General Management

Case Solution for Suncor’s Political Role in Fort McMurray
Complete Case details are given below :
Case Name :      Suncor’s Political Role in Fort McMurray
Authors :           Michael Valente
Source :             Ivey Publishing
Case ID :            W11103
Discipline :        General Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In the midst of massive growth in the oil sands, Suncor’s chief executive officer (CEO) is growing concerned about the local government’s inability to cope with unprecedented growth of oils sands development in Fort McMurray, Alberta. Crime, prostitution, drug use, social inequality and ecological deterioration have begun to cripple Fort McMurray and the surrounding area largely because the local government has been unable to support the massive growth with appropriate public services and environmental protection. As part of a major oil and gas company in the region, the CEO is aware of the harsh lessons learned by Shell in Nigeria in 1995, where the company’s reluctance to get involved in political activities led to a massive boycott and tarnished reputation. The CEO is concerned that inaction may hold Suncor complicit in the social and ecological issues in the region. The case illustrates the need for companies to take on political responsibilities, in this case through the active engagement of addressing public service gaps. Written for courses in business and society, stakeholder engagement, public administration, public-private partnerships, strategic management, and negotiations, the case chronicles the motivations of companies such as Suncor to address public service gaps to avoid negative impacts on the firm. Students engage in a role-play representing six different stakeholders, the objective of which is to begin a process of engagement to collectively address the social and ecological issues plaguing the region. The case helps students recognize the growing prevalence of private sector involvement in political affairs and the difference between stakeholder management of and stakeholder engagement with seemingly adversarial stakeholders, the latter of which is critical to collaboratively respond to the complexity of sustainable development.
 
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Case Solution for PepsiCo’s Turning Point: Establishing a Role in a Sustainable Society
Complete Case details are given below :
Case Name :      PepsiCo’s Turning Point: Establishing a Role in a Sustainable Society
Authors :           Michael Valente
Source :             Ivey Publishing
Case ID :            W11097
Discipline :        General Management
Case Length :    17 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In early 2011, PepsiCo, one of the world’s largest food and beverage companies, is undergoing immense criticism for its role in social and ecological issues associated with the food system. Major health issues including obesity, heart disease and diabetes, not to mention environmental issues, such as excessive packaging and waste, have encouraged PepsicCo’s chief executive officer (CEO) to rethink the company’s strategy. The CEO feels that PepsiCo has a “responsibility to develop solutions to key global challenges, such as obesity.” Doing so would require a deep reflection of PepsiCo’s positioning in the marketplace in light of the many products they provide that currently contradict this very objective. The case chronicles the overarching incommensurability of the interests of the food and beverage industry and those of society. Written for courses in business strategy, business and society, and marketing, the case describes the motivations of companies such as PepsiCo to overcome the underlying growth constraints of the food industry, the result of which has precipitated an onslaught of social and ecological issues seen in today’s society. The case pushes students to flesh out strategic alternatives for PepsiCo that vary based on the degree to which finding solutions to social and ecological issues become central to their core strategy.
 
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Case Solution for Fortis Inc. and the Chalillo Dam
Complete Case details are given below :
Case Name :      Fortis Inc. and the Chalillo Dam
Authors :           Robert W. Sexty
Source :             Ivey Publishing
Case ID :            W11092
Discipline :        General Management
Case Length :    11 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Fortis Inc., a company with interests in various North American electric utilities, is proposing to build the Chalillo dam on the Macal River in Belize, Central America. The dam would contribute to the economic development of the country by meeting the increasing demand from industry and consumers for electricity. The company believes that the dam is the most feasible, reliable and cheapest supply of electricity. Environmental non-governmental organizations (ENGOs) oppose the project because of the destruction of wild animal and plant life and the adverse downstream impact, and allege that there are more viable and more cost effective sources. The case reviews the company’s presence in Belize, the environmental impact studies and the activities of the ENGOs during 2001. At the beginning of 2002, management is faced with a decision of whether or not to go ahead with the project.
 
