Solution

Case Solution for Mercedes-Benz USA: Investing in IT Infrastructure

Complete Case details are given below :

Case Name :      Mercedes-Benz USA: Investing in IT Infrastructure
Authors :           Steven R. Kursh, Michael Hoch
Source :             Ivey Publishing
Case ID :            906E03
Discipline :        Information Technology
Case Length :    13 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The national manager for technical training at Mercedes-Benz USA is considering using streaming media and distance learning as a supplement to classroom-based education, but is concerned that this innovative and risky IT investment could have a negative affect on the company’s quality reputation. He needs to evaluate the viability of the e-learning option, including selecting between two vendors, Microsoft and Real Networks.
 
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Case Solution for Canning Consultants: The OPAC Assessment

Complete Case details are given below :

Case Name :      Canning Consultants: The OPAC Assessment
Authors :           Gregory S. Zaric
Source :             Ivey Publishing
Case ID :            905E06
Discipline :        Information Technology
Case Length :    05 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A real estate appraiser has been hired to provide an alternate assessment on a set of office buildings in London, Ontario. Real estate assessments are often based on comparisons versus similar properties. However, because the set of comparison properties is small he cannot rely on standard quantitative techniques like linear regression. Instead he uses a technique called quality point in which the property valuation problem can be formulated as a quadratic program.
 
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Case Solution for Canadian Firearms Program

Complete Case details are given below :

Case Name :      Canadian Firearms Program
Authors :           Derrick Neufeld, Zeying Wan
Source :             Ivey Publishing
Case ID :            906E07
Discipline :        Information Technology
Case Length :    13 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The Canadian firearms program initially was established to set up a shared database. However, increasing costs of the firearms program is a concern for a number of Canadians. Should the federal government continue, de-escalate, or cancel the program.
 
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Case Solution for Enterprise Resource Planning Software–Ongoing Maintenance Cost Benefit Analysis

Complete Case details are given below :

Case Name :      Enterprise Resource Planning Software–Ongoing Maintenance Cost Benefit Analysis
Authors :           Mike Canniff
Source :             Ivey Publishing
Case ID :            906E12
Discipline :        Information Technology
Case Length :    16 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The Oracle acquisition of PeopleSoft in 2005 seems like ancient history (at least in technology years). In fact, the PeopleSoft acquisition is not even Oracle’s latest major acquisition (Siebel was acquired in September 2005). One of the primary reasons that Oracle acquired PeopleSoft was to gain access to the 10,000+ customer base of PeopleSoft (and JD Edwards), which provides more than $1 billion in annual revenue. This customer base is a gift that keeps on giving in the form of a lucrative maintenance stream. Discusses options that PeopleSoft customers and, by extension, other enterprise software owners pursue to minimize enterprise resource planning (ERP) ongoing costs of ownership. Encourages students to evaluate several criteria that can be used to lower ERP costs.
 
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Case Solution for eStore at Shell Canada Limited

Complete Case details are given below :

Case Name :      eStore at Shell Canada Limited
Authors :           Deborah Compeau, Barbara Marcolin, Carol Saunders, Chad Saunders
Source :             Ivey Publishing
Case ID :            906E20
Discipline :        Information Technology
Case Length :    14 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The commercial eProducts manager at Shell Canada has to determine how to improve the adoption and utilization of their eCommerce channel. eStore had been developed for the fuel and lubricants market as a pilot test of how Shell might communicate with its customers electronically, thus reducing costs. While eStore had been in place for a year, and many customers had signed up, utilization was low. A consulting firm has made recommendations about the technical issues that might be driving low utilization. The commercial eProducts manager has to consider whether the problems are purely technical and make a recommendation on how to proceed.
 
