Case

Case Solution for Airtel Money: Can the African Success Be Replicated in India?

Complete Case details are given below :

Case Name :      Airtel Money: Can the African Success Be Replicated in India?
Authors :           Jayanthi Ranjan; Parijat Upadhyay
Source :             Ivey Publishing
Case ID :            W14738
Discipline :        Information Technology
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Airtel mCommerce Services Limited was waiting for news from the Reserve Bank of India related to mobile banking regulations, as it was eager to unleash the massive potential and untapped opportunity in India regarding mobile commerce. Its service, Airtel Money, was struggling in India, but it had experienced a huge success in Africa. Though it had some initial success in India, it still had a long way to go to capture the Indian mobile market.
 
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Case Solution for Vietnam’s Embrace of ICT for Economic Development: Success and Future Challenges

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Case Name :      Vietnam’s Embrace of ICT for Economic Development: Success and Future Challenges
Authors :           Vu Minh Khuong; Robert D. Austin
Source :             Ivey Publishing
Case ID :            W15081
Discipline :        Information Technology
Case Length :    26 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Vietnam has made impressive economic gains over a period of three decades, following the Doi Moi reforms of 1986. Before reform, the country’s socialist economy had been unable to displace the poverty that had plagued the country in the aftermath of the Vietnam War. After reform, Vietnam has experienced many years of sustained growth, as evidenced by its advances on several economic performance rankings. By 2014, Vietnam’s rankings compared favourably with those of many of its Asian neighbours. A major feature of the country’s strategy for economic development was its emphasis on information and computing technologies. Analyze Vietnam’s past successes to extract lessons that can lead to additional future success.
 
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Case Solution for Momentum and Metropolitan’s Merger: Authentic Transformational Leadership

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Case Name :      Momentum and Metropolitan’s Merger: Authentic Transformational Leadership
Authors :           Caren Scheepers, Sonja Swart
Source :             Ivey Publishing
Case ID :            W15045
Discipline :        Organizational Behavior
Case Length :    18 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The merger of Momentum and Metropolitan into MMI Holdings Limited, one of South Africa’s largest insurers, played out against the setting of South Africa’s volatile currency and post-apartheid environment, with sensitive employees and a Competition Tribunal that prohibited the retrenchment of around 2,000 employees. The two companies with very different cultures were merged, with only one of the CEOs attaining the Group CEO position. The leaders’ clear vision and focus on change management enabled a successful merger process. How can the Group CEO derive synergies and grow capital from the integration’s next phase to prevent MMI from becoming another merger that fails to provide returns for shareholders?
 
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Case Solution for Indian Overseas Bank: Triggering Change

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Case Name :      Indian Overseas Bank: Triggering Change
Authors :           Shoma Mukherji, Neera Jain
Source :             Ivey Publishing
Case ID :            W14708
Discipline :        Organizational Behavior
Case Length :    13 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Several experts had drawn attention to a peculiar problem existing in public-sector banks in India. There seemed to be two distinct generations: experienced employees who would be superannuated in the next four to five years; and newer employees who had come on board in the last four to five years. Though these young employees were academically sound, they lacked competence acquired through experience and thus were hesitant in taking on responsibilities. The older generation was slowly withdrawing. Management at Indian Overseas Bank (IOB) knew that in order to improve motivation and encourage higher productivity, the company had to trigger change and transform the mindsets of its employees.Harnessing the energies of young members of the marketing team, IOB ran a unique campaign involving all employees called Rang De Basanti. Initial results were encouraging. However, two problems continued to arise: the underperformance of one particular region and the problem of keeping up the momentum and sustaining the change.
 
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Case Solution for Should the General Manager Be Fired?

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Case Name :      Should the General Manager Be Fired?
Authors :           MU Fengli, Tieying Huang, Jiao Li
Source :             Ivey Publishing
Case ID :            W14718
Discipline :        Organizational Behavior
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In September 2008, the CEO of Rainbow Group, a Chinese group of companies specializing in environmental protection services, was in Beijing, China, thinking about his experience that evening. A few hours ago, eight senior executives from Rainbow Group’s subsidiary in Hangzhou had come to Beijing requesting that the CEO fire their general manager, who had been appointed by the CEO only six months ago. This manager had taken control of the Hangzhou subsidiary with ambitious efforts to implement lean management and better cost control, but had met resistance from the other managers. The CEO was reviewing this appointment and thinking hard. What was the problem? What should he do?
 
