Change

Case Solution for Project HUGO at LHSC: Leading Urgent Change in Healthcare
Complete Case details are given below :
Case Name :      Project HUGO at LHSC: Leading Urgent Change in Healthcare
Authors :           Cara Maurer
Source :             Ivey Publishing
Case ID :            W11379
Discipline :        Organizational Behavior
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
This case describes in rich detail the change challenge the director of pharmacy services at London Health Sciences Centre (LHSC) faces in September 2011. She is responsible for implementing project HUGO, an acronym for Health Care UnderGoing Optimization. HUGO is a computerized system that requires a switch from paper and pencil to fully electronic patient records. This project is the most complex and comprehensive one that London area hospitals have ever undergone: the project includes a total of 11 healthcare organizations in London and surrounding region, with expected project costs in excess of $25 million. Implementing HUGO has the potential to save lives in the hospital, where critical errors are often linked to manual processes that involve multiple steps and people. Despite the strong reasons for implementing this project, the director expects significant resistance from nurses, doctors and staff who are used to their way of operating. It is clear that this change challenge involves not just the adoption of new technology but a significant cultural change.
 
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Case Solution for Windermere Manor: Sustainability and Change
Complete Case details are given below :
Case Name :      Windermere Manor: Sustainability and Change
Authors :           Chetan Joshi, Hari Bapuji, R. Chandrasekhar
Source :             Ivey Publishing
Case ID :            W13520
Discipline :        Organizational Behavior
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In the hotel industry, the reuse of towels is considered a main step toward reducing hotels’ high carbon footprint. Windermere Manor, a private, high-end hotel, has established a routine to encourage its guests to reuse towels; however, the hotel’s towel-replacement rate exceeds its towel-reuse rate. The intended routine for identifying towels for reuse is not being followed, even by the hotels’ own housekeeping staff. The hotel’s general manager examines the reasons for the breakdown of routine and considers ways of correcting the situation.
 
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Case Solution for ForeFront Manufacturing: Production Processes and Change Management in Mainland China
Complete Case details are given below :
Case Name :      ForeFront Manufacturing: Production Processes and Change Management in Mainland China
Authors :           Chris J. Piper, Nigel Goodwin
Source :             Ivey Publishing
Case ID :            906D20
Discipline :        Operations Management
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
ForeFront Wood Products produces high-quality wooden door sets. The company faces capacity constraints and inefficiencies resulting from its processes and culture. As a consequence, it struggles to be profitable. ForeFront’s parent company, ForeFront Holdings, plans an initial public offering in 2007. It has recently hired a new operations manager with the mandate to turn the factory around. As the operations manager begins his job he tours the manufacturing facilities to gather information on production processes and factors affecting capacity, cost, and conformance. Describes the firm’s manufacturing and managerial processes. Many issues are covered, including high costs, low yields, unreported defects, and equipment that fails to operate near its rated capacity. Organizational and change management challenges, including high employee turnover, excessive use of overtime, and failure of supervisors to observe or report employee errors are also described.
 
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Case Solution for Ontario Science Centre: Agents of Change and Beyond
Complete Case details are given below :
Case Name :      Ontario Science Centre: Agents of Change and Beyond
Authors :           Charlene Zietsma, Jordan Mitchell
Source :             Ivey Publishing
Case ID :            905M49
Discipline :        Strategy
Case Length :    24 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In June 2005, the Ontario Science Centre (OSC) was in the midst of the Agents of Change renewal plan–a $45 million, five-year project aimed at refreshing a third of the center’s exhibit halls. With more than 600 exhibits in 11,000 square meters of exhibit space, the OSC has been communicating science and technological ideas in an interactive way since it opened in 1969. Throughout its history, the OSC has conceived, designed, and built its own exhibits. In the mid-1980s, this led to consulting, selling, and renting out its exhibit design and construction to other science centers around the world. Funded 50% by the Ontario government, the OSC faced the challenge of raising private funds and generating enough earned revenues to cover its operating expenses and continue innovating and renewing its facilities. To avoid getting stuck in the status quo once the Agents of Change renewal plan was complete, the OSC’s chief executive officer and her management team set high goals: to double the visitor count and generate $10 million in operating profit by 2010. The CEO must determine how to reach these goals while maintaining its primary mission.
 
