally. Jackson has recently been challenged to turn around or shut down the unit. Students must determine a strategy from the perspectives of both a unit manager and a division VP. This two-tier focus provides the opportunity to analyze the management decision process at different levels of the organization. Topics include empowerment, project management, and managing innovation. Topics Include: Managing Innovation, International Business, Organizational Behavior, Empowerment, Teams, Corporate Culture, Entrepreneurship, Project Management, Delegation, Corporate Strategy, and Diversified Technology.
 
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Case Solution for Reflexite Corporation: An Employee-Owned Company
Complete Case details are given below :
Case Name :      Reflexite Corporation: An Employee-Owned Company
Authors :           David W. Rosenthal
Source :             North American Case Research Association (NACRA)
Case ID :            NA0056
Discipline :        General Management
Case Length :    19 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The Reflexite Corporation made plastic films and other products engineered to focus reflected light. The company had recently shifted their strategy to include new applications in broader markets. In March, 2007, the organization structure and compensation systems that had successfully guided the company to this time were under fire. Michael Foley, Chief Executive Officer of the Reflexite Corporation had to decide whether to proceed with a change in company’s employee stock ownership plan. The management and employees had held two rounds of “town meetings” to discuss changes in the allocation formula that determined how much stock employees would receive. Their recommendation was to change to allocate stock based on corporate-wide performance. Previously, the company based allocations on business-unit performance, causing wide variance in the amount of stock employees received. While the non-binding “town meeting” vote favored the change by a wide margin, the Chairman of the Board of Directors was adamant in his opposition. Foley, still in his first year as CEO wondered; the employees had spoken, but when the man who had built the company strongly objected, shouldn’t one listen?

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Case Solution for Governance in Times of Crisis
Complete Case details are given below :
Case Name :      Governance in Times of Crisis
Authors :           Katherine E Breward, Michael C Breward
Source :             North American Case Research Association (NACRA)
Case ID :            NA0080
Discipline :        General Management
Case Length :    28 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A newly minted MBA joins a volunteer non-profit board. Shortly after joining the board the organization experiences significant cash flow challenges. In the process of resolving this problem, much deeper issues are exposed, including long-time neglect of fiduciary responsibilities by prior and current board members, lack of basic financial and human resource controls, problems with reputation and image in the community, alienation of funders, and an executive director (ED) who tries her best to hide her performance issues from the board. The board must decide if they can continue operations and reorganize to address these weaknesses or if the agency should be closed.

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Case Solution for Controls in the NICU
Complete Case details are given below :
Case Name :      Controls in the NICU
Authors :           Janis L. Gogan, Scott R Boss, Balaji Sankaranaryanan, James L Linderman
Source :             North American Case Research Association (NACRA)
Case ID :            NA0168
Discipline :        General Management
Case Length :    08 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case examines medication administration processes and technologies on a neonatal intensive care unit (NICU). Taking the point of view of a hospital’s VP of Administration, the case also gives students an opportunity to consider the perspectives of the CIO and Medical Director. It describes tragedies in which infants died after being inadvertently overdosed with blood thinners (poor information quality and poor process quality were implicated in these tragedies), and briefly introduces students to several U.S. national initiatives that aim to improve clinical processes and outcomes.

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