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Case Solution for Governance Failure at Satyam
Complete Case details are given below :
Case Name :      Governance Failure at Satyam
Authors :           Ajai Gaur, Nisha Kohli
Source :             Ivey Publishing
Case ID :            W11095
Discipline :        General Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
An unrelated acquisition decision by Satyam Corporation created discontent among shareholders and lead to a series of investigations. The investigations revealed a fraud of about INR 50 billion. This led to resignations by several board members and the CEO. The entire episode became a mockery of corporate governance practices, raising questions about the efficacy of well accepted governance norms.This case covers the events that led to the failure of Satyam in detail. The roles of not only the promoter but also other parties, such as the managers, board of directors, auditors and bankers, are discussed in detail. The case draws attention to various corporate governance and ethical issues and also provides an opportunity to discuss the measures that should be taken by regulators, auditors and other bodies to prevent such frauds.This case can be used in an undergraduate, MBA and executive development program to highlight following issues: 1) Ethics and corporate governance: This case can be used to discuss the effectiveness of current corporate governance regulations and how can they be made more effective. 2) Organizational culture and values: Corporate governance mechanisms, such as ownership structure, board composition and stakeholder influence, determine the organizational culture and values. Smaller firms inherit the corporate values from their founders. In larger companies, managers and board members play a pivotal role in shaping the corporate values. This case can be used to discuss the factors affecting development of corporate values.
 
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Case Solution for Business Process Outsourcing at Apollo Health Street
Complete Case details are given below :
Case Name :      Business Process Outsourcing at Apollo Health Street
Authors :           Christopher Williams, Ramasastry Chandrasekhar
Source :             Ivey Publishing
Case ID :            W11101
Discipline :        General Management
Case Length :    16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The managing director of Apollo Health Street (AHS), a healthcare business process outsourcing (BPO) company headquartered in Pennsylvania, United States, was pondering two dilemmas: securing short term growth for his company, and finding new ways to compete in a changing industry. AHS was itself a subsidiary of Apollo Health Enterprises Ltd. (AHEL), an integrated healthcare company located in Hyderabad in southern India. AHS had been growing at 80 per cent compound annual growth rate (CAGR) since 2005, aiming to reach $100 million in sales by March 2010. Its target was to increase annual sales to $500 million within three years in a highly competitive space, which if successful would move AHS into the top three BPO companies in the healthcare sector. How should it secure short term growth? The second dilemma was how to plan for the future. Industry analysts had predicted that over the next five to 10 years, healthcare BPO would become unrecognizable from its current form. The managing director believed that although scaling up would strengthen the company’s position for the short term, the company should also be looking for solutions to stay relevant to the customer. How should AHS influence the shape of healthcare BPO in the future? What new ways of competing could the company pursue?
 
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Case Solution for Hebei Dawu Group: Building the First “Family Business Constitution” in China
Complete Case details are given below :
Case Name :      Hebei Dawu Group: Building the First “Family Business Constitution” in China
Authors :           Yuping Du
Source :             Ivey Publishing
Case ID :            W11100
Discipline :        General Management
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case examines the “Family Business Constitution” created by Dawu Group’s founder, Sun Dawu. It was the only such system in China to date. The system made it possible for the group to survive near-fatal challenges. The case starts with challenges Sun Dawu encountered: a salary-rise request from a recently elected board member; some managers’ doubts about the constitution system; and the suspicion of external experts and journalists of the group’s elections. The case examines the history of Dawu Group, the “Family Business Constitution” system and the approach Sun Dawu took to address the succession issue. One of the issues the family business owner faced was whether it was possible to solve the internal challenges and external doubts about family business succession and governance and, if so, how.<br><br>Objectives: 1) To illustrate how a Chinese family business owner has sought a proper corporate governance and management mechanism 2) To help students understand the hybrid institutional infrastructures of the “Family Business Constitution” and the challenges during the implementation, especially the cross-generational succession issue in the specific Chinese context 3) This case is suitable for core and elective courses in business management, strategy, sustainability, corporate governance and human resource management, and elective courses in family business management, Chinese business management and entrepreneurship.
 