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Case Solution for Digital Economy–The Need for Change
Complete Case details are given below :
Case Name :      Digital Economy–The Need for Change
Authors :           Mary M. Crossan, Shaherose Charania
Source :             Ivey Publishing
Case ID :            904M63
Discipline :        General Management
Case Length :    18 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Founded in 1994 as a private think tank, Digital Economy focused on researching the effects of emerging technologies on competitive strategies and high-performance organizations. By the late 1990s, clients demanded consulting services to complement previously purchased research services. The company’s business model and offerings flourished in the technology boom. Then, in the first quarter of 2001, the technology boom began to deflate. Digital Economy’s decision makers were confident that the changes in the environment would be short lived and that the company’s business model and offerings were infallible. Unfortunately, such an assessment and subsequent decisions led to substantial losses in the next two years. The parent firm pressured Digital Economy to realize a profit by the following fiscal year or be completely shut down or consolidated. Despite Digital Economy being in a state of crisis, the management team failed to see the need for change.
 
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Case Solution for Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)
Complete Case details are given below :
Case Name :      Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)
Authors :           Anne Marie Francesco, Alvin Hwang
Source :             Ivey Publishing
Case ID :            905M10
Discipline :        General Management
Case Length :    07 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The new chief executive officer of Capital Coast Health Limited, a government funded healthcare provider, has made many changes and succeeded in substantially reducing the financial deficit in his first year and a half. However, there were still a number of pressing concerns that needed to be addressed. The governing board of Capital Coast Health Limited has requested information about the Equal Employment Opportunity policies and practices in the organization. The request serves as a reminder to the CEO that internal issues should be a priority in the future. This is a supplement to Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A).
 
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Case Solution for Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A)
Complete Case details are given below :
Case Name :      Capital Coast Health Limited: Being a Good Employer in the Midst of Change (A)
Authors :           Anne Marie Francesco, Alvin Hwang
Source :             Ivey Publishing
Case ID :            905M09
Discipline :        General Management
Case Length :    06 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Capital Coast Health Limited is a public healthcare facility in central New Zealand. The new chief executive is confronted with serious internal problems and a persistent annual financial deficit that has been with the organization since its inception. Working in an uncertain and rapidly changing healthcare environment and constrained by government regulations, the chief executive officer must find a way to deliver quality care to the community and at the same time, motivate a large team of professionals who were already weary after years of change. The supplement “Capital Coast Health Limited: Being a Good Employer in the Midst of Change (B)”, looks at one of the policies the chief executive officer must focus on.
 
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Case Solution for Alcan (A): Anticipating Industry Change
Complete Case details are given below :
Case Name :      Alcan (A): Anticipating Industry Change
Authors :           Johnny Boghossian, Karl Moore, Amrita Nain, Gregory Vit
Source :             Ivey Publishing
Case ID :            909M71
Discipline :        General Management
Case Length :    18 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
In December 2006, Alcan was the second largest producer of aluminum in the world, but the industry was consolidating. The case traces the development of the aluminum industry since World War II to the recent emergence of China as an economic power and the accompanying rise in commodity prices. Alcan had to decide between two offers: to be acquired or to go it alone. The first offer was from Alcoa and the other from Rio Tinto. Alcoa was the world leader in the production of aluminum and, like Alcan, was engaged in significant technological research and development. Meanwhile, Rio Tinto was one of the largest mining companies in the world, but had minor aluminum operations and, in general, few downstream processing plants or technologies. Students are asked to identify Alcan’s key resources and consider which strategy would make best use of them.
 
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Case Solution for Canadian National Railway Company: Culture Change (A)
Complete Case details are given below :
Case Name :      Canadian National Railway Company: Culture Change (A)
Authors :           Stewart Thornhill, Ken Mark
Source :             Ivey Publishing
Case ID :            W13361
Discipline :        General Management
Case Length :    08 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The executive vice-president and chief operating officer (COO) of Canadian National Railway Company (CN), wants to change the culture at his organization. The COO has been promoted to his current position after CN purchased Illinois Central, and his first task is to review CN’s operations across the country. He notices that employees are leaving work early, a practice called “early quits” that is supposed to reward employees for working harder during the day. He also notices there are other practices, such as late starts that encourage lower productivity. With the goal of improving productivity in mind, the COO elects to tackle the issue of late starts before fixing the early quits problem. This case introduces behavioural science as one of the many management tools that can be used to influence behaviour.
 
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Case Solution for Time for a Change at The Change Foundation
Complete Case details are given below :
Case Name :      Time for a Change at The Change Foundation
Authors :           Anne Snowdon, Alexander Smith
Source :             Ivey Publishing
Case ID :            W14498
Discipline :        General Management
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The Change Foundation is an independent charitable foundation founded in 1996 by the Ontario Hospital Association with the mandate to promote, support and improve health and the delivery of health care in Ontario. In 2006, its board of directors undertook a renewal process to evaluate its strategic directions and measure the value-add of progress to date. A planning session with a variety of key stakeholders had resulted in the development of a draft plan for going forward, which included hiring a new chief executive officer. When she began assessing the plan in January 2007, she faced several major issues and concerns about how the foundation should refocus its activities and transform itself. Before she could start to rebuild, however, she had to decide what its future direction should be.
 
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