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Case Solution for epost: Evolving an Online Business

Complete Case details are given below :

Case Name :      epost: Evolving an Online Business
Authors :           Deborah Compeau, Jane Gravill
Source :             Ivey Publishing
Case ID :            907E01
Discipline :        Information Technology
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The chief executive officer (CEO) of epost is preparing for a meeting with his successor. Epost, a division of Canada Post, is in a transition and many decisions will need to be made by the successor. With the introduction of the Internet, people are using regular postal services less frequently. Epost was created to generate revenue and to provide customers the ease of paying bills electronically. In 2004, epost acquired its competitor, Webdoxs. Implementing epost posed many information technology (IT) challenges because financial and personal information is exchanged and stored, and, therefore, the service has to be reliable and secure. The CEO ponders several issues as he prepares for his meeting with his successor.
 
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Case Solution for Waterloo Regional Police Services: Reassessing the CIMS Project

Complete Case details are given below :

Case Name :      Waterloo Regional Police Services: Reassessing the CIMS Project
Authors :           Deborah Compeau, Jane Movold
Source :             Ivey Publishing
Case ID :            907E10
Discipline :        Information Technology
Case Length :    10 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
It had been four years since the chief of the Waterloo Regional Police Services (WRPS) met with the board to discuss critical next steps regarding vendor management for the Common Information Management System (CIMS) project. CIMS was an information systems project originally involving the WRPS and seven other police organizations. Since then, considerably more resources had been invested into the CIMS project by all stakeholders involved. The relationship with the current vendor, ITG, was growing less productive and the chief knew it was time to reassess the project to determine the best next steps toward successful project implementation. It was September 2005 and the chief found himself preparing for an important board meeting to discuss the fate of the CIMS project.
 
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Case Solution for Sydney Water Customer Information and Billing Systems (B)

Complete Case details are given below :

Case Name :      Sydney Water Customer Information and Billing Systems (B)
Authors :           Michael Parent
Source :             Ivey Publishing
Case ID :            908E13
Discipline :        Information Technology
Case Length :    03 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Sydney Water’s new customer information and billing system (CIBS), its largest information technology project ever, was over-budget and very late, with no end in sight. In the (A) case, the board of directors must decide what action to take with regards to management’s actions, and regarding the project contractor, PricewaterhouseCoopers. The (B) case outlines what happened afterwards. The cases span a 10-year period – from inception to litigation. The case is useful as a tool to explore governance issues at the board and senior management levels as they pertain to enterprise risk management and IT risk.
 
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Case Solution for Sydney Water Customer Information and Billing System (A)

Complete Case details are given below :

Case Name :      Sydney Water Customer Information and Billing System (A)
Authors :           Michael Parent
Source :             Ivey Publishing
Case ID :            908E12
Discipline :        Information Technology
Case Length :    04 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Sydney Water’s new customer information and billing system (CIBS), its largest information technology project ever, was over-budget and very late, with no end in sight. In the (A) case, the board of directors must decide what action to take with regards to management’s actions, and regarding the project contractor, PricewaterhouseCoopers. The (B) case outlines what happened afterwards. The cases span a 10-year period – from inception to litigation. The case is useful as a tool to explore governance issues at the board and senior management levels as they pertain to enterprise risk management and IT risk.
 
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Case Solution for Unity Bank: Realizing Value From an M&A Integration

Complete Case details are given below :

Case Name :      Unity Bank: Realizing Value From an M&A Integration
Authors :           Nicole R.D. Haggerty, John Fong
Source :             Ivey Publishing
Case ID :            908E09
Discipline :        Information Technology
Case Length :    15 pages
Solution Sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
A member of the integration leadership team must help plan and execute the integration of Delta’s information technology (IT) operations into those of Unity. He has been given a time limit of three years and has been charged with removing $60 million of expenses during the process. Half of the savings will come from reducing the number of staff whose roles have been duplicated as a result of the merger. The remaining savings will be achieved through the reduction of associated assets such as hardware, software and property. Irving has many hurdles to overcome, including motivating soon-to-be-made-redundant staff, finding and keeping Delta’s star performers, designing the new organizational structure for the technology group, choosing the target IT platform and performing the infrastructure consolidation. This case takes a student through the important decisions in integration projects in order to ensure success in a merger or acquisition, bringing awareness to the execution aspects of these transactions.
 
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