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Case Solution for Partnership for Lebanon and Cisco Systems: Promoting Development in a Post-war Context
Complete Case details are given below :
Case Name :      Partnership for Lebanon and Cisco Systems: Promoting Development in a Post-war Context
Authors :           Dima Jamali
Source :             Ivey Publishing
Case ID :            W11102
Discipline :        General Management
Case Length :    16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The case would be relevant to both undergraduate and graduate courses introducing and exploring strategic corporate social responsibility (CSR), relief and reconstruction initiatives in a war-torn country, sustainable economic development and public-private partnerships. This case will provide students exposure to the following: the role of strategic CSR initiatives in implementing and running development programs including reducing unemployment levels and stimulating the economy; how companies can leverage their core competence to maximize value for both business and society and the various social and economic goals this can achieve; how CSR must go beyond arms-length philanthropy to be effective and beneficial for both business and society; the different roles various partners adopt throughout a partnership and the power that public-private partnerships can yield; the need for monitoring and evaluating closely the development and implementation of CSR projects; the need for non-profit organizations and the public sector to partner with the private sector in order to provide the latter with greater access to knowledge on the social issues and potential solutions; how a company’s core values and principles mold its inclination to giving back to the community; how to address the challenge of sustainability in major CSR initiatives.
 
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Case Solution for HTC Corporation: A Smartphone Pioneer From Taiwan
Complete Case details are given below :
Case Name :      HTC Corporation: A Smartphone Pioneer From Taiwan
Authors :           Lien-Ti Bei, Shih-Fen Chen
Source :             Ivey Publishing
Case ID :            W11227
Discipline :        General Management
Case Length :    22 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The case describes how HTC, a pioneer of mobile computing from Taiwan, evolved from a local subcontractor of PDA (personal data assistant) to a global contender of smartphone. It analyzes the successful transition of the company from an anonymous supplier of Western clients (such as HP and Palm) to a brand marketer that is considered a major threat to Apple Computer (from its founding in 1997 to 2010). The key issue in this case is the introduction of the HTC brand carried by products delivered to network operators worldwide, such as AT&T, British Telecom, NTT DoCoMo, Rogers, Verizon, Vodafone, and so on. Unlike most subcontractors in the East that encountered strong resistance or even harsh retaliation from their current clients, HTC had the blessings of many Western buyers in the introduction of its own brand name. This case identifies the structural issues between a subcontractor and a client that can potentially dictate the branding status of the final product sold to end-users, namely, when a subcontractor should remain anonymous to end-users and when it should appeal to end-users by branding its own product.
 
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Case Solution for From PPG to Vancl: Business Model Evolution of Online Apparel Retailing
Complete Case details are given below :
Case Name :      From PPG to Vancl: Business Model Evolution of Online Apparel Retailing
Authors :           Xiaobo Wu, Xubo Bai
Source :             Ivey Publishing
Case ID :            W11172
Discipline :        General Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
“In October 2005, PPG pioneered a new model for online apparel retailing in China. Targeting low-end men’s apparel, PPG’s new business model met with great initial success due to its responsive supply chain, lighter distribution channel, and the brand established by costly advertising. However, underlying limitations of PPG’s business model led to its eventual failure. Followers learned from both PPG’s success and failure. The best practices of VANCL provided a good example of the evolution of a business model, which made VANCL the new leader in the online retail industry. To show the evolving characteristics of the apparel retailing business model, this case describes a successive two-stage story, in which each company made improvements based on other forerunners.”
 
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Case Solution for Developing an International Growth Strategy at New York Fries
Complete Case details are given below :
Case Name :      Developing an International Growth Strategy at New York Fries
Authors :           W. Glenn Rowe, Christopher Williams, Sharda Prashad
Source :             Ivey Publishing
Case ID :            W11654
Discipline :        General Management
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
New York Fries’ president and executive vice president were preparing for the next biannual meeting of domestic and international franchisees. They planned to provide an update on all aspect of corporate strategy and planning for the year ahead, but they only had a few days to formulate a new international growth strategy. The president and executive vice president were hesitant to expand into new territories partly due to poor experiences in Australia and South Korea, yet international franchisees had encouraged them to investigate promising areas of expansion into China and India. Complicating matters was the future development of the company’s chain of premium hamburger restaurants. While New York Fries was a well-received brand in Canada, it had not yet decided if and how to internationalize the brand. How could the president and executive vice president pursue new opportunities while maintaining their premium brands of French fries and hamburgers?
 
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