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Case Solution for Technology Driven Transformation at Comair Limited

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Case Name :      Technology Driven Transformation at Comair Limited
Authors :           Caren Scheepers, Maxine Jaffit, Jabu Maphalala
Source :             Ivey Publishing
Case ID :            W15070
Discipline :        Organizational Behavior
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Comair Limited was South Africa’s largest private airline and consisted of British Airways SA and the low-cost airline kulula.com. After acquiring more fuel-efficient aircraft, Comair decided to adopt Sabre, a reservation and scheduling technology platform. Initially, some Comair executives thought that the Sabre implementation was an IT project, but they soon realized that all employees were affected and that a culture change was required to successfully implement the new standardized way of working. An organizational transformation company was hired and “Operation Crossover” was created as a reference point for employees and metaphor for change in order to enable the change process, starting with a change readiness assessment and culture change roadmap. How could Comair’s CEO capitalize on the positive changes from this project and maintain the profitability and growth of the last 68 years?
 
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Case Solution for Alaska Airlines: Navigating Change

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Case Name :      Alaska Airlines: Navigating Change
Authors :           Bruce J. Avolio, Chelley Patterson, Bradford Baker
Source :             Ivey Publishing
Case ID :            W14722
Discipline :        Organizational Behavior
Case Length :    22 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Alaska Airlines has recently recovered from a period of operational instability, yet its executives worry the airline is draining its reserves of customer loyalty and goodwill, due to losses over the past two years and variability in its statistics for on-time flights and mishandled baggage. After focusing many resources on operations in an effort to regain stability, the senior executives wonder whether the organization could endure if performance were to slip again. Is remaining status quo good enough, or should the airline’s leadership take action to transform the performance culture?
 
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Case Solution for New Holland Tractors India: Community Management and Employee Relations

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Case Name :      New Holland Tractors India: Community Management and Employee Relations
Authors :           Subrat Kumar, Asha Bhandarker
Source :             Ivey Publishing
Case ID :            W14748
Discipline :        Organizational Behavior
Case Length :    08 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
As a leading name in the Indian tractor industry, New Holland Tractors India (CNH) is known for its participative employee culture and holds the distinction of having no employee union organization to date, a feat generally unheard of in this industry in India. Thanks to its excellent community-management policies, CNH has derived certain indirect benefits in the form of increased workplace productivity and improved employee behaviours. The company wants to roll out some aggressive plans for growth, but off late, a series of altercations between its blue-collar and white-collar employees threatens to disturb workplace harmony. In terms of its human resource policies, CNH’s management team must decide whether to maintain the status quo or put some new strategies in place.
 
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Case Solution for Bharat Forge Ltd.: International Scope Expansion

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Case Name :      Bharat Forge Ltd.: International Scope Expansion
Authors :           Vasant Sivaraman
Source :             Ivey Publishing
Case ID :            W15047
Discipline :        General Management
Case Length :    12 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
An Indian multinational, Bharat Forge Ltd. (BFL) achieved world-leader status in forgings by a series of acquisitions in Europe and the United States. The need to participate in growth markets and to be close to global auto majors led BFL to a joint venture with the China-based FAW Corporation. However, while moving towards growth and a strategy for international scope expansion, shifts in the environment took BFL on a path towards a more de-risked portfolio. Following the divestment of its holding in the United States, BFL needed to reexamine the continuance of its stake in the joint venture.
 
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Case Solution for Euro-Air (Revised)

Complete Case details are given below :

Case Name :      Euro-Air (Revised)
Authors :           Paul W. Beamish
Source :             Ivey Publishing
Case ID :            W15049
Discipline :        General Management
Case Length :    06 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A North America-based representative of a major European airline has just received a letter from an unhappy customer detailing a very large number of service problems. A quick check had revealed that this premium-paying customer’s complaints were all valid. A meeting is planned with the customer. Before this, the airline representative must decide (A) what to say in response, and (B) what, if any, compensation should be offered. Internally, there was a need (C) to resolve what their organization should learn from this experience, both from a subsidiary and parent company perspective, and the implications on their participation in the Crown Alliance. This case raises many important questions regarding service recovery, communications, and non-equity alliances.
 
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